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Constant pop ups, website redirection, can't install HJTHIS


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6 replies to this topic

#1 rajcic

rajcic

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Posted 02 February 2009 - 10:24 PM

Hi, I screwed up in my last post and posted in the wrong area. So here is my problem.
My dad was on the internet and something came up warning him that he had some crazy number of worms and he needed to download a fix....of course he clicked yes and now his computer is going crazy. Here are the problems:
Contstant IE windows opening on their own
Website redirection
Can't access windows update
Can't install HIJACKTHIS
Constant Freezing
Various .exe bad image warnings

Here is what I have done so far:
(I have to connect via remote assistance because he lives far away)
(He has windows XP and I have vista)
Installed windows defender and ran in. It keeps coming up with various problem files and I delete them and then it forces me to restart (which is a nightmare over remote assistance). But the same problem files keep comming up.
Installed AVG and ran it. It came up with problem files, I deleted them, still have same issues.
He has McAfee Security but it isn't helping

Here is the DDS file....thanks for the help...sorry I screwed up on my ealier post.



DDS (Ver_09-01-19.01) - NTFSx86
Run by Diane at 19:49:43.29 on Sat 01/31/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.471 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated)
AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall Plus *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\sessmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\GetPack\GetPack28.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
C:\Documents and Settings\Diane\Application Data\cogad\cogad.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\system32\RDSHOST.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Diane\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6061109
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.dell.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: McAfee AntiPhishing Filter: {41d68ed8-4cff-4115-88a6-6ebb8af19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\ljJDTLee.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: {f7fa7d3a-c2de-4ae7-992d-f0a83f57b219} - c:\windows\system32\awtSKEWQ.dll
TB: McAfee VirusScan: {ba52b914-b692-46c4-b683-905236f6f655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [GetModule34] c:\program files\getmodule\GetModule34.exe
uRun: [GetModule35] c:\program files\getmodule\GetModule35.exe
uRun: [GetPack28] "c:\program files\getpack\GetPack28.exe"
uRun: [cogad] "c:\documents and settings\diane\application data\cogad\cogad.exe" 61A847B5BBF72813338B2B27128065E9C084320161C4661227A755E9C2933154389A
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [VSOCheckTask] "c:\progra~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
mRun: [OASClnt] c:\program files\mcafee.com\vso\oasclnt.exe
mRun: [MCAgentExe] c:\progra~1\mcafee.com\agent\mcagent.exe
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\McUpdate.exe
mRun: [MSKDetectorExe] c:\progra~1\mcafee\spamki~1\MSKDetct.exe /startup
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [MSKAGENTEXE] c:\progra~1\mcafee\spamki~1\MskAgent.exe
mRun: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
mRun: [MPFExe] c:\progra~1\mcafee.com\person~1\MpfTray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\smalls\start menu\programs\imvu\Run IMVU.lnk
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - {7DD73374-7187-4103-8F29-622AA25E7C40} - c:\program files\mcafee\spamkiller\mcapfbho.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: ljJDTLee - ljJDTLee.dll
Notify: __c005EA3A - c:\windows\system32\__c005EA3A.dat
Notify: __c00ECAFF - c:\windows\system32\__c00ECAFF.dat
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\ljJDTLee.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\awtSKEWQ

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-31 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-31 27656]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-31 107272]
R3 NaiAvFilter1;NaiAvFilter1;c:\windows\system32\drivers\naiavf5x.sys [2006-11-9 114464]
R4 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-31 298264]
R4 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2006-11-9 126976]
R4 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R4 McShield;McAfee.com McShield;c:\progra~1\mcafee.com\vso\mcshield.exe [2006-11-9 221184]
R4 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2006-11-9 122368]
R4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S1 kirqpvtz;kirqpvtz;\??\c:\windows\system32\drivers\kirqpvtz.sys --> c:\windows\system32\drivers\kirqpvtz.sys [?]
S1 mzboznic;mzboznic;\??\c:\windows\system32\drivers\mzboznic.sys --> c:\windows\system32\drivers\mzboznic.sys [?]
S3 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2006-11-9 245760]

