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explorer.exe freezing up and not working


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2 replies to this topic

#1 drew489

drew489

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  • 2 posts
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  • Local time:09:33 PM

Posted 03 February 2009 - 03:19 PM

This started happening suddenly. Ad-aware found a virus today and I deleted it. I rebooted and I am having the same problem. If I try to open any folders, explorer.exe hangs and I have to end the process. I run the process again from task manager...sometimes it works for 10 minutes, sometimes not at all.

Thank you for any help you can provide and hopefully I followed all proper procedures. Thanks again and for donating your time!


DDS (Ver_09-02-01.01) - NTFSx86
Run by zsanford at 15:16:38.23 on Tue 02/03/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.1701 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k bthsvcs
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Linksys\WUSB54GSC\WLService.exe
C:\Program Files\Linksys\WUSB54GSC\WUSB54GSC.exe
C:\Program Files\Funk Software\Proxy Host\ph32svc.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Common Files\AOL\1143048075\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Funk Software\Proxy Host\phtray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Documents and Settings\Zachary Sanford\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Maxthon2\Maxthon.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Maxthon2\Modules\MXDOWN~1\MXDOWN~1.EXE
C:\Documents and Settings\Zachary Sanford\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://companyweb/default.aspx
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/mywaybiz
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: NoExplorer - No File
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: &Google Web Accelerator Helper: {69a87b7d-de56-4136-9655-716ba50c19c7} - c:\program files\google\web accelerator\GoogleWebAccToolbar.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\4.1.805.4472\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: Google Web Accelerator: {db87bfa2-a2e3-451e-8e5a-c89982d87cbf} - c:\program files\google\web accelerator\GoogleWebAccToolbar.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [PeerGuardian] c:\program files\peerguardian2\pg2.exe
uRun: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\RegistryBooster.exe /S
uRun: [Uniblue SpyEraser] "c:\program files\uniblue\spyeraser\SpyEraser.exe" -m
uRun: [Google Update] "c:\documents and settings\zachary sanford\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [MXO Auto Loader] c:\windows\MXOALDR.EXE
mRun: [HostManager] c:\program files\common files\aol\1143048075\ee\AOLSoftware.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [UltraMon] "c:\program files\ultramon\UltraMon.exe" /auto
mRun: [ProxyHostTrayIcon] "c:\program files\funk software\proxy host\phtray.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\zachar~1\startm~1\programs\startup\palmon~1.lnk - c:\program files\palmone\register.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google calendar sync\GoogleCalendarSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palmone\Hotsync.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: &Search - http://bar.mywebsearch.com/menusearch.html?p=zuzeb004YYUS
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: StumbleUpon PhotoBlog It! - StumbleUponIEBar.dll/blogimage
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\zachary sanford\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\program files\yahoo!\messenger\YahooMessenger.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {FB858B22-55E2-413f-87F5-30ADC5552151} - c:\program files\plotsoft\pdfill\DownloadPDF.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: stumbleupon.com
DPF: ActiveGS.cab - hxxp://virtualapple.org/activegs.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/d/c/8/dc8362b3-f410-4e7d-b672-209d6bd8fcea/OGAControl.cab
DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} - hxxps://www.plaxo.com/down/latest/PlaxoInstall.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/0/f/b/0fb0fab9-7f09-4bb6-86d8-8e791ba99ac5/VirtualEarth3D.cab
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxps://www.resmae.com/ScriptX.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://server/connectcomputer/nshelp.dll
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {4E52C32F-C143-4963-A758-2DB07703CB49} - hxxp://kr.memo.yahoo.com/CAB/YahooWCS.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1183496864308
DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxp://server/tsweb/msrdp.cab
DPF: {7A162288-DE78-473C-A6BA-23FF17F768E9} - hxxp://elliemae.interwise.com/elliemae/application/EventEntry/AxWebInstaller.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8BBDC81D-81B3-49EE-87E8-47B7A707FAE8} - hxxps://www.gotomeeting.com/default/applets/g2mdlax.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab
DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mwmus.webex.com/mwmus/tool/systemcheck/ieatgpc.cab
DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - hxxp://chat.msn.com/controls/msnchat45.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\zachar~1\applic~1\mozilla\firefox\profiles\edit8q97.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\documents and settings\zachary sanford\application data\mozilla\firefox\profiles\edit8q97.default\extensions\piclens@cooliris.com\components\coolirisstub.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\zachary sanford\local settings\application data\google\update\1.2.133.33\npGoogleOneClick7.dll
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\google\google updater\2.4.1368.5602\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa2.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPFxViewer.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\photosynth\npPhotosynthMozilla.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll

