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Verrry Sloooowww


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#1 ksolo

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Posted 04 February 2009 - 03:21 PM

Hello I recenty bought this computer from my downstairs neighbor it's a dell Inspiron E1705.

Long story short he told me that there is nothing physically wrong with it but that is has some viruses or something. I know nothing about computers in fact this is my first computer, I've used them before but never actually owned one.

The computer cames with an anti virus pc pennecillin I scanned and it came up no viruses found. so I have been searching around and came across spybot serch and destroy i downloaded that and it claims to have removed a bunch of spywares

Now i downloaded this hijack program because my friend says that i can post a log of my computer and someone will help me as far as telling me if there is something still wrong

Any help would be GREATLY APPRECIATED

Thanks In Advance!

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#2 boopme

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Posted 04 February 2009 - 03:50 PM

Hello and welcome. Let's do this first and see if we will need to gi the HJT route.I am moving the topic ti the Am I Infected forum for now.
Please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ksolo

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Posted 05 February 2009 - 06:21 PM

Ok I did every of your instructions step by step and did not skip anything also i deleted spybot from my computer completly
here is the log tab of mbam:

Malwarebytes' Anti-Malware 1.33
Database version: 1732
Windows 5.1.2600 Service Pack 2

2/5/2009 4:58:34 PM
mbam-log-2009-02-05 (16-58-34).txt

Scan type: Quick Scan
Objects scanned: 56497
Time elapsed: 9 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

What can i try to do anymore steps? my computer still acts slow

#4 boopme

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Posted 06 February 2009 - 10:50 AM

Hello again, I want to do one more scan. then also take alook here and see if you notice something.
Slow Computer/browser? Check Here First; It May Not Be Malware

Now from your regular user account:
Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ksolo

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Posted 08 February 2009 - 11:38 AM

Ok I did this as well and this is the results:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/08/2009 at 08:14 AM

Application Version : 4.25.1012

Core Rules Database Version : 3746
Trace Rules Database Version: 1714

Scan type : Complete Scan
Total Scan Time : 01:42:37

Memory items scanned : 387
Memory threats detected : 0
Registry items scanned : 4877
Registry threats detected : 2
File items scanned : 69706
File threats detected : 15

Adware.Tracking Cookie
C:\Documents and Settings\DANAI\Cookies\danai@bs.serving-sys[2].txt
C:\Documents and Settings\DANAI\Cookies\danai@2o7[1].txt
C:\Documents and Settings\DANAI\Cookies\danai@ads.pointroll[2].txt
C:\Documents and Settings\DANAI\Cookies\danai@serving-sys[2].txt
C:\Documents and Settings\DANAI\Cookies\danai@questionmarket[1].txt
C:\Documents and Settings\DANAI\Cookies\danai@overture[2].txt

Adware.MyWebSearch/FunWebProducts
HKCR\CLSID\{9AFB8248-617F-460d-9366-D71CDEDA3179}
HKCR\CLSID\{9AFB8248-617F-460d-9366-D71CDEDA3179}\TreatAs

Malware.Installer-Pkg/Gen
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{26D2C2C3-CF14-4ED7-B1FC-0BE64AFBA3B3}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{3C48F877-A164-45E9-B9DA-26A049FFC207}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{6293BC00-4EB8-4C65-8548-53E2FC3BF937}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{651956B7-1969-42AA-9453-E0B813019D54}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{989E4C3B-B2C9-4486-9A09-D5A8F953837C}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C0A0AA4D-C79B-48CA-8843-2B02B626C9E6}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C2D8F0E2-6978-4409-8351-BA8785DA11EE}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{D1A6F3FD-7B40-443F-8767-BADB25A0D222}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{E0814F95-5380-4892-B8C8-7FA4B349EF46}.EXE

Computer is still showing slow symptoms although it is a LITTLE bit better what more can i try? thank you

#6 boopme

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Posted 08 February 2009 - 12:34 PM

Hi just one more quick scan, have a look here for a few cleanup tricks.
Restore Your Computer's Performance with Windows XP

RERUN MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 ksolo

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Posted 08 February 2009 - 07:55 PM

MBAM SCAN

Malwarebytes' Anti-Malware 1.33
Database version: 1732
Windows 5.1.2600 Service Pack 2

2/8/2009 6:24:36 PM
mbam-log-2009-02-08 (18-24-36).txt

Scan type: Full Scan (C:\|)
Objects scanned: 95808
Time elapsed: 39 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



DISK DEFRAGMENTER

Volume (C:)
Volume size = 105 GB
Cluster size = 4 KB
Used space = 17.14 GB
Free space = 88.32 GB
Percent free space = 83 %

Volume fragmentation
Total fragmentation = 0 %
File fragmentation = 0 %
Free space fragmentation = 0 %

File fragmentation
Total files = 57,838
Average file size = 404 KB
Total fragmented files = 0
Total excess fragments = 0
Average fragments per file = 0.99

Pagefile fragmentation
Pagefile size = 2.00 GB
Total fragments = 1

Folder fragmentation
Total folders = 5,673
Fragmented folders = 1
Excess folder fragments = 0

Master File Table (MFT) fragmentation
Total MFT size = 79 MB
MFT record count = 63,770
Percent MFT in use = 79 %
Total MFT fragments = 3

--------------------------------------------------------------------------------
Fragments File Size Files that cannot be defragmented
None

Also i removed roughly 10 games and other programs that i do not use from comtrol panel add and remove programs

well computer does perform a bit better and do not get the pop ups anymore but also still bogs some down when i used it to surf internet i have checked specs of this computer and it has:

Genuine Intel ® CPU
T2600 @ 2.16Ghz
994Mhz, 1.99GB of RAM
Phisical Address Extention

should i post a log of hijack it?

