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Trend micro pc-cillin problem


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#1 Hardieman

Hardieman

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Posted 02 February 2009 - 11:27 AM

hi all
everytime i try to activate trend micro internet security suite on my laptop it wont let me, i keep getting this message:

"Unable to contact Trend Micro
Please reconnect this computer to the internet immediately to activate your software.

If you can successfully open websites and receive email but still received this warning, then scheduled server maintenance has prevented you from activating Trend Micro Internet Security.

Please wait for forty-five minutes before trying again."

i had norton installed when i bought the laptop but hated it so i uninstalled it, and installed trend micro.

i have also tried installing avg antivirus and running it at a different time to trend micro, but it gets the same sort of message when it tries to update.

any help would be much appreciated.

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#2 tork

tork

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Posted 02 February 2009 - 11:47 AM

Hardieman,

Did you use the Norton removal tool http://service1.symantec.com/Support/tsgen...005033108162039
Trend Micro secruity suite has an antivirus and by installing AVG this is introducing conflicts.




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