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windows xp bluescreen


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#1 firefighter17

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Posted 04 February 2009 - 12:10 AM

ok heres the deal just got a dell inspiron 2650 laptop from friend just started my own buisness and thought it would be easier to carry a laptop around with me . the problem with it is i turn it on xp loads it goes to the user screen to type password and then goes to a blue screen , it wont let me go any further i tried starting it in safe mode i go into the administrators name and it does the same exact thing bluescreen no further . the furthest i get on it is in safe mode command prompt , ive tried to do the restore in command prompt and it wont let me . is there any thing i can do without spending any money or am i def gonna have to spend to get this thing going . this is the technical information that it gives me on the blue screen .

0x81000078 , 0x00000000 ,0xfc8692ff , 0x00000002
beep.sys -address fc8692ff, datestamp 48d397f5

Edited by firefighter17, 04 February 2009 - 12:13 AM.


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#2 dc3

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Posted 04 February 2009 - 02:40 AM

If you have the installation CD for this computer try using the Recovery Console.

b]Note[/b]: You may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order to be able to boot from the Windows installation disk.

To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:

1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the]Recovery Console.

4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

5. At the command prompt, type chkdsk /r , and then press ENTER.

6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

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