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Internet Explorer script error

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#1 tr198


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  • Local time:05:52 PM

Posted 29 May 2005 - 09:02 AM

I am having problem when trying to instal Blueyonder's Instant Support Tool:sometimes it operates once or twice; more often it refuses to load.I get a message :Script error line 479 char 1 "parent,incidentMgt" is null or not an object.Is there anything a relative novice can do? Thanks to anyone who can help a Silver Surfer.

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