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Post Vundo Cleaning: Loss of Functionality


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10 replies to this topic

#1 janeybean

janeybean

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Posted 01 February 2009 - 05:35 PM

After cleaning the bad Vundo business from my PC, I seem to have lost some functionality, including:
1. Cannot access User Accounts screen. It just comes up blank.
2. Cannot open Help & Support section from START
3. Cannot open Restore
4. Certain pictures do not display in IE7.
5. I had to post this using Firefox as I did not see the Attachment button in IE7 to attach my Attach log.

Here is the DDS log:


DDS (Ver_09-02-01.01) - NTFSx86
Run by Laura at 17:23:31.40 on Sun 02/01/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: SFCDisable=4 (0x4)
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {377c180e-6f0e-4d4c-980f-f45bd3d40cf4} - c:\progra~1\mcafee\msk\mcapbho.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [EPSON Stylus Photo R300 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [BarbieGirlsTray] c:\program files\mattel\barbie girls\Mattel.BarbieGirls.Tray.exe
mRun: [<NO NAME>]
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
dRunOnce: [RunNarrator] Narrator.exe
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\drivers\Paltalk.exe
IE: {6224f700-cba3-4071-b251-47cb894244cd} - c:\drivers\sony\icq\ICQ.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} - hxxp://www.shockwave.com/content/burgershop/sis/GoBitGamesPlayer_v5.cab
DPF: {BAC761D3-DFFD-4DB4-A01D-173346E090A7} - hxxp://www.shockwave.com/content/zenerchi/sis/ZenerchiWeb.1.0.0.10.cab
DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} - hxxp://mail.lycos.com/hanmail-ax/AttachMail.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45}
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\laura\applic~1\mozilla\firefox\profiles\mdny00x2.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-01-31 08:39 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-31 00:22 <DIR> --d----- c:\docume~1\laura\applic~1\Malwarebytes
2009-01-31 00:22 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-31 00:22 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-31 00:22 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-31 00:22 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-29 22:02 1,483,949 ---sh--- c:\windows\system32\oikpufjo.ini

==================== Find3M ====================

2008-12-13 01:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-11-15 09:00 33,450,328 a------- C:\InstallDinerDashFloThroughTime.exe
2008-11-13 21:14 28,868,320 a------- C:\FileFormatConverters.exe
2008-10-26 18:48 61,224 a------- c:\documents and settings\laura\GoToAssistDownloadHelper.exe
2005-07-21 19:25 461 a------- c:\program files\INSTALL.LOG
2008-09-21 02:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092120080922\index.dat

============= FINISH: 17:24:14.48 ===============


Thanks for your help.

Attached Files



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#2 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
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  • Gender:Male
  • Location:Redmond, Washington
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Posted 08 February 2009 - 03:14 PM

Hello, janeybean
:thumbup2: to BleepingComputer.com

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:
  • In the meantime, please refrain from making any changes to your computer.
  • Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Finally, please reply using the Posted Image button in the lower left hand corner of your screen.
We Need to Run ComboFix

Note to readers of this post other than the starter of this thread:
ComboFix is a VERY POWERFUL tool which should NOT BE USED without guidance of an expert.

If this tool helped you, please consider a donation to it's author: Posted Image

How to run ComboFix:
  • Please download ComboFix from one of the following mirrors, and save it to your desktop.
  • Disable any running Anti-Virus or Anti-Malware programs. This includes Firewalls, Anti-Virus, Spyware Scanners, etc. Any or all of them may interfere with the running of ComboFix.
  • Double click Posted Image on your desktop.
  • Read and accept (Press Yes) to the disclaimer.
  • For Windows XP Systems: Install the Recovery Console:
    • If you are using Windows XP and do not already have the Recovery Console installed, please ensure your internet connection is active (if possible), and press Yes. If for some reason your internet is not working, please press No. If you are not using Windows XP, you will not be prompted.
    • When prompted to accept the EULA, press OK.
    • Accept Microsoft's EULA (Press Yes).
    • When you are told that the RC is installed correctly, please press YES to continue scanning for malware.
  • ComboFix will run. Simply wait for it to finish.
  • When it finishes, ComboFix will produce a log. Please post that log in your next reply here :step4:
NOTE: If ComboFix will not run, please rename it to GlobRemover.exe and try again!

