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Unable to access Anti Virus Web sites


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#1 Jay8700

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Posted 05 February 2009 - 05:49 AM

Hi All,

I'm new to this forum. I have a Dell vostro 1500 which came with AVG anti virus plus firewall. Everything was going great for about an year and about 3 weeks ago my AVG gave a message 'Connection to update server failed'. I thought it was because of internet but from then on my AVG started giving me the same message again and again. In addition to this whenever i try to access an anti virus website or microsoft updates website i'm getting a page cannot be displayed message.I can access all other websites normally. When i tried to ping avg.com , i got 'ping could not find host avg.com please check the name and try again' message.But i can ping the ip address of avg.com. I'm confused and i'm not sure what is causing this. Any help on this would be greatly appreciated.


Thanks a lot in Advance,

Jay.

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#2 quietman7

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Posted 05 February 2009 - 10:43 AM

If you cannot use the Internet or download any programs, try downloading from another computer (family member, friend, etc). Save to a flash (usb, pen, thumb, jump) drive or CD, transfer to the infected machine, then install and run the program. If you cannot copy files to your usb drive, make sure its not "Write Protected". Some flash drives have a switch on the side which could have accidentally been moved to write protect.

Please download hosts.zip and save it to your Desktop.Note: You may have to overwrite the hosts file in "Safe Mode" if you get "an access denied message" when trying to do it in normal mode.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please print out and follow the Instructions for using Malwarebytes Anti-Malware (scroll down).
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Then please download and install SpywareBlaster.
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#3 Jay8700

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Posted 06 February 2009 - 05:13 AM

Hi,

Thank you for your Swift Reply. I followed the instructions and here is the log file. I still can't access AntiVirus Sites.

Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 5.1.2600 Service Pack 2

2/6/2009 3:32:31 PM
mbam-log-2009-02-06 (15-32-31).txt

Scan type: Quick Scan
Objects scanned: 54043
Time elapsed: 2 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 5.1.2600 Service Pack 2

2/6/2009 3:32:31 PM
mbam-log-2009-02-06 (15-32-31).txt

Scan type: Quick Scan
Objects scanned: 54043
Time elapsed: 2 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Regards,

Jay.

#4 quietman7

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Posted 06 February 2009 - 09:44 AM

Please download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "safe mode".
-- Post the log in your next reply and let us know how your computer is running.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#5 Jay8700

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Posted 06 February 2009 - 09:57 AM

Hi,

Its not letting me download both Dr.Web CureIt & SUPERAntiSpyware Free. Its giving me a page load error. I'm going to download it from my friends computer today and will post the results from my laptop in the evening.

Regards,

Jay.

#6 quietman7

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Posted 06 February 2009 - 10:02 AM

I figured you would have to do that just like I instructed in post #2.
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#7 Jay8700

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Posted 07 February 2009 - 11:15 PM

Hi,

Thanks a Lot for your help. My anti virus is working and updating normally. Here are the results after following your instructions.

This is from Dr.Web CureIt:

