Posted 04 February 2009 - 07:56 PM
Take some advice from this old man who is cleaning 2-3 computers a week. These demon creators are getting "better and better" at making them immortal. Tools that worked last week may not work as well this week... and I am speaking only of the ones that can be found with the tools. Root kits are getting more common. As experienced as I am, every week I feel dumber and dumber.
The quickest and least frustrating way to handle this is to pull your hard drive, get an appropriate USB adapter and find another computer to use.
Locate and backup your personal Data (Usually in My Documents). You may need another USB hard drive to copy it to.
Then reinstall your OS from the recovery partition, CD/DVD or whatever you have.
Then the fun begins as you try to integrate your saved data into the fresh build.
Else find someone like me who limits charges to 3 hrs no matter how long it takes. Good luck on that one.
or dance in the appropriate discussion group here and be prepared to follow instructions explicitly. There is a LOT of really good talent here and valuable information here. You will learn a lot. Learn it well, because I guarantee you this will not be your last time.