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Possible Torjan?


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4 replies to this topic

#1 westonedwards

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Posted 04 February 2009 - 04:43 PM

When I start my computer, there is no start menu and no icons on my desktop. The only way I can get any program to run is through the task manager. When I run internet explorer, no pictures show up. I've scanned my computer using Panda Security's activescan and it says there are viruses but for some reason they aren't being removed. Please tell me what I can do to fix this, I'm a newbie.

I attatched a log of what's running currently.

Attached Files


Edited by westonedwards, 04 February 2009 - 07:06 PM.


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#2 westonedwards

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Posted 05 February 2009 - 01:48 PM

Bump!

#3 westonedwards

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Posted 09 February 2009 - 12:25 PM

A lot of good this thread did.. NEXT!

#4 miekiemoes

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Posted 10 February 2009 - 03:08 AM

Hi,

The more you bump this thread, the longer you have to wait - this because we deal with the oldest logs first. If people bump their thread, it's on top in the list again, so people have to wait longer.

Also, Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.

Also, this doesn't suprise me at all, because I'm wondering what steps you already performed on your own to get rid of the malware.

I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!
This is somewhat suicidal in today's digital world.
That's why I want you to install one first!!

* Please install Avira Antivirus: http://www.free-av.com/
This is a free Antivirus.

Perform a full scan with Avira and let it delete everything it is finding.
Then reboot.
After reboot, open your Avira and select "reports".
There doubleclick the report from the Full scan you have done. Click the "Report File" button and copy and paste this report in your next reply together with a new HijackThislog.
Then we'll start from there, because it really makes no sense otherwise that we clean this up manually if an Antivirusscan is not present which should be able to deal with most and prevent further reinfection.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 miekiemoes

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Posted 17 February 2009 - 09:51 AM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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