A0005494.exe\SDFix\apps\Process.exe;C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005494.exe;Tool.Prockill;;
A0005494.exe;C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;Moved.;
A0005545.exe;C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Tool.Prockill;;
vqwzjlb.dll;C:\WINDOWS\system32;Win32.HLLW.Shadow.based;Deleted.;
Desktop_.ini;D:\New Songs\AMARAN;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\New Songs\chandramukhi;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\New Songs\CHINNA THAMBI;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\New Songs\DUET;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\New Songs\MR.ROMEO;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\3D;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Animals;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Babys;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Collections;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Digital;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\droplets;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Flowers;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Hotel;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Inspiring pics;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Nature;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Nature\Movie Makers' Logos;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Others;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\patriotic;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Pics;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Space;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\Sun flight;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\UNIVERSE;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\wallpaper;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\wallpaper\collect;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\wallpaper\fun;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\wallpaper\natural;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\wallpaper\rose;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\wallpaper\wonder;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\Pictures\xp;Win32.HLLW.Gavir.ini;Deleted.;
Nero-7.0.1.4b_eng.exe\1060.mst;D:\soft\cd tools\Nero-7.0.1.4b_par\Nero-7.0.1.4b_eng.exe;Modification of VBS.LoveLetter;;
Nero-7.0.1.4b_eng.exe;D:\soft\cd tools\Nero-7.0.1.4b_par;Archive contains infected objects;Moved.;
AnyMP4 Media Converter 6.0.exe\CPUID.dll;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE]\AnyMP4_Media_Converter_6.0_-_Portable.exe/AnyMP4 Medi;Trojan.Celln.90;;
AnyMP4 Media Converter 6.0 - Portable\AnyMP4 Media Converter 6.0.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE]\AnyMP4_Media_Converter_6.0_-_Portable.exe/AnyMP4 Medi;Archive contains infected objects;;
AnyMP4_Media_Converter_6.0_-_Portable.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE];Archive contains infected objects;Moved.;
Port_EasyDVDCDBurn3.exe\eburn.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE]\Easy_DVDCD_Burner_3.0.76.exe/Easy DVDCD Burner 3.0.76;Trojan.DownLoad.23382;;
Easy DVDCD Burner 3.0.76\Port_EasyDVDCDBurn3.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE]\Easy_DVDCD_Burner_3.0.76.exe/Easy DVDCD Burner 3.0.76;Archive contains infected objects;;
Easy_DVDCD_Burner_3.0.76.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE];Archive contains infected objects;Moved.;
Vista_Start_Menu_Pro_2.1.exe\Portable Vista Start Menu Pro 2.1\Vista Start Menu\VistaStartMenu.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE]\Vista_Start_Menu_Pro_2.1.exe;BackDoor.Klj.114;;
Vista_Start_Menu_Pro_2.1.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE];Archive contains infected objects;Moved.;
WinRar_3.70.exe\Zip.SFX;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE]\Winrar_3.70.exe/Portable Winrar 3.70\WinRar_3.70.exe;Trojan.DownLoad.22242;;
Portable Winrar 3.70\WinRar_3.70.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE]\Winrar_3.70.exe/Portable Winrar 3.70;Archive contains infected objects;;
Winrar_3.70.exe;D:\soft\jeevan softwares\180 Portable Progs - GIGA Collection [MUST HAVE];Archive contains infected objects;Moved.;
network_sniffers_2007_final.exe/data002/AutoPlay/scanners/Safety-Lab.Shadow.Security.Scanner.v7.86.178.Cracked-ARN/SSS.exe\data;D:\soft\jeevan softwares\NETWORK SNIFFERS 2007 - 10in1 - (AIO) All the newest versions (f\NetWork Sniffers 2007 - 10in1 - (AIO);Exploit.DCom.82;;
AutoPlay/scanners/Safety-Lab.Shadow.Security.Scanner.v7.86.178.Cracked-ARN/SSS.exe;D:\soft\jeevan softwares\NETWORK SNIFFERS 2007 - 10in1 - (AIO) All the newest versions (f\NetWork Sniffers 2007 - 10in1 - (AIO);Archive contains infected objects;;
network_sniffers_2007_final.exe/data002/AutoPlay/scanners/SSS.exe\data012;D:\soft\jeevan softwares\NETWORK SNIFFERS 2007 - 10in1 - (AIO) All the newest versions (f\NetWork Sniffers 2007 - 10in1 - (AIO);Exploit.DCom.82;;
AutoPlay/scanners/SSS.exe;D:\soft\jeevan softwares\NETWORK SNIFFERS 2007 - 10in1 - (AIO) All the newest versions (f\NetWork Sniffers 2007 - 10in1 - (AIO);Archive contains infected objects;;