I Am Clueless because everyone tells me with this specs mine computer should be very fast

Thank You For Any Help

#8 DaChew

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Posted 09 February 2009 - 06:27 AM

Your logs have not shown any signs of the newer serious infections

Even the newer dual core cpu's and a couple of gigs of ram can be bogged down with too many apps loading at bootup and running in the background

HJT has a couple of tools that can give us some clues

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\HJT\HJT.exe


Under misc tools there's an option to generate a startup list

there's another option for generating an uninstall list under the uninstall manager

The HJT log should never be posted in this forum, their forum is very busy with serious infections
Chewy

No. Try not. Do... or do not. There is no try.

#9 ksolo

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Posted 09 February 2009 - 05:54 PM

StartupList report, 2/9/2009, 4:49:35 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\WINDOWS\system32\dla\tfswshx.dll - {5CA3D70E-1895-11CF-8E15-001234567890}
(no name) - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}

--------------------------------------------------

Enumerating Task Scheduler jobs:

AppleSoftwareUpdate.job

--------------------------------------------------

Enumerating Download Program Files:

[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://www.update.microsoft.com/windowsupd...b?1229747925828

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash10a.ocx
CODEBASE = http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll

--------------------------------------------------
End of report, 4,175 bytes
Report generated in 0.031 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only


964plc32
Adobe Acrobat - Reader 6.0.2 Update
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 6.0.1
Andrea VoiceCenter
AOLIcon
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoStudio 5.5
Conexant HDA D110 MDC V.92 Modem
Creative Audio Pack
Creative MediaSource 5
DellSupport
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
EducateU
Full Tilt Poker
Games, Music, & Photos Launcher
GemMaster Mystic
Get High Speed Internet!
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB952287)
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless Software
Internet Service Offers Launcher
J2SE Runtime Environment 5.0 Update 6
Learn2 Player (Uninstall Only)
LimeWire 4.18.8
Malwarebytes' Anti-Malware
mCore
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Visual C++ 2005 Redistributable
mIWA
mLogView
mMHouse
Modem Helper
Mozilla Firefox (3.0.6)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Musicmatch for Windows Media Player
mWlsSafe
mWMI
mXML
mZConfig
NetWaiting
PowerDVD 5.7
Print to Fax
Qualxserve Service Agreement
QuickSet
RealPlayer Basic
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
Sonic DLA
Sonic Encoders
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sound Blaster ADVANCED MB Drivers
Sound Blaster Audigy ADVANCED MB
Sound Blaster Audigy ADVANCED MB Product Registration
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
Trend Micro PC-cillin Internet Security 12
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB898461)
Update for Windows XP (KB951072-v2)
Update Rollup 2 for Windows XP Media Center Edition 2005
Viewpoint Media Player
Vuze
WebCyberCoach 3.2 Dell
Windows Imaging Component
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows XP Hotfix - KB890927
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB908250
WinRAR archiver
WordPerfect Office 12

I hope this is what you were referring to, If not please tell me so i can correct it i REALLLY want to know if there is a serious problem or if there is something to be fixed Thank You

#10 DaChew

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Posted 09 February 2009 - 08:28 PM

Viewpoint Manager is used by various products of Viewpoint Corporation and is responsible for managing and updating Viewpoint Media Player’s components. Viewpoint Manager will access the internet and check for updates periodically. If it detects an update, it will automatically download and install the change. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting "Disable auto-updating for the Viewpoint Manager" -- the player will no longer attempt to check for updates. Although, Viewpoint is not technically malware it is considered to be foistware since it is often installed without a user's knowledge or approval.


http://www.bleepingcomputer.com/forums/ind...st&p=685946

You are carrying a load of what I consider crudware, a lot is installed by dell

Are you on broadband or dialup?

We might need to run another scan, one that looks for older infections??????
Chewy

No. Try not. Do... or do not. There is no try.

#11 ksolo

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Posted 09 February 2009 - 10:43 PM

I removed viewpoint following ur instructions step by step

I Have DSL What kind of scan should i run for the older infretions?c

#12 DaChew

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Posted 09 February 2009 - 11:39 PM

Have you ever used trend to scan from safe mode? Make sure it's updated first
Chewy

No. Try not. Do... or do not. There is no try.

#13 ksolo

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Posted 18 February 2009 - 04:34 PM

Yes i have done it in safemode right before i joined this site but will try again with updates...also i have notice the computer bogs down very much when visitin sites that use flash animations ..i'll give an example of allhiphop dot com when i visit that one its always very slow also sometimes if i play poker on myspace application "poker palace" and listen to a song at the same time it bogs down ALOT i opened windows taks manager and the performance stays at 100% cpu usage even when those r the only things running and the fan turns on like it is over heating but i touch the laptop all over and it is normal temperature..do u think if i take it to like best buy they can do a hardware check or maybe fix it? im just scared that since i dont know much of computers they will take advantage of that and charge me alot of money...i will go ahead and update my anti virus...then do all the complete steps that u had me do before and then try again see if i continue to have same issue and post back here again to see if i can finally get normal use of this computer

#14 DaChew

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Posted 18 February 2009 - 05:40 PM

Keep updating doing an occasional scan and see if you find something

Also give this slow computer checklist a read

http://www.bleepingcomputer.com/forums/t/44694/slow-computer/
Chewy

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