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XP Pro will not load while on network


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#1 tking1976

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Posted 03 February 2009 - 10:33 AM

I have a HP Laptop that will not load into windows, while it is connected to any network.

I have ran virus scans and Malwarebytes on it and they both found nothing, I have removed everything from the start up and it will not finish booting. It will sit at the loading personal settings, and once you unplug the network cable or turn off the wireless it will finishing load with no issues. I have updated the network drivers and it still has the problems.

If anyone has any suggestion that would be great.

Thank You for you time.
Tina

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#2 hamluis

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Posted 03 February 2009 - 12:23 PM

I would have to suspect that the drivers are corrupt...or the networking device is bad. It could be a Windows problem, but I would not suspect XP at this point.

I would uninstall all network devices in Device Manager, then reboot and reinstall same with fresh or new drivers (ensuring that they are the correct drivers for the device).

If no joy...I would try temporarily installing a second NIC, to see if a connection can be properly made. It would not matter whether this NIC is wired or wireless, although I think wired is easier/quicker.

Louis

I see that you have a laptop, forget the suggestion about the second NIC (made with desktops in mind).

Edited by hamluis, 03 February 2009 - 12:24 PM.





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