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Virus ? My Explorer.exe keeps shutting down


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#1 avlsby

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Posted 02 February 2009 - 11:40 PM

Hi I have a computer and starting today it has an issue with explorer.exe.
I can't get my files and projects from my computer.
I have tried to fix the registry with eusing and I use Avira as my Antivirus software. I also run Spybot and it didn't detect a spyware so I think this might be virus. . . .
please help me I'm so desperate to get the thing right again.

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#2 garmanma

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Posted 03 February 2009 - 03:12 PM

Have you tried System Restore?
http://support.microsoft.com/kb/306084
Do you have an original Windows CD?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 avlsby

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Posted 04 February 2009 - 08:31 AM

Yes, I have just did that and it says nothing change in my computer and the issue is still there.
I just received a message that my drive C is running low . . . too (suddenly my free space in Drive C is only 165 MB!) oh my god what should I do
and yes I have original microsoft CD


tried to restore again and now my toolbar does not work, I can't access control panel or anything (hopefully I don't lose my internet connection too)
I have the log of HiJackThis and ComboFix if you want to

Edited by avlsby, 04 February 2009 - 09:52 AM.


#4 avlsby

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Posted 05 February 2009 - 07:51 AM

I just downloaded Malware Byte Anti Malware and run it, it removed my eMule, and I restarted my computer and the issue still exists

#5 garmanma

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Posted 05 February 2009 - 04:39 PM

Post the Mbam log please
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 avlsby

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Posted 05 February 2009 - 07:07 PM

Malwarebytes' Anti-Malware 1.33
Database version: 1730
Windows 5.1.2600 Service Pack 2

2/5/2009 8:45:50 PM
mbam-log-2009-02-05 (20-45-50).txt

Scan type: Full Scan (C:\|E:\|)
Objects scanned: 142322
Time elapsed: 1 hour(s), 2 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Chan\Desktop\eMule0.49b-Installer1.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
E:\Backup Laptop Sonny\eMule\Uninstall.exe (Trojan.Downloader) -> Quarantined and deleted successfully.


that is the full scan of my system . . .
after restarting my computer again I tried to scan again and 0 malware is found

#7 garmanma

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Posted 05 February 2009 - 08:18 PM

I'm not going to lecture, just remember any P2P like eMule is like putting a target on your back and handing someone the gun
Open My Computer and right-click on the C: drive and select Properties. What are the amounts of the Free and Used space?

--------------------------------------------

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#8 avlsby

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Posted 06 February 2009 - 02:24 PM

hi, I've got this MSIEXEC error when I tried to install the SAS . . .
do I really really need to reformat ?
I almost give up on my computer . . .

Edited by avlsby, 06 February 2009 - 02:29 PM.





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