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Can't access my computer through start menu


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#1 relix

relix

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Posted 01 February 2009 - 02:05 AM

As title says, I can't access my computer through start menu, desktop, or by clicking run>browse. When i click on 'My Computer', it merely shows the flashing shining its light from left to right as an indication of loading (sorry i'm a computer n00b so I do not know what its called). It just shows this, and nothing else. However, I can still access my C and D drives by using 'Run'. I do not know whether my computer is still infected, because i did run a scan using 'Malwarebytes' Anti-malware'.
and it showed 0 items infected (will be explained further), however still am getting this problem as the title topic says. Let me now explain in detail about my problem.

About a week ago, I encountered the problem whereby double clicking on my C drive couldn't open it. However i could access it using Right click>Explore. The option of Right click>Open on my C drives give me an access denied error, even though i'm using an administrator account. I browsed google, and found out that this problem was related to some Hack by Godzilla thingy. I thought that this problem was rather miniature, as there were many step-by-step guides on how to remove this problem. However thing is, a lot of this guides didn't help at all. For example they told us to run 'regedit', and search for some file called MS32(something), and delete it. I couldn't find this file.


About 2 days ago, upon more browsing, I read some members comments. They said to start 'run', and type this inside 'regsvr32 /i shell32.dll' , and press ok. Many other member said that it work, so I tried it out. The pop-up saying that (something)(something) succeeded. I was glad, however when i restarted my computer, came back, this was when I couldn't access my computer through start menu or desktop at all.

Yesterday, i browsed the bleepingcomputer forums and came upon the program, like stated above. This was the
'Malwarebytes' Anti-Malware'. I downloaded it, performed a quick scan. This is the log i got FIRST time i scanned it.

Time elapsed: 16 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 20
Folders Infected: 3
Files Infected: 79

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8ca5ed52-f3fb-4414-a105-2e3491156990} (Adware.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\aquaplay (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{15704e37-7411-454c-ae63-ee9e7908fcfa}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{15704e37-7411-454c-ae63-ee9e7908fcfa}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{24783464-1908-4558-a13f-8b2c70e07ac3}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{f61759cd-ef9d-4486-874e-0d396736316d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{15704e37-7411-454c-ae63-ee9e7908fcfa}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{15704e37-7411-454c-ae63-ee9e7908fcfa}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{24783464-1908-4558-a13f-8b2c70e07ac3}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{f61759cd-ef9d-4486-874e-0d396736316d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{15704e37-7411-454c-ae63-ee9e7908fcfa}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{15704e37-7411-454c-ae63-ee9e7908fcfa}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{24783464-1908-4558-a13f-8b2c70e07ac3}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{f61759cd-ef9d-4486-874e-0d396736316d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{15704e37-7411-454c-ae63-ee9e7908fcfa}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{15704e37-7411-454c-ae63-ee9e7908fcfa}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{24783464-1908-4558-a13f-8b2c70e07ac3}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{f61759cd-ef9d-4486-874e-0d396736316d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.27,85.255.112.120 -> Quarantined and deleted successfully.

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\Setup Wizard (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Start Menu\Programs\aquaplay (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\gaopdxwklrswij.dll (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\DivX.Codec.8.0.beta3006.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp249.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp24D.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp24D6.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp264.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp267C.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp27F.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp286.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp28D.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp295.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp2A1.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp2B3.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp2B6.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp2C1.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp333.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp5003.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp63D4.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmpC0B.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmpF19D.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\resycled\ntldr.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\Setup Wizard\notepad.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Setup Wizard\settings.ini (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Setup Wizard\SetupWizard.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Setup Wizard\unins000.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Setup Wizard\unins000.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\Temp\tempo-00F.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-113.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-1BB.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-1DD.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-265.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-2ED.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-341.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-363.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-3B1.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-3CD.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-401.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-48F.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-515.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-533.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-539.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-5C7.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-5DB.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-6C3.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-857.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-879.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-8BB.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-957.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-9B5.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-9B9.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-A8D.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-B0D.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-BAD.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-C07.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-C63.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-C81.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-D0B.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-E1B.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-F5D.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-F8D.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxampgivay.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxaqnqvlel.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxbvquefnk.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxcjsrapjd.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxdaurvgtm.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxdkkpumna.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxeqakvpee.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxewnnpnvr.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxgodoymex.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxmkbfrmsc.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxnvjkonrn.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxqxuiaayk.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxswvatyks.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxuklpsoay.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxvyjsnafy.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxwfdhhrnr.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxxcqtmhij.sys (Trojan.Agent) -> Quarantined and deleted successfully.


Then, it said that they were some files that couldn't be removed, and I had to restart the PC to remove them. I did so.
When i came back this morning, there was some system check which took really long( at least 1-2 hours). It was successful, and I thought it was ok, but I still CAN'T access my computer through desktop/start menu. I did another quick scan with the 'Malwarebytes' Anti-Malware', and got this log next.