=============== Created Last 30 ================

2009-01-31 15:46 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-01-31 15:36 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-01-31 15:36 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-31 15:36 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-31 15:36 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-01-31 15:35 <DIR> --d----- c:\program files\AVG
2009-01-31 15:35 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-01-31 13:55 <DIR> --d----- c:\docume~1\diane\applic~1\cogad
2009-01-31 13:50 198,706 a------- c:\windows\system32\wpv121233435309.cpx
2009-01-31 13:50 24,576 a------- c:\windows\system32\digeste.dll
2009-01-31 13:38 1,529,267 ---sh--- c:\windows\system32\gfxalyxl.ini
2009-01-31 13:31 1,527,808 a------- c:\windows\system32\ovnowuif.tmp
2009-01-28 18:11 1,529,270 ---sh--- c:\windows\system32\ovnowuif.ini
2009-01-25 11:31 1,529,270 ---sh--- c:\windows\system32\fskottao.ini
2009-01-24 11:12 1,434,061 ---sh--- c:\windows\system32\xmdcyrvm.ini
2009-01-24 11:08 198,730 a------- c:\windows\system32\wpv901232809034.cpx
2009-01-24 11:07 48,128 a------- c:\windows\system32\efcYPhfd.dll
2009-01-23 21:19 247 a------- C:\xcrashdump.dat
2009-01-23 20:49 1,434,061 ---sh--- c:\windows\system32\ionhifds.ini
2009-01-23 20:46 406,621 a--sh--- c:\windows\system32\VCcKmnpo.ini2
2009-01-23 20:46 406,621 a--sh--- c:\windows\system32\VCcKmnpo.ini
2009-01-23 20:32 <DIR> --d----- c:\program files\GetPack
2009-01-23 20:32 1,434,061 ---sh--- c:\windows\system32\pdfyporc.ini
2009-01-23 11:36 1,434,061 ---sh--- c:\windows\system32\eonodosb.ini
2009-01-23 11:35 407,884 a--sh--- c:\windows\system32\vGhiRXyb.ini
2009-01-23 11:35 407,180 a--sh--- c:\windows\system32\vGhiRXyb.ini2
2009-01-22 19:24 1,434,061 ---sh--- c:\windows\system32\xqdygjxb.ini
2009-01-22 19:23 279,785 a--sh--- c:\windows\system32\QWEKStwa.ini2
2009-01-22 19:23 279,785 a--sh--- c:\windows\system32\QWEKStwa.ini
2009-01-22 19:18 <DIR> --d----- c:\docume~1\diane\applic~1\GetModule
2009-01-22 19:18 198,687 a------- c:\windows\system32\wpv481232248398.cpx
2009-01-19 08:57 208,744 a------- c:\windows\system32\muweb.dll
2009-01-19 08:57 268,648 a------- c:\windows\system32\mucltui.dll
2009-01-19 08:57 27,496 a------- c:\windows\system32\mucltui.dll.mui

==================== Find3M ====================

2009-01-31 14:14 205,074 -------- c:\windows\pchealth\helpctr\config\cache\Professional_32_1033.dat
2009-01-31 14:02 3,336 a------- c:\windows\pchealth\helpctr\config\incstore.bin
2008-12-12 09:27 3,067,392 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 03:57 333,184 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 03:57 333,184 -------- c:\windows\system32\dllcache\srv.sys
2006-12-14 18:39 774,144 a------- c:\program files\RngInterstitial.dll

============= FINISH: 19:50:16.73 ===============

Attached Files



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#2 miekiemoes

miekiemoes

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Posted 03 February 2009 - 03:18 AM

Hi,

Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.

