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#1 marteenuz


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  • Local time:01:20 AM

Posted 01 February 2009 - 01:15 AM

I ran my anti-virus software and found that I have Trojan-Downloader.Win32.Alphabet.er

followed by

Documents and Settings\LocalService\Local Settings\Application Data\PCHealth\ErrorRep\QSignoff\268495.cab\{90312EE2_6524_890F_B3CF_1310A4D43B7E}_857060.dll 0

but my anti-virus software won't get rid of it! By the way, visited microsoft's website and ran their malicious software program and after running over 6 hours - it says I have no problems!!!! AGGHHHH!!! HELP!! :thumbsup:

I have had a variant for over 2 months on my desktop; it's taken me this long to find sites that even linked the suspect filenames I'd found (afinding, nobicyt, wserving, et al) to an actual virus name. Most threads died off as people gave up and reformatted their hard drives.

What most posters are not reporting (and therefore getting usable advice)

1. is loss of connection to the Internet on the infected machine. I know it's bogus, since the network and wireless printers are working, but on this desktop there is no internet access, no printers, and no way to turn anything on. I can't get a browser window to access anything, meaning I cannot download software to install.
2. Tried installing antivirus programs on the CD; machine won't recognize the cd drive.

3. Tried transferring programs on jumpdrive; mouse will not drag/drop, can copy but not paste, cannot send to desktop.

4. The few that would run off the jumpdrive immediately needed to access the internet to download updates, couldn't and cancelled the install.

I am going crazy. While I am not a tech expert, I am tenacious in surfing for fixes when I have gotten infected, sometimes hand deleting and replacing files individually and changing registry keys containing names of processes and filenames I found listed on forums like these. I am totally stumped by this, and am ready to just yank out the drive and scan it externally.

Has anyone else with this problem been able to run something that works? Thanks in advance

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