In your next reply, please include the following:
  • ComboFix.txt

BillyIII
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#3 janeybean

janeybean
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
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  • Gender:Female
  • Location:MD
  • Local time:02:47 PM

Posted 08 February 2009 - 09:29 PM

Hi Billy, Thanks for your help.

First, I disabled my Norton virus scan but I wasn't able to get into McAfee to turn anything else off (firewall, etc.) I had some Popups about the Combofix installing but I just renamed it as you indicated and it allowed it to install. McAfee, like Restore, and User Accounts, just opens into a window of nothingness.

Here is my log:

ComboFix 09-02-08.01 - Laura 2009-02-08 21:06:14.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.209 [GMT -5:00]
Running from: c:\documents and settings\Laura\Desktop\globremover.exe.exe
* Created a new restore point
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\INSTALL.LOG
c:\temp\tpBe12
c:\windows\system32\bszip.dll
c:\windows\system32\ineWc01
c:\windows\system32\oikpufjo.ini
c:\windows\system32\rqtss.ini
c:\windows\Tasks\acodygnf.job
c:\windows\Tasks\ytpogarn.job

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_DOMAINSERVICE


((((((((((((((((((((((((( Files Created from 2009-01-09 to 2009-02-09 )))))))))))))))))))))))))))))))
.

2009-02-08 20:59 . 2009-02-08 21:02 <DIR> d-------- C:\ComboFix
2009-01-31 08:39 . 2009-01-31 08:39 410,984 --a------ c:\windows\system32\deploytk.dll
2009-01-31 00:22 . 2009-01-31 00:22 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-31 00:22 . 2009-01-31 00:22 <DIR> d-------- c:\documents and settings\Laura\Application Data\Malwarebytes
2009-01-31 00:22 . 2009-01-31 00:22 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-31 00:22 . 2009-01-14 16:11 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-31 00:22 . 2009-01-14 16:11 15,504 --a------ c:\windows\system32\drivers\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-09 02:11 --------- d-----w c:\program files\Symantec AntiVirus
2009-01-31 13:39 --------- d-----w c:\program files\Java
2009-01-31 13:18 --------- d-----w c:\program files\Google
2009-01-31 04:06 --------- d-----w c:\program files\SUPERAntiSpyware
2009-01-31 03:30 --------- d-----w c:\program files\SlySoft
2008-12-14 21:17 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-11-15 14:00 33,450,328 ----a-w C:\InstallDinerDashFloThroughTime.exe
2008-11-14 02:14 28,868,320 ----a-w C:\FileFormatConverters.exe
2008-10-26 23:48 61,224 ----a-w c:\documents and settings\Laura\GoToAssistDownloadHelper.exe
2008-09-21 07:07 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008092120080922\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-31 136600]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-04-25 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"CTSysVol"="c:\program files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"CTDVDDET"="c:\program files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" [2003-06-18 45056]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 53248]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-07-07 98304]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"EPSON Stylus Photo R300 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE" [2003-06-04 99840]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-08-04 582992]
"BarbieGirlsTray"="c:\program files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe" [2007-03-14 24576]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-06-01 185896]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-12-10 67184]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2004-12-30 120640]
"CTHelper"="CTHELPER.EXE" [2004-03-11 c:\windows\system32\CTHELPER.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Forget Me Not.lnk - c:\program files\Broderbund\AG CreataCard\AGRemind.exe [2006-04-08 323584]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-07-22 151552]
Kodak software updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 16423]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-09-23 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-01-30 23:06 356352 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-10-26 18:48 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\drivers\\sony\\ICQ\\Icq.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\SmartFTP Client 2.0\\SmartFTP.exe"=
"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone V3\\RosettaStoneVersion3.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone V3\\support\\bin\\win\\RosettaStoneLtdServices.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"<NO NAME>"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2006-10-10 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2007-02-27 55024]
S3 BEFCMV3XP;Linksys BEFCMU10 EtherFast Cable Modem;c:\windows\system32\drivers\BEFCM3XP.sys [2005-07-11 14336]
S3 PD1030VID;Creative WebCam Pro;c:\windows\system32\drivers\p1030vid.sys [2006-01-27 167673]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2006-02-16 4096]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2004-12-30 153416]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8007f309-4189-11dd-adff-00123f6ee97d}]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL http://www.mgae.com/keylauncher/?code=3654331728050232
.
Contents of the 'Scheduled Tasks' folder

