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w32.sality.AE infection..help


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#1 gemnard

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Posted 02 February 2009 - 08:56 AM

W32.sality.AE always keeps poppin every minute...
The auto protect scan of symantec detects it and it says..
Date Found:2/2/2009 Scan Type:Auto-Protect scan Set Action: Clean security risk Status: Cleaned Set Backup Action: Quarantine Current Location:C:\System Volume Information\_restore{0C11211A-F945-4122-90FD-90368787BA58}\RP32\ Action Taken:Cleaned Action Description: The file was repaired successfully.

Is it really cleaned.? or do i need to do something like deleting it.?
My connection turns on and off..is that related to the infection.?
help please..and do i need to also post HJTlog.?
thanx to anyone that will help me..

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#2 Budapest

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Posted 02 February 2009 - 11:17 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 gemnard

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Posted 05 February 2009 - 01:48 PM

doin it now..

#4 gemnard

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Posted 06 February 2009 - 04:11 PM

Malwarebytes' Anti-Malware 1.33
Database version: 1735
Windows 5.1.2600 Service Pack 2

2/7/2009 12:39:24 AM
mbam-log-2009-02-07 (00-39-23).txt

Scan type: Quick Scan
Objects scanned: 49864
Time elapsed: 9 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

above is the first log..it did'nt find any threat..but still w32.sality.aE still pops in symantec..and also after connecting my flash disk, folders in it turned into a .exe file and becomes hidden...so i made a full scan with MBAM...after an hour here is the other log

Malwarebytes' Anti-Malware 1.33
Database version: 1735
Windows 5.1.2600 Service Pack 2

2/7/2009 3:31:49 AM
mbam-log-2009-02-07 (03-31-49).txt

Scan type: Full Scan (C:\|E:\|F:\|)
Objects scanned: 99435
Time elapsed: 1 hour(s), 52 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\amvo.exe (Trojan.Agent) -> Quarantined and deleted successfully.

- symantec now is not detecting any w32.sality.AE but at the same time it wont open anymore..everytime i right clicked any file this comes out..

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#5 Budapest

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Posted 06 February 2009 - 04:20 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#6 gemnard

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Posted 10 February 2009 - 09:41 PM

i can't get to safe mode..i've tried the f8 method but it does not get to safe mode..
what should i do.?

#7 Budapest

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Posted 10 February 2009 - 09:59 PM

If you can't get to Safe Mode run the SUPERAntiSpyware scan in Normal Mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 gemnard

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Posted 11 February 2009 - 04:31 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/04/2001 at 05:27 PM

Application Version : 4.25.1012

Core Rules Database Version : 3746
Trace Rules Database Version: 1714

Scan type : Complete Scan
Total Scan Time : 01:52:36

Memory items scanned : 322
Memory threats detected : 0
Registry items scanned : 4413
Registry threats detected : 0
File items scanned : 53558
File threats detected : 0

Above is the log from super antispyware..looks like it does not encounter any threats..
does that mean its Ok now.?
but symantec does not open..ccleaner, spybot sd, spyware blaster does not open also..
what should i do next.?

#9 Budapest

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Posted 11 February 2009 - 04:00 PM

What happens when you try to open these applications? Do you get any error messages?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 extremeboy

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Posted 11 February 2009 - 05:31 PM

Hello.

Just want to add a bit of information. W32 Sality infects many executable files and other files such as .html files. From the screenshot you provided it seems that it may have infected one or more of your Symantec Anti-Virus's file(s) and therefore may need to be reinstalled. If other programs don't work they may also have been infected and require to be re-installed again.

You are actually fairly lucky that no system files were damaged from the looks of it. Run a F-secure scan as well in addition to answering Budapest's question.

Run F-Secure Online Scan

Please run F-Secure Online Scanner.
This scan is for Internet Explorer only.
  • It is suggested that you disable security programs and close any other windows during the scan. While your security is disabled, please refrain from surfing on other sites. Refer to this page if you are unsure how.
  • Go to F-Secure Online Scanner
  • Follow the instructions here for installation.
  • Accept the License Agreement.
  • Once the ActiveX installs, click Full System Scan
  • Once the download completes, the scan will begin automatically. The scan will take some time to finish, so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and copy the entire report in your next reply.
  • Be sure to re-enable any security programs.
With Regards,
Extremeboy
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#11 gemnard

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Posted 13 February 2009 - 09:25 AM

sorry for the late reply..
my connection is turning on and off..
don't know why..

all the other programs says reinstalling symantec except spywareblaster... it says error while unpacking program, code LP5 @ budapest..

so do you think i should re install every program that's not working before running F secure.? @extremeboy

#12 extremeboy

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Posted 13 February 2009 - 01:47 PM

Hello.

That error you get when opening a program is usually related to malware that is still on your computer or the package is corrupted.

I think it would be a good idea if you reinstall all the programs that no longer works properly.

Also, a short note about this infection you have, it's a very nasty infection and most experts suggest you reinstall and format at this point because your computer may be already compromised.

Some information on W32. Sality.

Don't listen to the "Risk Level 1: Very Low". It says that for almost all infections...

Also, I would like you to run a GMER scan.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.
  • Download gmer.zip and save to your desktop.
    Alternate Download Site 1
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click the >>>
  • Click on Settings, then check the first five settings:
    • System Protection and Tracing
    • Processes
    • Save created processes to the log
    • Drivers
    • Save loaded drivers to the log
  • You will be prompted to restart your computer. Please do so.
  • After the reboot, run Gmer again and click on the Rootkit tab.[list]
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for Show All.
  • Click on the Scan and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan. You will know that the scan is done when the Stop buttons turns back to Scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose New>Text document. Once the file is created, open it and right-click again and choose Paste. Save the file as gmer.txt and copy the information in your next reply.
If GMER doesn't work in Normal Mode try running it in Safe Mode

Important!:Please do not select the Show all checkbox during the scan..

With Regards,
Extremeboy
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