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Xp firewall turns itself off


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14 replies to this topic

#1 caveanimal

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Posted 04 February 2009 - 04:39 PM

I seem to have an infecton... I have run atf cleaner to empty out all uneeded files, scaned with superantispyware,malwarebytes,done a panda scan, kasper scan, a-squared trojan scanner, spybot search n destroy. nod-32, avg antiroot kit.

Helllllllpppppppp :flowers: :thumbsup: don't know what else to do..

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#2 boopme

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Posted 04 February 2009 - 05:13 PM

They have all come back clean. They didn't remove anything?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 caveanimal

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Posted 04 February 2009 - 07:37 PM

yes it did remove a couple of things. Just as of now my nod-32 came up and alerted me
the alert was File C:\tyy3.exe
Win32/trojanclicker.delf.akm trojan
It stopped it.. and my firewall also closed again.

just for the heck of it did another scan with a-squared and this came up Hkey_current_user\software\kazaa

Edited by caveanimal, 04 February 2009 - 07:42 PM.


#4 boopme

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Posted 04 February 2009 - 09:51 PM

Hello kazaa is a file sharing program and a great source of malware as are all P2P applications. Many files there are infected.

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware

, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you

should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 caveanimal

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Posted 05 February 2009 - 10:13 AM

Here is the log from the scan.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/05/2009 at 10:03 AM

Application Version : 4.25.1012

Core Rules Database Version : 3734
Trace Rules Database Version: 1703

Scan type : Complete Scan
Total Scan Time : 02:06:38

Memory items scanned : 226
Memory threats detected : 0
Registry items scanned : 6492
Registry threats detected : 1
File items scanned : 65246
File threats detected : 0

Rogue.MSAntiSpyware2009
HKU\S-1-5-21-606747145-287218729-839522115-500\Software\CrucialSoft Ltd

I try to scan my computer twice a week. is there any other programs that you recommend to use?

#6 boopme

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Posted 05 February 2009 - 11:03 AM

Do you still have the firewall issue/ You have enough programs in fact too many will slow you down. Are all thingd Updated Apps,windows ,Java and yiur A/V?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 caveanimal

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Posted 05 February 2009 - 12:44 PM

It hasn't come up lately. I will repost if it does. and I dont have all those programs running. i just use them to try and keep my macnine cleaned up.

P.S. Thanks for your help

#8 boopme

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Posted 05 February 2009 - 01:57 PM

OK good,if things are good in a day or so then

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 caveanimal

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Posted 06 February 2009 - 03:19 PM

Well it lasted for a little time. its turning it off again

#10 boopme

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Posted 06 February 2009 - 08:19 PM

Is your Nod an AV plus firewall and is this XP,SP3 ??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 caveanimal

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Posted 06 February 2009 - 10:36 PM

No I don't believe that my nod_32 is firewalled. and yes I'm fairly sure it is sp3. Did a search and it came back with sp3 cab files. I also did another superscan and it came up that it still had the same bug. I went to the registry where it says that the registry entry for crucialsoft ltd ms anti spyware is and just before it there is another entry thats says crucialoft Ltd.\ms antispyware 2009 . any ideas ? thanks.

#12 caveanimal

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Posted 08 February 2009 - 09:58 AM

Hey all is there anyone else out there that has a good idea what I should do?

I have disabaled my system restore did all kinds of scans in safe mode. tried to delete what seems to be the culprit from my registry. ( wont let me ) still have xp firewall shutting off. Thanks :thumbsup:

#13 boopme

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Posted 08 February 2009 - 01:28 PM

We need to run HJT.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know it it went OK !
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 caveanimal

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Posted 08 February 2009 - 03:09 PM

Posted hjt log in new topic hope this is what you want.

http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

Edited by caveanimal, 08 February 2009 - 03:11 PM.


#15 Orange Blossom

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Posted 08 February 2009 - 10:42 PM

Hello caveanimal,

Thanks for posting back with the link. :flowers:

Now that you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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