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Lavasoft Ad-aware Problem, need help please


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5 replies to this topic

#1 Artic

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Posted 03 February 2009 - 01:29 AM

Everytime I run Lavasoft Ad-Aware it keeps picking up the folling listed below. I have tried everything. I run Vista. I even took the check mark out of restore point and it still picks it up and I can't delete it or heal it. Please, can some body please help me. Many thanks & God Bless.
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C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP23\A0004211.exe Runtime packed fsg

C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP23\A0004222.exe Runtime packed fsg

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Up above is what ad-aware keeps picking up and I can't delete it or get rid of it. Please help.

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#2 frankp316

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Posted 03 February 2009 - 06:30 AM

My experience with Ad Aware is that it has always had trouble getting rid of really difficult malware. That's why I don't use it anymore. Why don't you try Super Anti Spyware and see how that works for you.




http://www.superantispyware.com/

#3 alumbagh

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Posted 03 February 2009 - 06:40 AM

The two items are in your system restore, and as long as they are in there no program such as Ad-Awarw or Superantispyware will clean them.

To get rid of them, disable your system restore then reboot........that will mean you lose all system restore restore points but these files will be gone also.

Then re-enable ssystem restorw.

#4 Artic

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Posted 03 February 2009 - 12:46 PM

alumbagh,
I have tried everything that you kind people have said and I still keep getting that same error. I was wondering, can I just add those 2 items to "Exceptions" or would that be doing wrong. I just don't know what to do know. Any and all help is greatly appreciated. God Bless.

#5 JamesFrance

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Posted 03 February 2009 - 02:17 PM

Try this:
Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.
This will remove all restore points except the new one you just created.
James

#6 Animal

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Posted 04 February 2009 - 03:59 PM

Marianna has answered you here.

PS - I am thinking of switching to Super Anti-Spyware & Spybot Search & Destroy. Any opinions?

mvps.org is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products)



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