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computer will not save my optium home page


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#1 carbir

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Posted 04 February 2009 - 09:01 AM

Currently I am unable to save my optimum online homepage. I save optmum but when I close and the reopen the internet "Down load AVG 8.0 pops up, and then MSN.com. Also I have lost all my favorites. I down loaded the free AVG in mid December. This problem stated about 5 days ago. Please Help

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#2 usasma

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Posted 04 February 2009 - 05:25 PM

Please try a couple of the free online scans here: http://www.bleepingcomputer.com/blogs/usas...?showentry=1252
Follow the advice at the bottom of the topic when the scans are done.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 carbir

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Posted 05 February 2009 - 02:59 PM

I ran the computer for Malware, yesterday it was infested. I ran it with the same program this morning, it was O,K. I tried the virus scans that you suggested. "Panda" worked. There were 7 low threat viruses present. I had trouble downloading the other scans. I had trouble trying to attach the administrator to the internet but finally figured it out. Later some of the programs would not allow me to download active -X, and many just would not download or scan. After several attempt I got one to work. It skip 28 files, and found 4 incidence of spyware.

Still my computer will not save my home page or internet files. When I shut down and then log back on this message appears :
"Your user profile was not loaded correctly! You have been logged in with a temporary profile. Changes that you make to this profile will be lost. Please see event log for details or contactyour administrator." Thanks for all your help!!!

#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 05 February 2009 - 07:12 PM

Since quite a few of the scans wouldn't work, I'd suspect that your'e still infected.
Hang on while I move this over to the Am I Infected forum....
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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