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Unknown Malware (VTR1.tmp?)


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5 replies to this topic

#1 Bruce A. Knack

Bruce A. Knack

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Posted 04 February 2009 - 11:07 AM

Good Morning everyone!

I have a problem with a Windows XP (SP3) HP laptop that appears to be infected with a trojan of some sort.

The DEP will not allow explorer.exe to run so I have temporarily disabled it.

Symantec reports stopping a downloader from running (usually naming VTR1.tmp) by deleting the file.


DDS (Ver_09-02-01.01) - NTFSx86
Run by bknack at 11:06:49.00 on Wed 02/04/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.101 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
svchost.exe
svchost.exe C:\WINDOWS\TEMP\VRT1.tmp
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Sierra Wireless Inc\Watcher\WaHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Maximizer\MaxExchange\Spdm.exe
C:\PVSW\bin\w3dbsmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\explorer.exe
\\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
C:\Smit Fraud Removal\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\explorer.exe,c:\documents and settings\bknack\rplud.exe \s
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_11\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [WatcherHelper] "c:\program files\sierra wireless inc\watcher\WaHelper.exe"
dRun: [bnsknnjh.exe] c:\windows\bnsknnjh.exe
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\DVD Check.lnk.disabled
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\MaxAlarm.lnk.disabled
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\maxexc~1.lnk - c:\program files\maximizer\maxexchange\Spdm.exe
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\MaxFinder.lnk.disabled
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pervas~1.lnk - c:\pvsw\bin\w3dbsmgr.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_11\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F}
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} - hxxp://go.microsoft.com/fwlink/?LinkId=82580
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {4838DDF0-AEEE-46B4-9D91-E46479CB9EFF} - hxxp://192.168.123.6/WatSearCtrl.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1144259496641
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CE0B5CFF-74B6-405F-B6B2-2C5C27BBA29D} - hxxps://www.blivenow.com/static-content/plugin/blivedsx.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll

============= SERVICES / DRIVERS ===============

R0 saqvffwo;saqvffwo;c:\windows\system32\drivers\saqvffwo.sys [2009-2-4 33920]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-2-4 324232]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-6-2 185968]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-6-2 161392]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-6-23 1715904]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2004-5-3 80384]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090203.003\naveng.sys [2009-2-4 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090203.003\navex15.sys [2009-2-4 876112]
S1 ethdpnlj;ethdpnlj;c:\windows\system32\drivers\ethdpnlj.sys [2009-2-4 137280]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-6-2 83568]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-6-23 124608]

=============== Created Last 30 ================

2009-02-04 10:38 33,920 a------- c:\windows\system32\drivers\saqvffwo.sys
2009-02-04 10:38 32,768 a---h--- c:\documents and settings\bknack\rplud.exe
2009-02-04 10:37 66,560 ----h--- c:\windows\system32\secupdat.dat
2009-02-04 09:40 <DIR> a-dshr-- C:\cmdcons
2009-02-04 09:38 179,712 a------- c:\windows\SWREG.exe
2009-02-04 09:38 116,224 a------- c:\windows\sed.exe
2009-02-04 09:27 3,584 a------- c:\windows\bnsknnjh.exe
2009-02-04 09:27 0 a------- c:\windows\system32\18.tmp
2009-02-04 08:57 137,280 a------- c:\windows\system32\drivers\ethdpnlj.sys
2009-02-04 08:54 49,920 a----r-- c:\windows\system32\drivers\hpzid412.sys.bak
2009-02-04 08:54 16,496 a----r-- c:\windows\system32\drivers\hpzipr12.sys.bak
2009-02-04 08:54 9,344 a----r-- c:\windows\system32\drivers\hpfxbulk.sys.bak
2009-02-04 08:54 53,248 a------- c:\windows\system32\drivers\ndisio.sys
2009-02-04 08:54 137,152 a------- c:\windows\system32\drivers\swumx20.sys
2009-02-04 08:53 4 a------- c:\windows\_id.dat
2009-02-04 08:53 124 a------- c:\windows\adobe.bat
2009-02-03 22:14 79,872 -------- c:\windows\system32\dllcache\msxml6r.dll
2009-02-03 22:14 1,306,624 -------- c:\windows\system32\msxml6.dll
2009-02-03 22:14 1,306,624 -------- c:\windows\system32\dllcache\msxml6.dll
2009-02-03 22:14 79,872 -------- c:\windows\system32\msxml6r.dll
2009-02-03 22:14 46,592 -------- c:\windows\system32\drivers\irbus.sys
2009-02-03 22:12 32,285 -------- c:\windows\system32\hsfcisp2.dll
2009-02-03 22:11 53,248 -------- c:\windows\system32\tsgqec.dll
2009-02-03 22:11 50,688 -------- c:\windows\system32\tspkg.dll
2009-02-03 22:11 712,704 -------- c:\windows\system32\windowscodecs.dll
2009-02-03 22:11 346,112 -------- c:\windows\system32\windowscodecsext.dll
2009-02-03 22:11 28,672 -------- c:\windows\system32\vidcap.ax
2009-02-03 22:11 276,992 -------- c:\windows\system32\wmphoto.dll
2009-02-03 22:11 69,120 -------- c:\windows\system32\wlanapi.dll
2009-02-03 22:11 53,346 -------- c:\windows\slrundll.exe
2009-02-03 22:10 <DIR> --d----- c:\windows\system32\scripting
2009-02-03 22:10 <DIR> --d----- c:\windows\l2schemas
2009-02-03 22:10 <DIR> --d----- c:\windows\system32\en
2009-02-03 22:10 <DIR> --d----- c:\windows\system32\bits
2009-02-03 21:40 <DIR> --d----- C:\Smit Fraud Removal
2009-02-03 21:24 <DIR> --d----- c:\windows\ServicePackFiles
2009-02-03 20:54 1,897,408 -------- c:\windows\system32\drivers\nv4_mini.sys
2009-02-03 20:51 19,569 a------- c:\windows\002887_.tmp
2009-02-03 11:40 <DIR> --d----- c:\program files\TeaTimer (Spybot - Search & Destroy)
2009-02-03 11:40 <DIR> --d----- c:\program files\SDHelper (Spybot - Search & Destroy)
2009-02-03 11:40 <DIR> --d----- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-02-03 11:40 <DIR> --d----- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-02-03 11:35 <DIR> --d----- c:\docume~1\bknack\applic~1\Sierra Wireless
2009-01-19 15:13 720 a------- c:\windows\system32\CameraTitle.ini
2009-01-19 15:10 <DIR> --d----- c:\program files\Sierra Wireless Inc
2009-01-19 15:10 <DIR> --d----- c:\program files\Sierra Wireless