2009-01-15 c:\windows\Tasks\McDefragTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]

2009-02-01 c:\windows\Tasks\McQcTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} - hxxp://www.shockwave.com/content/burgershop/sis/GoBitGamesPlayer_v5.cab
FF - ProfilePath - c:\documents and settings\Laura\Application Data\Mozilla\Firefox\Profiles\mdny00x2.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-08 21:12:44
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(776)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\ati2evxx.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\windows\system32\CTSVCCDA.EXE
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\program files\Common Files\McAfee\MNA\McNASvc.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\program files\McAfee\MPF\MpfSrv.exe
c:\program files\McAfee\MSK\msksrver.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\progra~1\McAfee.com\Agent\mcagent.exe
c:\progra~1\McAfee\MSC\mcshell.exe
c:\program files\Dell Support Center\gs_agent\dsc.exe
c:\progra~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\progra~1\McAfee\MSC\mcuimgr.exe
.
**************************************************************************
.
Completion time: 2009-02-08 21:15:05 - machine was rebooted
ComboFix-quarantined-files.txt 2009-02-09 02:15:00

Pre-Run: 101,730,017,280 bytes free
Post-Run: 101,615,013,888 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

192 --- E O F --- 2009-01-15 08:02:36

#4 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:11:47 AM

Posted 08 February 2009 - 10:15 PM

Hello, janeybean
I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
I recomend you remove either Norton or McAfee.

Unless otherwise listed below, you can remove these AV programs from Add/Remove Programs.

Instructions for removing Norton can be found here: Symantec's Norton Removal Tool websiteInstructions for removing McAfee can be found here: [url="http://"http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033"]McAfee Consumer Product Removal Tool[/url]

We need to re-run ComboFix with some additonal directives.
  • Please disable any running anti-virus programs.

    If you are unsure how to do this, see this topic: http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Open notepad and copy/paste the text in the quotebox below into it:
    file::
    C:\InstallDinerDashFloThroughTime.exe
    C:\FileFormatConverters.exe
    registry::
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8007f309-4189-11dd-adff-00123f6ee97d}]
    [-HKEY_CLASSES_ROOT\CLSID\{8007f309-4189-11dd-adff-00123f6ee97d}]
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "<NO NAME>"=-
  • Save this as CFScript.txt, in the same location as ComboFix.exe
  • Posted Image
    Refering to the picture above, drag CFScript into ComboFix.exe
  • When finished, it shall produce a log for you at "C:\ComboFix.txt". Please copy and paste that report here.
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

I would like us to use ESET (NOD32)'s Online Scanner
  • Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start
  • Should you face a Security Warning that asks if you want to install and run a file called "OnlineScanner.cab", click Yes
  • Click Start
    • Note: (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, tick: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan
  • The Onlinescan will now start and scan your pc (this could take a while)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window
  • Click Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt
  • The Scanresults will now open in Notepad
  • Click into the text area, right-click and chose "select all" (or use +A)
  • Right-click again and chose "Copy" (or +C)
  • Close/Exit Notepad
  • Navigate to this thread and post your log along with anything else requested from us, by right-clicking and "paste" (or ctrl+v) in the text area of the reply post you just created.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

We need to run a Scan with DDS
  • Please download DDS, and save it to your desktop, from one of the following mirrors:
  • Disable any type of "Script Blockers" or "Script Protection" installed on your system.
  • Double click Posted Image on your desktop.
  • If prompted by any script blocking tools, please allow any actions taken by DDS.
  • Two reports will open. Please reply with the generated reports:
    • DDS.txt <-- Copy and paste into your next post
    • Attach.txt <-- Attach to your next post
We need to scan for Rootkits with GMER
  • Please download GMER from one of the following mirrors:
  • Close any and all open programs, as this process may crash your computer.
  • Unzip the downloaded file to your desktop.
  • Double click Posted Image on your desktop.
  • Allow the gmer.sys driver to load if asked.
  • You may see this window. If you do, click No.
    Posted Image
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.
In your next reply, please include the following:
  • ComboFix.txt
  • ESET OnlineScan's Log
  • DDS.txt
  • Attach.txt
  • GMER's Log

BillyIII
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#5 janeybean

janeybean
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:MD
  • Local time:02:47 PM

Posted 09 February 2009 - 01:04 AM

Requested Logs:

Combo Fix
ComboFix 09-02-08.01 - Laura 2009-02-08 23:46:58.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.592 [GMT -5:00]
Running from: c:\documents and settings\Laura\Desktop\combofix.exe.exe
Command switches used :: c:\documents and settings\Laura\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\FileFormatConverters.exe
C:\InstallDinerDashFloThroughTime.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\FileFormatConverters.exe
C:\InstallDinerDashFloThroughTime.exe

.
((((((((((((((((((((((((( Files Created from 2009-01-09 to 2009-02-09 )))))))))))))))))))))))))))))))
.

