currently Norton 360 has found a few viruses. Since its 100% usless and claims it cannot remove them on it own, i decided it would be best to just find the file that Norton said was a virus and delete it.
(BTW the virus is Trojan.Brisv.A!inf, just incase someone knows how to remove it)
I have downloaded tools on Nortons sites and followed steps suggested to remove these viruses, but they dont work :S.
One virus is located in C:\ProgramData\Symantec\SRTSP\srtETmp folder. I follow the path but when i try and open that folder i get a message saying "You currently do not have permission to access this folder. Click continue to gain access with this folder." so i click the continue button, which has that little administrative shield sign beside it.
The User Account Control pop up comes and i hit continue to give myself access
Right after i get another message saying "You have been denied permission to access this folder. To gain access, use the security tab.
I would really appreciate some help as my computer was "owned" by a virus not even a month ago and i had to reformat.
Lastly, would manually deleting these completely remove the viruses?
Edited by Younube, 04 February 2009 - 05:11 PM.