============= SERVICES / DRIVERS ===============

R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2008-1-31 40840]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2008-1-31 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2008-1-31 81288]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
R2 UltraMonUtility;UltraMon Utility Driver;c:\program files\common files\realtime soft\ultramonmirrordrv\x32\UltraMonUtility.sys [2006-9-24 11776]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-9-5 99376]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090130.003\naveng.sys [2009-1-30 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090130.003\navex15.sys [2009-1-30 876112]
R3 tap0901;TAP-Win32 Adapter V9;c:\windows\system32\drivers\tap0901.sys [2008-6-5 25344]
R3 UltraMonMirror;UltraMonMirror;c:\windows\system32\drivers\UltraMonMirror.sys [2005-5-14 3584]

=============== Created Last 30 ================

2009-02-03 12:21 <DIR> --d----- c:\program files\Trend Micro
2009-02-03 10:06 <DIR> --d----- C:\temp_phw
2009-02-02 17:10 <DIR> a-dshr-- C:\cmdcons
2009-02-02 17:08 161,792 a------- c:\windows\SWREG.exe
2009-02-02 17:08 98,816 a------- c:\windows\sed.exe
2009-02-02 13:48 <DIR> --d----- c:\windows\system32\XPSViewer
2009-02-02 13:47 117,760 -------- c:\windows\system32\prntvpt.dll
2009-02-02 13:47 <DIR> --d----- C:\ed589af9920326de126c2db9820e
2009-02-02 13:47 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-02-02 13:47 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-02-02 13:47 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-02-02 13:47 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-02-02 13:47 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-02-02 13:47 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-02-02 13:47 <DIR> --d----- c:\windows\SxsCaPendDel
2009-01-15 14:27 <DIR> --d----- c:\windows\121DAE1DFC3E4304A0118A6B7C25DBE7.TMP
2009-01-15 14:25 64,000 a--sh--- c:\windows\Thumbs.db
2009-01-05 17:33 3,751,995 a------- c:\windows\system32\GPhotos.scr

==================== Find3M ====================

2008-12-25 18:50 38,344 a---h--- c:\windows\system32\mlfcache.dat
2008-12-15 11:06 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-13 01:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2007-08-29 14:32 92,064 ac------ c:\documents and settings\zachary sanford\mqdmmdm.sys
2007-08-29 14:32 79,328 ac------ c:\documents and settings\zachary sanford\mqdmserd.sys
2007-08-29 14:32 66,656 ac------ c:\documents and settings\zachary sanford\mqdmbus.sys
2007-08-29 14:32 25,600 ac------ c:\documents and settings\zachary sanford\usbsermptxp.sys
2007-08-29 14:32 22,768 ac------ c:\documents and settings\zachary sanford\usbsermpt.sys
2007-08-29 14:32 9,232 ac------ c:\documents and settings\zachary sanford\mqdmmdfl.sys
2007-08-29 14:32 6,208 ac------ c:\documents and settings\zachary sanford\mqdmcmnt.sys
2007-08-29 14:32 5,936 ac------ c:\documents and settings\zachary sanford\mqdmwhnt.sys
2007-08-29 14:32 4,048 ac------ c:\documents and settings\zachary sanford\mqdmcr.sys
2008-08-29 10:30 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082920080830\index.dat

============= FINISH: 15:18:03.12 ===============

Attached Files



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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 15 February 2009 - 01:30 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
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  • Gender:Female
  • Location:South Carolina, USA
  • Local time:10:33 PM

Posted 22 February 2009 - 09:16 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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