2009-02-08 23:29 . 2009-02-08 23:29 <DIR> d-------- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-02-08 20:59 . 2009-02-08 21:02 <DIR> d-------- C:\ComboFix
2009-01-31 08:39 . 2009-01-31 08:39 410,984 --a------ c:\windows\system32\deploytk.dll
2009-01-31 00:22 . 2009-01-31 00:22 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-31 00:22 . 2009-01-31 00:22 <DIR> d-------- c:\documents and settings\Laura\Application Data\Malwarebytes
2009-01-31 00:22 . 2009-01-31 00:22 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-31 00:22 . 2009-01-14 16:11 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-31 00:22 . 2009-01-14 16:11 15,504 --a------ c:\windows\system32\drivers\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-09 04:43 --------- d-----w c:\program files\Common Files\Wise Installation Wizard
2009-01-31 13:39 --------- d-----w c:\program files\Java
2009-01-31 13:18 --------- d-----w c:\program files\Google
2009-01-31 04:06 --------- d-----w c:\program files\SUPERAntiSpyware
2009-01-31 03:30 --------- d-----w c:\program files\SlySoft
2008-12-14 21:17 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2008-12-13 06:40 3,593,216 ------w c:\windows\system32\dllcache\mshtml.dll
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-12-11 10:57 333,952 ------w c:\windows\system32\dllcache\srv.sys
2008-10-26 23:48 61,224 ----a-w c:\documents and settings\Laura\GoToAssistDownloadHelper.exe
2008-09-21 07:07 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008092120080922\index.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-02-08_21.13.57.96 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-02-08 23:40:44 32,768 ----a-w c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2009-02-09 03:59:55 32,768 ----a-w c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2009-02-08 23:40:44 32,768 ----a-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-02-09 03:59:55 32,768 ----a-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-02-09 04:36:44 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_730.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-31 136600]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-04-25 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"CTSysVol"="c:\program files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"CTDVDDET"="c:\program files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" [2003-06-18 45056]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 53248]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-07-07 98304]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"EPSON Stylus Photo R300 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE" [2003-06-04 99840]
"BarbieGirlsTray"="c:\program files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe" [2007-03-14 24576]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-06-01 185896]
"CTHelper"="CTHELPER.EXE" [2004-03-11 c:\windows\system32\CTHELPER.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Forget Me Not.lnk - c:\program files\Broderbund\AG CreataCard\AGRemind.exe [2006-04-08 323584]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-07-22 151552]
Kodak software updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 16423]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-09-23 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-01-30 23:06 356352 c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-10-26 18:48 10536 c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\drivers\\sony\\ICQ\\Icq.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\SmartFTP Client 2.0\\SmartFTP.exe"=
"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone V3\\RosettaStoneVersion3.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone V3\\support\\bin\\win\\RosettaStoneLtdServices.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"<NO NAME>"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2006-10-10 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2007-02-27 55024]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2006-02-16 4096]
S3 BEFCMV3XP;Linksys BEFCMU10 EtherFast Cable Modem;c:\windows\system32\drivers\BEFCM3XP.sys [2005-07-11 14336]
S3 PD1030VID;Creative WebCam Pro;c:\windows\system32\drivers\p1030vid.sys [2006-01-27 167673]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.cnn.com/
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} - hxxp://www.shockwave.com/content/burgershop/sis/GoBitGamesPlayer_v5.cab
FF - ProfilePath - c:\documents and settings\Laura\Application Data\Mozilla\Firefox\Profiles\mdny00x2.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-08 23:48:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(740)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
.
Completion time: 2009-02-08 23:50:26
ComboFix-quarantined-files.txt 2009-02-09 04:50:24
ComboFix2.txt 2009-02-09 02:15:07