==================== Find3M ====================

2009-02-03 22:17 92,503 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-12 12:01 3,067,904 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2006-09-05 16:20 190 a------- c:\program files\common files\psasetup.log

============= FINISH: 11:07:30.87 ===============

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#2 extremeboy

extremeboy

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Posted 14 February 2009 - 11:22 AM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.

A very nasty infection you have it seems.

Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.
  • Download gmer.zip and save to your desktop.
    Alternate Download Site 1
    Alternate Download Site 2
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click the >>>
  • Click on Settings, then check the first five settings:
    • System Protection and Tracing
    • Processes
    • Save created processes to the log
    • Drivers
    • Save loaded drivers to the log
  • You will be prompted to restart your computer. Please do so.
After the reboot, run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for Show All.
  • Click on the Scan and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan. You will know that the scan is done when the Stop buttons turns back to Scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose New>Text document. Once the file is created, open it and right-click again and choose Paste. Save the file as gmer.txt and copy the information in your next reply.
Important!:Please do not select the Show all checkbox during the scan..

Post back with:
-Combofix log
-GMER log
-New Hijackthis log
-Description of any problem you still have


With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

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Posted 17 February 2009 - 08:43 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 Bruce A. Knack

Bruce A. Knack
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Posted 18 February 2009 - 02:22 AM

Hello:

Thank you for your help!

The situation has now deteriorated to the point that the computer is complaining that the Windows core files are not valid. I have decided to format the hard drive and reinstall Windows.

The data on the drive was previously backed up. Simple Excel and Word files etc. I estimate that the time taken to recover from this mess will be roughly the same whether I reinstall Windows or try to remove the Malware.

All things considered I would prefer to reinstall as in this case I won't have the fear (however small) that the miserable junk that has infected the computer may still linger.

Cheers,
Bruce.

#5 extremeboy

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Posted 18 February 2009 - 03:50 PM

Hello.

That's a good idea. Good job, below are some prevention tips that will help you in the future hopefully.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • By updating your machine, you have one less headache! Posted Image
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish, you can also use automatic updates. This is a good thing to have if you want to be up-to-date all the time, but can also be a bit of an annoyance due to its handling and the sizes of the updates. If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
  • If you do not want to have automatic updates turned on, or are on dial-up, you can always download updates seperately at: http://windowsupdate.microsoft.com.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Additional Security Programs

For a nice list of freeware programmes in all categories, please have a look at this thread with freeware products that are regarded as useful by the users of this forum: Commonly Used Freeware Replacements.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck :thumbup2:


If you have no more questions, comments or problems please tell us, so we can close off the topic.

Thanks :)

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#6 extremeboy

extremeboy

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Posted 19 February 2009 - 04:46 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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