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Business computer infected with Trojan/CI.A, Trojan Downloader.MDW, and Generic Trojan


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2 replies to this topic

#1 EHItennisclub

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Posted 02 February 2009 - 05:22 PM

This is a business computer and it is very important that it runs properly, been having issues with it for a week now. I have tried running several anti-virus programs to no avail. Currently using Panda, but used some other free software like AVG etc.

Hoping you can help me, here is the hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:12:36 PM, on 2/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\TPSrv.exe
C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2009\WebProxy.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PsCtrls.exe
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PavFnSvr.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Common Files\Panda Security\PavShld\pavprsrv.exe
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PsImSvc.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PskSvc.exe
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\pavsrv51.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\AVENGINE.EXE
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\ApvxdWin.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\GetModule\GetModule35.exe
C:\Program Files\Citrix\ICA Client\pnagent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Panda Security\Panda Antivirus Pro 2009\IFACE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1060929
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.xpiron.com/schedule/ehitc
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1060929
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Antivirus Pro 2009\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Antivirus Pro 2009\Inicio.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [GetModule35] C:\Program Files\GetModule\GetModule35.exe
O4 - HKCU\..\Run: [cogad] "C:\Documents and Settings\Desk\Application Data\cogad\cogad.exe" 61A847B5BBF72813338B2B27128065E9C084320161C4661227A755E9C2933154389A
O4 - HKCU\..\Run: [Twain] C:\Documents and Settings\Desk\Application Data\Twain\Twain.exe
O4 - HKCU\..\Run: [SpeedRunner] C:\Documents and Settings\Desk\Application Data\SpeedRunner\SpeedRunner.exe
O4 - HKCU\..\Run: [SfKg6wIP] C:\Documents and Settings\Desk\Application Data\Microsoft\Windows\ynigfn.exe
O4 - HKCU\..\Run: [28761799928238382569624961992754] C:\Program Files\A360\av360.exe
O4 - Startup: Conexion Portal.lnk = C:\Program Files\Conexion\cnxPortal.exe
O4 - Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O20 - AppInit_DLLs: nrttkw.dll
O23 - Service: Broadcom ASF IP Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Panda Software Controller - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PsCtrls.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Security, S.L. - C:\Program Files\Common Files\Panda Security\PavShld\pavprsrv.exe
O23 - Service: Panda On-Access Anti-Malware Service (PAVSRV) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\pavsrv51.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Security S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PsImSvc.exe
O23 - Service: Panda PSK service (PskSvcRetail) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\PskSvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Antivirus Pro 2009\TPSrv.exe

--
End of file - 6942 bytes.

Thanks,

EHI Tennis Club

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#2 miekiemoes

miekiemoes

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Posted 03 February 2009 - 04:10 AM

Hi,

This is a business computer and it is very important that it runs properly

Not sure if you're aware how severly infected this computer is.
Since you are posting a log from a Company owned computer... There are a few things that need attention first before we proceed with this..

* You must inform your Supervisor immediately.

This because of:
  • Most company machines are connected into a network at some time or other, and your infection may compromise the security of that network.
  • If sensitive material is compromised by an infection, your company could be held liable.
* Your Company must give permission for us to give you assistance.

This because of:
  • We are not here to replace your company's IT Department. If there's an IT Department, then they are responsible to deal with this.
  • There may be sensitive material on your computer that your company would not want revealed in an open forum.
Also, since this is a computer used at work - the first thing I always advise is to back up important files you don't want to lose, this since malware causes a system unstable and it may happen that it suddenly won't boot anymore, because of the damage already present.

Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.
Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.
So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

But, ESPECIALLY since this is a business computer and it's so severly infected - the only responsible action is a format and reinstall. This because the malware you are currently dealing with (backdoors and rootkit included) already compromised and damaged your computer. It also collected important info such as passwords in a meanwhile as well. And if you want to clean this up manually, there's no guarantee that you can trust this computer again even though logs won't show anything anymore and scanners come up clean.
Plus, on top, malware damages a lot.
That's why most ITpeople who are taking care of businesscomputers, format and reinstall anyway, since that's actually the best and especially the safest solution.
Also, since this is a business computer, it's normal that backups are taken at least once a week - so I assume you have backups as well.

Anyway, let me know what you decide. If you want to deal with this manually; then I'll guide you (but don't expect miracles). :thumbup2:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

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Posted 11 February 2009 - 07:16 AM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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