data002;D:\soft\jeevan softwares\NETWORK SNIFFERS 2007 - 10in1 - (AIO) All the newest versions (f\NetWork Sniffers 2007 - 10in1 - (AIO);Archive contains infected objects;;
network_sniffers_2007_final.exe;D:\soft\jeevan softwares\NETWORK SNIFFERS 2007 - 10in1 - (AIO) All the newest versions (f\NetWork Sniffers 2007 - 10in1 - (AIO);Container contains infected objects;Moved.;
cleaner41.exe\data002;D:\soft\part magic\Ad_Ware\PC_Cleaner\cleaner41.exe;Program.XPCSpy.23;;
cleaner41.exe;D:\soft\part magic\Ad_Ware\PC_Cleaner;Archive contains infected objects;Moved.;
3wPlayer-1.9.0.0-setup-0590.exe\data011;D:\soft\Players\3wPlayer-1.9.0.0-setup-0590.exe;Trojan.Swizzor.based;;
3wPlayer-1.9.0.0-setup-0590.exe;D:\soft\Players;Archive contains infected objects;Moved.;
Desktop_.ini;D:\soft\Utilities\ava find;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\soft\Utilities\ava find\Crack;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\soft\Utilities\Tune Up\Setup;Win32.HLLW.Gavir.ini;Deleted.;
Desktop_.ini;D:\songs\Amman Koil kizhakkale;Win32.HLLW.Gavir.ini;Deleted.;
A0005755.exe\1060.mst;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005755.exe;Modification of VBS.LoveLetter;;
A0005755.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;Moved.;
AnyMP4 Media Converter 6.0.exe\CPUID.dll;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005756.exe/AnyMP4 Media Converter 6.0 - Port;Trojan.Celln.90;;
AnyMP4 Media Converter 6.0 - Portable\AnyMP4 Media Converter 6.0.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005756.exe/AnyMP4 Media Converter 6.0 - Port;Archive contains infected objects;;
A0005756.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;Moved.;
Port_EasyDVDCDBurn3.exe\eburn.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005757.exe/Easy DVDCD Burner 3.0.76\Port_Eas;Trojan.DownLoad.23382;;
Easy DVDCD Burner 3.0.76\Port_EasyDVDCDBurn3.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005757.exe/Easy DVDCD Burner 3.0.76;Archive contains infected objects;;
A0005757.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;Moved.;
A0005758.exe\Portable Vista Start Menu Pro 2.1\Vista Start Menu\VistaStartMenu.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005758.exe;BackDoor.Klj.114;;
A0005758.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;Moved.;
WinRar_3.70.exe\Zip.SFX;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005759.exe/Portable Winrar 3.70\WinRar_3.70.;Trojan.DownLoad.22242;;
Portable Winrar 3.70\WinRar_3.70.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005759.exe/Portable Winrar 3.70;Archive contains infected objects;;
A0005759.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;Moved.;
A0005760.exe/data002/AutoPlay/scanners/Safety-Lab.Shadow.Security.Scanner.v7.86.178.Cracked-ARN/SSS.exe\data012;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005760.exe/data002/AutoPlay/scanners/Safety-;Exploit.DCom.82;;
AutoPlay/scanners/Safety-Lab.Shadow.Security.Scanner.v7.86.178.Cracked-ARN/SSS.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;;
A0005760.exe/data002/AutoPlay/scanners/SSS.exe\data012;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005760.exe/data002/AutoPlay/scanners/SSS.exe;Exploit.DCom.82;;
AutoPlay/scanners/SSS.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;;
data002;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;;
A0005760.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Container contains infected objects;Moved.;
A0005761.exe\data002;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005761.exe;Program.XPCSpy.23;;
A0005761.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;Moved.;
A0005762.exe\data011;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38\A0005762.exe;Trojan.Swizzor.based;;
A0005762.exe;D:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP38;Archive contains infected objects;Moved.;

I ran SUPERAntiSpyware Free but no logs are saved .

Regards,

Jay.

#8 quietman7

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Posted 08 February 2009 - 07:43 AM

How is your computer running now? Can you access AV sites?
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#9 Jay8700

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Posted 08 February 2009 - 03:20 PM

Thanks a Ton for your help.I can access AV sites normally and everything seems to be back to normal except for commercials on web pages. Most them are annoying but some were useful. Is there a way to make them come back?

Regards,

Jay.M

#10 quietman7

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Posted 08 February 2009 - 04:04 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
As for your issue with commercials, we would not more information as to exactly what the problem is. However, that does not appear to be malware related so you should start a new topic in the XP forum for further assistance.
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#11 Jay8700

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Posted 09 February 2009 - 07:45 AM

Hi,

Thanks a Ton for your time and help.

Regards,

Jay.

#12 quietman7

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Posted 09 February 2009 - 10:41 AM

You're welcome.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
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