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Internet Explorer not running correctly nor antivirus programs Detected 2 trojans I think I have more

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2 replies to this topic

#1 dthieren


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  • Local time:02:10 PM

Posted 02 February 2009 - 09:23 PM

Wierd things are happening to my computer and Ad-aware 08 detected two trojans but I think there may be more.

1) I continue to get a access violation prompt when opening internet explorer:
Access Violation at address 6CB616B7 in module AVGTOO~1.DLL'. Read of address 000000004.
Followed by:
A "Warning" box then prompted to select ok

2) Internet Explorer will not open an additional tab or window

3) AVG Anti-virus program not running properly. Update Manager continues to say "the update needs restart" and I continue to restart but it won't fix. Resident Shield is not active and will not activate.

4) Ad-aware 08 detected (2) win32.trojanpws.mapper

Any help would be greatly appreciated!

DDS (Ver_09-02-01.01) - NTFSx86
Run by Owner at 17:44:27.87 on Mon 02/02/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.223 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\WINNT\System32\svchost.exe -k imgsvc
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
uRun: [ctfmon.exe] c:\winnt\system32\ctfmon.exe
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1}
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://support.gateway.com/support/profiler/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab
DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - hxxp://mediaplayer.walmart.com/installer/install.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll

============= SERVICES / DRIVERS ===============

R0 fasttrak;fasttrak;c:\winnt\system32\drivers\Fasttrak.sys [1979-12-31 82304]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\winnt\system32\drivers\avgldx86.sys [2009-1-27 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\winnt\system32\drivers\avgmfx86.sys [2009-1-27 27656]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\winnt\system32\drivers\avgtdix.sys [2009-1-27 107272]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-27 875288]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-27 231704]
R2 KodakSvc;Kodak AiO Device Service;c:\program files\kodak\printer\center\KodakSvc.exe [2008-2-28 18944]
R2 LeapFrog Connect Device Service;LeapFrog Connect Device Service;c:\program files\leapfrog\leapfrog connect\CommandService.exe [2008-11-25 991232]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;c:\winnt\system32\drivers\NSDriver.sys [2008-4-29 15648]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]
S3 PCDRDRV;Pcdr Helper Driver;\??\c:\atf\qctest\pcdoc\pcdrdrv.sys --> c:\atf\qctest\pcdoc\PCDRDRV.sys [?]

=============== Created Last 30 ================

2009-02-02 16:00 <DIR> --d----- c:\program files\Trend Micro
2009-02-01 09:20 <DIR> --d----- c:\docume~1\owner\applic~1\aAvgApi
2009-01-31 10:39 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-01-27 13:10 10,520 a------- c:\winnt\system32\avgrsstx.dll
2009-01-27 13:10 107,272 a------- c:\winnt\system32\drivers\avgtdix.sys
2009-01-27 13:10 325,128 a------- c:\winnt\system32\drivers\avgldx86.sys
2009-01-27 13:09 <DIR> --d----- c:\winnt\system32\drivers\Avg
2009-01-27 13:09 <DIR> --d----- c:\docume~1\owner\applic~1\AVGTOOLBAR
2009-01-27 08:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avg8
2009-01-23 07:06 208,744 a------- c:\winnt\system32\muweb.dll
2009-01-22 18:35 459,264 -------- c:\winnt\system32\dllcache\msfeeds.dll
2009-01-22 18:35 267,776 -------- c:\winnt\system32\dllcache\iertutil.dll
2009-01-22 18:35 52,224 -------- c:\winnt\system32\dllcache\msfeedsbs.dll
2009-01-22 18:35 63,488 -------- c:\winnt\system32\dllcache\icardie.dll
2009-01-22 18:35 13,824 -------- c:\winnt\system32\dllcache\ieudinit.exe
2009-01-22 18:35 383,488 -------- c:\winnt\system32\dllcache\ieapfltr.dll
2009-01-22 18:35 2,455,488 -------- c:\winnt\system32\dllcache\ieapfltr.dat
2009-01-22 18:35 991,232 -------- c:\winnt\system32\dllcache\ieframe.dll.mui
2009-01-22 18:35 6,066,176 -------- c:\winnt\system32\dllcache\ieframe.dll
2009-01-22 17:11 <DIR> --d----- c:\program files\WildBlue
2009-01-22 16:12 <DIR> --d----- c:\program files\AVG
2009-01-22 15:20 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-01-22 15:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-20 19:41 <DIR> --d----- c:\documents and settings\owner\.assistant
2009-01-14 19:41 110 a------- c:\winnt\{CF055C57-A988-42E6-BDAF-E3D94C6973A8}_WiseFW.ini
2009-01-14 19:41 <DIR> --d----- c:\winnt\CF055C57A98842E6BDAFE3D94C6973A8.TMP

==================== Find3M ====================

2008-12-12 22:40 3,593,216 a------- c:\winnt\system32\dllcache\mshtml.dll
2008-12-11 02:57 333,952 a------- c:\winnt\system32\drivers\srv.sys
2008-12-11 02:57 333,952 -------- c:\winnt\system32\dllcache\srv.sys
2008-12-10 14:27 70,576 ac------ c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2008-07-21 14:03 4,148 a------- c:\docume~1\owner\applic~1\ViewerApp.dat
2004-12-28 08:43 606,463 -c-sh--- c:\winnt\inf\rcger.bak2
2004-12-28 08:43 606,463 -c-sh--- c:\winnt\inf\rcger.bak2
2005-05-31 18:18 631,162 ac-sh--- c:\winnt\java\classes\ksatelo.bak1
2005-05-31 18:17 631,162 ac-sh--- c:\winnt\java\classes\ksatelo.bak2
2004-10-19 13:41 324,390 -c-sh--- c:\winnt\microsoft.net\sanur.bak2
2008-07-24 13:50 32,768 a--sh--- c:\winnt\system32\config\systemprofile\local settings\history\history.ie5\mshist012008072420080725\index.dat
2004-11-07 13:22 605,307 ac-sh--- c:\winnt\web\printers\bknu.bak1
2004-11-07 13:23 605,307 -c-sh--- c:\winnt\web\printers\bknu.bak2

============= FINISH: 17:45:21.90 ===============

Attached Files

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#2 KoanYorel


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Posted 15 February 2009 - 12:12 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel


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Posted 19 February 2009 - 06:56 PM

This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

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