Pre-Run: 102,139,326,464 bytes free
Post-Run: 102,062,731,264 bytes free

144 --- E O F --- 2009-01-15 08:02:36


ESET:
# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3837 (20090208)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=8335c7c4832af64ab76e52127c74b3ba
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-02-09 05:48:07
# local_time=2009-02-09 12:48:07 (-0500, Eastern Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=514831
# found=1
# scan_time=3047
C:\Documents and Settings\All Users\Application Data\Rosetta Stone\Content\data\c1\e\c1ec7b5667f02421f7ac037a9247a19ed4959bcf SWF/Exploit.CVE-2007-0071 trojan (unable to clean - deleted) 00000000000000000000000000000000


DDS:


DDS (Ver_09-02-01.01) - NTFSx86
Run by Laura at 0:49:59.62 on Mon 02/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.518 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\Program Files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Laura\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.cnn.com/
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [EPSON Stylus Photo R300 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
mRun: [BarbieGirlsTray] c:\program files\mattel\barbie girls\Mattel.BarbieGirls.Tray.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\forget~1.lnk - c:\program files\broderbund\ag creatacard\AGRemind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {6224f700-cba3-4071-b251-47cb894244cd} - c:\drivers\sony\icq\ICQ.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} - hxxp://www.shockwave.com/content/burgershop/sis/GoBitGamesPlayer_v5.cab
DPF: {BAC761D3-DFFD-4DB4-A01D-173346E090A7} - hxxp://www.shockwave.com/content/zenerchi/sis/ZenerchiWeb.1.0.0.10.cab
DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} - hxxp://mail.lycos.com/hanmail-ax/AttachMail.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\laura\applic~1\mozilla\firefox\profiles\mdny00x2.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2006-10-10 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 55024]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]
S3 BEFCMV3XP;Linksys BEFCMU10 EtherFast Cable Modem;c:\windows\system32\drivers\BEFCM3XP.sys [2005-7-11 14336]
S3 PD1030VID;Creative WebCam Pro;c:\windows\system32\drivers\p1030vid.sys [2006-1-27 167673]

=============== Created Last 30 ================

2009-02-08 23:53 <DIR> --d----- c:\program files\EsetOnlineScanner
2009-02-08 23:46 <DIR> --d----- C:\combofix.exe
2009-02-08 23:29 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-02-08 21:04 <DIR> a-dshr-- C:\cmdcons
2009-02-08 21:02 161,792 a------- c:\windows\SWREG.exe
2009-02-08 21:02 98,816 a------- c:\windows\sed.exe
2009-02-08 20:59 <DIR> --d----- C:\ComboFix
2009-01-31 08:39 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-31 00:22 <DIR> --d----- c:\docume~1\laura\applic~1\Malwarebytes
2009-01-31 00:22 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-31 00:22 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-31 00:22 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-31 00:22 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2008-12-13 01:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-10-26 18:48 61,224 a------- c:\documents and settings\laura\GoToAssistDownloadHelper.exe
2008-09-21 02:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092120080922\index.dat

============= FINISH: 0:50:14.92 ===============



GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2009-02-09 01:02:34
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.14 ----

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xEB38CF20]

---- Kernel code sections - GMER 1.0.14 ----

? C:\WINDOWS\system32\Drivers\PROCEXP90.SYS The system cannot find the file specified. !
? C:\combofix.exe\catchme.sys The system cannot find the file specified. !

---- Devices - GMER 1.0.14 ----

Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- EOF - GMER 1.0.14 ----

Thanks again!

Attached Files



#6 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
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  • Gender:Male
  • Location:Redmond, Washington
  • Local time:11:47 AM

Posted 10 February 2009 - 06:12 PM

Hello, janeybean
Sorry about the delay... had problems with the internet last night :thumbup2:

You appear to have missed several of the outdated copies of Java. Please uninstall them as follows and post a fresh DDS log.

We need to uninstall one or more programs
Please click on Start > Control Panel > Add/Remove Programs and uninstall the following programs(if present):
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 4
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1


BillyIII
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#7 janeybean

janeybean
  • Topic Starter

  • Members
  • 34 posts
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  • Gender:Female
  • Location:MD
  • Local time:02:47 PM

Posted 10 February 2009 - 06:50 PM

Hi,
No problem on the delay. I removed the outdated Java updates as indicated. Here is my DDS log. You didn't say to attach the attach.log but I'm attaching just in case.
Thanks again.