But to be honest, this case looks like a game over situation. We can try to clean it, but if it's too much of a hassle, then I suggest a format and reinstall. Some systems can't be saved unfortunately, malware damaged already too much... and a format and reinstall is in such cases the fastest and especially the safest solution.

Anyway, let's see how it goes.... but you really need to think about this though, and consider a format and reinstall anyway.
If that was my computer, I wouldn't hesitate for a second what to do.

If you want to try to clean this up manually, try next.. but don't expect miracles. You may be lucky if the tools will run anyway..

* Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post the log from ComboFix in your next reply.

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix..This because Security Software may see some components ComboFix uses as suspicious and blocks the tool, or even deletes it. Please visit HERE if you don't know how.

Extra note: The combofix tutorial recommends to disable your Antivirus, in your case McAfee. For McAfee, I rather recommend to temporary uninstall it, because Mcafee causes a lot of problems with Combofix after reboot, this because McAfee enables again after reboot. So please temporary uninstall McAfee first, then reboot and then scan with Combofix.
And since you already have AVG8 installed here as well, there's no need to reinstall McAfee afterwards again as well, because more than 1 Antivirus installed is not recommended.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 rajcic

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Posted 03 February 2009 - 03:26 PM

Thanks for the input. I am kinda like you in the sense that I like a clean system. If I can't remove everything than I agree a reformat is the way to go. Thanks for looking into my log and the help. I will have to go down to my parents this weekend and reformat and reinstall windows. Thanks again.
JACK

#4 miekiemoes

miekiemoes

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Posted 03 February 2009 - 03:44 PM

You're welcome.
Just make sure this won't happen again, so Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.
Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.

Happy Surfing again!
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 rajcic

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Posted 11 February 2009 - 12:54 AM

So I finally got a hold of my parents computer. They have a bunch of documents they want to save and my little brother has a bunch of purchased itunes music. I have an external hard drive that I use to back up my own personal system. I was going to hook that up to their system and back up their documents on that and then transfer them back on to their system when I finish with the reformat and reinstall. Do I run a risk of infecting my backup hardrive? Or also infecting my own computer when I hook the external back up to my system? I am pretty sure it's okay but your post had me worried about some malware that isn't detected by some scanners. Thanks.

#6 miekiemoes

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Posted 11 February 2009 - 01:58 AM

Or also infecting my own computer when I hook the external back up to my system? I am pretty sure it's okay but your post had me worried about some malware that isn't detected by some scanners. Thanks.

As a matter of fact, it is a risk, since most malware spread via flashdrives / removable drives nowadays.

So, what I suggest is, first make sure that you have latest Windows updates installed.
Then, run the flashdisinfector on your healthy computer:

* Download Flash_Disinfector.exe from >here< and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • Your desktop and icons will disappear. This is normal.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well. This is a really important step.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive plugged in when you ran it. Don't delete this folder...it will help protect your drives from future infection.

Since your healthy computer isn't infected, the flashdisinfector tool will in your case disable autorun, disable autoplay and add the extra hidden autorun.inf folder on the backup hardrive (so that's why you have to insert the backup hardrive as well when you use flashdisinfector). I've blogged about this as well: http://miekiemoes.blogspot.com/2008/11/ple...torun-asap.html
So, *in case, if the infected computer indeed spreads via removable media and you insert the backup hardrive into the infected computer, then, a) the infected file can't spread since the backup hardrive already contains a autorun.inf folder, so the "infected autorun.inf" file won't be allowed to drop there.
:thumbup2: even in case, if the backup hardrive gets infected anyway, since you've used the flashdisinfecor previously on your clean computer, because of autorun/autoplay that is disabled, it won't automatically install on your computer. Also, your Antivirus should detect and delete it immediately as well :)
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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#7 miekiemoes

miekiemoes

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Posted 17 February 2009 - 09:52 AM

Since there is no feedback anymore, I assume this issue is resolved ... so, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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