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Search engine browser redirector :(


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12 replies to this topic

#1 tarapiglet

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Posted 04 February 2009 - 12:47 AM

I have a browser redirector.

I use Windows XP, iExplorer and Mozilla.

Nothing unusual occured, I did download a free craft program thingy lately... it could have been through that.

I tried going into add/remove programs and look for a culprit and spookily it was too easy as something called Browser Redirector was there, I removed it, or so I hoped... but I still have the problem.

I downloaded malware. It said my computer was clean. I did a full scan twice, but no luck.

Something else happened about a week before this, my computer suddenly wouldn't start up, I was at the dos looking menu and tried all the choices but eventually gave up and used the reinstillation software my computer came with. Maybe I've got a virus...

Can anyone help?

Edited by tarapiglet, 04 February 2009 - 12:48 AM.


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#2 hamluis

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Posted 04 February 2009 - 07:54 AM

Hi :thumbsup:.

Exactly what is it...that you think is the current problem? Giving us the history of this and that...doesn't really let anyone know what you feel is currently wrong with your system.

If you think that you may be infected:

Please try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ . The folks there are better equipped to deal with malware situations...than those of us who frequent the Windows XP forum.

Louis

#3 tarapiglet

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Posted 04 February 2009 - 10:19 PM

Well I am infected... 'cause when I do a search engine search I get the results I want, but the source web address doesn't match the title and description and takes me to that website. Like "chocolate chip cookie recipe" or "local movie times" takes me to monstermarketplace.com.

I'll do the scans you provided, maybe one will pick it up so I can remove it :D

Thanks a lot! I'll let you know.

#4 boopme

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Posted 04 February 2009 - 10:23 PM

Hello let's do these scans also or first. I am moving this from XP to the Am I Infected forum.

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware

, Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you

should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
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#5 tarapiglet

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Posted 05 February 2009 - 12:44 AM

Yep I've still got it and I did everything you said exactly.

Here is the log...


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/04/2009 at 07:10 PM

Application Version : 4.25.1012

Core Rules Database Version : 3744
Trace Rules Database Version: 1712

Scan type : Complete Scan
Total Scan Time : 00:18:03

Memory items scanned : 204
Memory threats detected : 0
Registry items scanned : 4866
Registry threats detected : 0
File items scanned : 53094
File threats detected : 0

#6 boopme

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Posted 05 February 2009 - 10:32 AM

Hello, we need to run one more scan here...
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#7 tarapiglet

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Posted 05 February 2009 - 04:41 PM

I uninstalled my old malware and installed this one... with updates. Ran the quick scan and here is what I have for a log.

Malwarebytes' Anti-Malware 1.33
Database version: 1732
Windows 5.1.2600 Service Pack 2

2/5/2009 11:39:53 AM
mbam-log-2009-02-05 (11-39-53).txt

Scan type: Quick Scan
Objects scanned: 64574
Time elapsed: 7 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)


It's like super undetectable. I wonder if removing iexlorer and mozilla would handle it? I could download new ones..??

Edited by tarapiglet, 05 February 2009 - 04:43 PM.


#8 Texas Sphinx

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Posted 05 February 2009 - 05:03 PM

Tarapiglet,

Add me to the list! I've got the same problem. I'm using Monstercrawler until somebody finds a solution.

#9 boopme

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Posted 05 February 2009 - 05:11 PM

To all in this thread.....
We need to run HJT.
Please follow this guide. ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know it it went OK !
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Texas Sphinx

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Posted 05 February 2009 - 05:29 PM

I posted my topic a few days ago with the DDS and Attach files. I'm just waiting.

#11 candy3

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Posted 05 February 2009 - 05:44 PM

Hi,

i've got the same problem too! I tried following the preparation guide for hjt, but that dds.scr programme wont run on my computer... any ideas what i can do?

#12 Texas Sphinx

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Posted 05 February 2009 - 07:56 PM

Hi,

i've got the same problem too! I tried following the preparation guide for hjt, but that dds.scr programme wont run on my computer... any ideas what i can do?



Try the "Hijack This" program and see if it works.

#13 Orange Blossom

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Posted 06 February 2009 - 12:05 AM

To everyone:

Please do not post your problems in someone else's topic as this can create confusion for everyone involved. Instead, please create your own topic. If you already have a topic on the issue, please do not create a new one as this also creates confusion.

To candy3:

Please do not run the HiJack This program. Instead,

Download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Please start a new topic and post your log in the HijackThis Logs and Malware Removal forum, NOT here.
  • Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If you find that you cannot run RSIT either, please create a NEW topic in the Am I Infected forum stating that you cannot run either DDS or RSIT. Please not that had you not hijacked another's thread, I would have had you post back to this topic instead.

To tarapiglet:

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/200979/browser-redirector/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

Good luck with your log.
-------------------
To Texas Sphinx,

Because you have a topic in the HiJack This forum here: http://www.bleepingcomputer.com/forums/topic/200083 you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

Good luck with your log.

To avoid any further confusion or hijacking, I am closing this topic.

Orange Blossom ~ forum moderator
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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