DDS (Ver_09-02-01.01) - NTFSx86
Run by Laura at 18:48:01.96 on Tue 02/10/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.639 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE
C:\Program Files\Mattel\Barbie Girls\Mattel.BarbieGirls.Tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Laura\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.cnn.com/
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [EPSON Stylus Photo R300 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
mRun: [BarbieGirlsTray] c:\program files\mattel\barbie girls\Mattel.BarbieGirls.Tray.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\forget~1.lnk - c:\program files\broderbund\ag creatacard\AGRemind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: {6224f700-cba3-4071-b251-47cb894244cd} - c:\drivers\sony\icq\ICQ.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_11.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} - hxxp://www.shockwave.com/content/burgershop/sis/GoBitGamesPlayer_v5.cab
DPF: {BAC761D3-DFFD-4DB4-A01D-173346E090A7} - hxxp://www.shockwave.com/content/zenerchi/sis/ZenerchiWeb.1.0.0.10.cab
DPF: {C946EF6D-296D-4907-A6E1-ED0E8E5AF024} - hxxp://mail.lycos.com/hanmail-ax/AttachMail.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\laura\applic~1\mozilla\firefox\profiles\mdny00x2.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.cnn.com/
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2006-10-10 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 55024]
S3 BEFCMV3XP;Linksys BEFCMU10 EtherFast Cable Modem;c:\windows\system32\drivers\BEFCM3XP.sys [2005-7-11 14336]
S3 PD1030VID;Creative WebCam Pro;c:\windows\system32\drivers\p1030vid.sys [2006-1-27 167673]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]

=============== Created Last 30 ================

2009-02-09 00:53 250 a------- c:\windows\gmer.ini
2009-02-08 23:53 <DIR> --d----- c:\program files\EsetOnlineScanner
2009-02-08 23:46 <DIR> --d----- C:\combofix.exe
2009-02-08 23:29 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-02-08 21:04 <DIR> a-dshr-- C:\cmdcons
2009-02-08 21:02 161,792 a------- c:\windows\SWREG.exe
2009-02-08 21:02 98,816 a------- c:\windows\sed.exe
2009-02-08 20:59 <DIR> --d----- C:\ComboFix
2009-01-31 08:39 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-31 00:22 <DIR> --d----- c:\docume~1\laura\applic~1\Malwarebytes
2009-01-31 00:22 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-31 00:22 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-31 00:22 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-31 00:22 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2008-12-13 01:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-10-26 18:48 61,224 a------- c:\documents and settings\laura\GoToAssistDownloadHelper.exe
2008-09-21 02:07 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092120080922\index.dat

============= FINISH: 18:48:22.46 ===============

Attached Files



#8 Billy O'Neal

Billy O'Neal

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Posted 10 February 2009 - 07:50 PM

Hello, janeybean
Congratulations! You now appear clean! :thumbup2:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware
We Need to Remove ComboFix
  • Please go to Start -> Run
  • Enter "ComboFix /u" (without quotes). Note the space betwen "ComboFix" and "/u", it needs to be there.
    Posted Image
  • Press OK (Or hit enter).
  • Allow ComboFix to remove itself.
We Need to Clean Up Our Mess
  • Please download OTCleanIt from one of the following mirrors and save it to your desktop:
  • Double click the Posted Image icon.
  • Push the large "Cleanup" button.
  • Allow your system to reboot.
Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :).
BillyIII
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#9 janeybean

janeybean
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Posted 10 February 2009 - 10:04 PM

Billy,

Thanks again for all your help. I have full functionality of my PC now. I've changed the admin password and given my daughter only limited access so that she can't download anything to infect us!

All the best, JB

#10 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


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Posted 10 February 2009 - 10:40 PM

Hello, janeybean

One more thing I forgot to mention earlier. I'm sorry, entirely my fault for missing this:

Download and install an antivirus program, and make sure that you keep it updated
New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software
Two good antivirus programs free for non-commercial home use are Avast! and Antivir
Two good paid for antivirus programs are NOD32 and Bitdefender
Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection level. It may also impair the performance of your PC.

Glad to hear things are working for you!

BillyIII
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#11 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


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Posted 13 February 2009 - 05:42 PM

Hello, janeybean
Since this issue appears resolved, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.

BillyIII
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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