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Stubborn Google Search Redirect Problem


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2 replies to this topic

#1 Geoff_B_58

Geoff_B_58

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Posted 01 February 2009 - 04:11 PM

I have read a few forums and tried several tools (Anti-Malware, SDFix, and others) without success. I ran the DDS tool as recommended here and produced the following logs; DDS pasted below, and Attach is, who would've guessed, attached. Here is the DDS.txt file:


DDS (Ver_09-02-01.01) - NTFSx86
Run by Owner at 12:59:12.96 on Sun 02/01/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.107 [GMT -8:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\WINDOWS\System32\hphmon04.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\vVX3000.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\DOWNLO~1\WebEx\319\raagtx.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://srch-us8.hpwis.com/
uDefault_Page_URL =
uDefault_Search_URL =
uSearch Bar = hxxp://srch-us8.hpwis.com/
mSearch Bar = hxxp://srch-us8.hpwis.com/
uInternet Settings,ProxyOverride = 127.0.0.1;localhost;*.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: hp toolkit: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\hp\explorebar\HPTOOLKT.DLL
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - No File
EB: hp toolkit: {8f4902b6-6c04-4ade-8052-aa58578a21bd} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [CamMonitor] c:\program files\hewlett-packard\digital imaging\unload\hpqcmon.exe
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [StorageGuard] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb07.exe
mRun: [HPHmon04] c:\windows\system32\hphmon04.exe
mRun: [HPHUPD04] "c:\program files\hp photosmart 11\hphinstall\unipatch\hphupd04.exe"
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [cafwc] c:\program files\ca\ca internet security suite\ca personal firewall\cafw.exe -cl
mRun: [NWEReboot]
mRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\spamsu~1.lnk - c:\program files\intermute\spamsubtract\SpamSubtract.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\access~1.lnk - c:\windows\downlo~1\webex\319\raagtx.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: eprize.net\disney
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: microsoft.com\office
Trusted Zone: msn.com\my
Trusted Zone: safelnk.net\www
Trusted Zone: time.gov\www
Trusted Zone: turbotax.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1139813895640
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-1-31 201320]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-1-31 203280]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-1-31 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-1-31 144704]
R3 HCWBT8XX;Hauppauge WinTV 848/9 WDM Video Driver;c:\windows\system32\drivers\HCWBT8xx.sys [2006-2-11 465988]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-1-31 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-1-31 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-1-31 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-1-31 40488]
S2 mrtRate;mrtRate; [x]
S3 asbp2poa;asbp2poa;\??\c:\docume~1\owner\locals~1\temp\asbp2poa.sys --> c:\docume~1\owner\locals~1\temp\asbp2poa.sys [?]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-1-31 33832]
S3 PCDRDRV;Pcdr Helper Driver;\??\c:\progra~1\pc-doc~1\diagno~1\pcdrdrv.sys --> c:\progra~1\pc-doc~1\diagno~1\PCDRDRV.sys [?]

=============== Created Last 30 ================

2009-02-01 11:50 <DIR> --d----- C:\fixwareout
2009-01-31 23:14 8,049 a------- c:\windows\system32\Config.MPF
2009-01-31 23:12 143,360 a------- c:\windows\system32\dunzip32.dll
2009-01-31 23:08 33,832 a------- c:\windows\system32\drivers\mferkdk.sys
2009-01-31 23:08 40,488 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-01-31 23:08 201,320 a------- c:\windows\system32\drivers\mfehidk.sys
2009-01-31 23:08 79,304 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-01-31 23:08 35,240 a------- c:\windows\system32\drivers\mfebopk.sys
2009-01-31 23:08 113,952 a------- c:\windows\system32\drivers\Mpfp.sys
2009-01-31 23:07 <DIR> --d----- c:\program files\McAfee.com
2009-01-31 23:07 <DIR> --d----- c:\program files\common files\McAfee
2009-01-31 23:06 <DIR> --d----- c:\program files\McAfee
2009-01-31 22:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Citrix
2009-01-31 22:26 <DIR> --d----- c:\docume~1\owner\applic~1\McAfee
2009-01-31 20:46 4,514 a------- c:\windows\system32\tmp.reg
2009-01-31 10:47 578,560 ac------ c:\windows\system32\dllcache\user32.dll
2009-01-31 10:41 <DIR> --d----- c:\windows\ERUNT
2009-01-31 10:39 <DIR> --d----- C:\SDFix
2009-01-22 22:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-01-22 22:23 <DIR> --d----- c:\program files\Bonjour
2009-01-20 21:10 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-01-20 21:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-17 19:03 <DIR> --d----- c:\windows\system32\Adobe
2009-01-10 22:36 <DIR> --d----- c:\windows\nview
2009-01-05 16:18 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2009-01-05 16:18 57,344 a------- c:\windows\system32\QuickTime.qts

==================== Find3M ====================

2009-01-31 22:43 61,224 a------- c:\windows\java\GoToAssistDownloadHelper.exe
2009-01-19 17:08 43,520 a------- c:\windows\system32\CmdLineExt03.dll
2008-12-11 02:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-03-14 09:01 28,672 a------- c:\documents and settings\owner\atwbxdet.dll
2007-04-08 13:48 800,272 a------- c:\documents and settings\owner\ppctl.dll
2006-10-01 15:14 164 a---h--- c:\documents and settings\all users\hpothb07.dat
2006-07-15 09:14 85,952 a------- c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2003-12-19 23:58 0 a---h--- c:\documents and settings\owner\hpothb07.dat
2003-09-01 23:18 0 ac-sh--- c:\windows\sminst\HPCD.sys
2008-08-27 22:37 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082720080828\index.dat
2008-07-07 10:13 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2008-07-07 10:13 16,384 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2008-07-07 10:13 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 13:00:38.50 ===============

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#2 KoanYorel

KoanYorel

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Posted 14 February 2009 - 03:49 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 19 February 2009 - 10:19 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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