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Infected with something


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#1 Mylady23

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Posted 04 February 2009 - 10:25 PM

Hi anyone who can help would be wonderful!!

I have a hp laptop Im running vista operation system. Im trying to do a system scan (Ive tried several different programs) and about 35,000 files in my pc blue screens (Crashes) and then reboots itself and of course I loose all the system scan and have to start all over again... Nothing seems to be working as it should. Internet is extremly slow and will just disconnect for no reason (wireless connection with a DSL network) I have Norton 09 and anti trojan elite and malwarebytes' anti malware and none can do a complete scan... Ive tried quick scan and full system scan and the same happens everytime 35,000 in it crashes.

Has anyone had this happen? Can anyone Help?

Thanks
Terri aka Mylady23

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#2 boopme

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Posted 04 February 2009 - 10:37 PM

Hi Terry and welcome. Perhaps we can do an online scan. With Kaspersky.
Were you running a Quick scan with MalwareBytes from normal mode?

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

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#3 Mylady23

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Posted 05 February 2009 - 09:15 PM

I know this sounds total crazy but, I ran the scan it is clean there is nothing in the scan results box...

#4 boopme

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Posted 06 February 2009 - 10:57 AM

Please have aread thru the suggestions and see if something turns up.
Slow Computer/browser? Check Here First; It May Not Be Malware
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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