Malwarebytes' Anti-Malware 1.33
Database version: 1712
Windows 5.1.2600 Service Pack 2

2/1/2009 2:28:06 PM
mbam-log-2009-02-01 (14-28-06).txt

Scan type: Quick Scan
Objects scanned: 84944
Time elapsed: 17 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

With that being said, can anyone help me? I'm using Windows XP Home Edition, however my bro cracked my computer with a Windows Vista Transformation Pack. I ran it as well, and it says my System folders is 'out of sync'. I don't dare to repair it yet, as I might encounter further problems. If anyone could help it, it would be appreciated deeply. Also, if anyone needs any further specs on my computer, please state a step-by-step way (as i said again, i'm a computer n00b) on how to get information on my computer specs, so i can post it here. Thank you.

Edited by relix, 01 February 2009 - 02:09 AM.


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#2 garmanma

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Posted 01 February 2009 - 10:16 AM

Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review

Warning from download site for Windows Transformation Pack:

Drawbacks / flaws:
Once installed, it might reduce the speed of your machine and might create system instability.


Edited by garmanma, 01 February 2009 - 10:28 AM.

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#3 relix

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Posted 01 February 2009 - 01:30 PM

Hi there, thank you for taking off your time to help me. Here's the log file you wanted, and I did exactly what you said.

Malwarebytes' Anti-Malware 1.33
Database version: 1713
Windows 5.1.2600 Service Pack 2

2/2/2009 2:24:32 AM
mbam-log-2009-02-02 (02-24-32).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|L:\|)
Objects scanned: 218129
Time elapsed: 2 hour(s), 11 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\videora ipod touch converter (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Red Kawa\Video Converter App\uninstaller.exe (Trojan.Downloader) -> Quarantined and deleted successfully.


EXTRA INFO: I can access Control Panel,My documents,Search,Run, which is to say everything on my start-up menu, except for My Computer that is. I have no problems at all accessing the internet, and all desktop icons are working (except for My Computer,again).

Anyway, thanks for the warning about the Windows Vista Transformation Pack. About the reduce of the speed of my computer, so I have not been experiencing any lag problems when playing games, surfing the Internet, or running programs such as Microsoft Word. My download speed is not a problem at all, I just bought IDM(Internet Download Manager) a week ago, and so far it's perfect. Nothing slowed down. About the system instability, I am not so sure as I have not encountered any major problems towards my PC, except now. That's all I can say. And thanks for the help again.

EDIT: Restart my computer, however had no effect. The problem still persists.
EDIT2: Tried again, it works now! However it takes terribly wrong for my computer to show everything, and I'm wondering why. I mean that when I click on My Computer through the Start Menu, it takes like 5 minutes to show everything on the list.

Edited by relix, 02 February 2009 - 02:45 AM.


#4 relix

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Posted 04 February 2009 - 10:45 AM

I updated my MBAM to database version 1714, and ran a full scan. Here's a new log, with more malicious items

Malwarebytes' Anti-Malware 1.33
Database version: 1714
Windows 5.1.2600 Service Pack 2

2/4/2009 11:29:31 PM
mbam-log-2009-02-04 (23-29-31).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|L:\|)
Objects scanned: 218763
Time elapsed: 2 hour(s), 23 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\aquaplay (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Nazzo\Local Settings\Temp\tmp286.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\resycled\ntldr.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxserv.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-6EB.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-8DF.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.

I've searched for all these files, double checked, none of them exists anymore. So i am wondering now, should I update my MBAM again, run another full scan, etc? Thanks for the help.

#5 garmanma

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Posted 04 February 2009 - 02:47 PM

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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#6 relix

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Posted 06 February 2009 - 02:34 AM

Again, thanks for your help garmanma :flowers: . However i have on question. I did the scan in Safe Mode using the Dr. Web Cure It, starting with the quick scan first. Everything was fine. However during the full scan, it stopped at this file ( it isn't a game file or anything, it's file inside my Local Settings folder which is a hidden folder, so i'm guessing I can't remove or move it anyhow).

It's about 850MB in size, however my Dr. Web Cure It is taking too long to scan it, i waited for like an hour and it was still scanning the same file. I am wondering if this is common or okay, because using the same Dr.Web Cure It, it scanned my folder of high-resolution pictures, about a total of 1.2GB, and it took only less than 15 mins for it to do so. I had no choice but to abort the scan for the time being because I'm the type of guy who can't leave his computer for that long. I already tried updating my Dr. Web Cure It, scanned the next day, and it still happened. So yeah, i was wondering should i just continue with the full scan, or is there any alternative way :thumbsup:

#7 garmanma

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Posted 06 February 2009 - 02:58 PM

Run the full scan in normal mode. Try it just before you go to bed, so it will run while you're asleep
Write down the name of the file and the file path, if possible
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#8 relix

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Posted 08 February 2009 - 02:56 AM

It is a file called drw00003.tmp inside my Local Settings folder. And no, scanning it in normal mode doesn't work. This time, i swear i left the computer on for more than 3 hours, took a quick nap and woke up to find it still at the same file.

#9 garmanma

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Posted 08 February 2009 - 01:15 PM

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your log in the thread titled "Post in this thread when you haven't received an answer in five days.".
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#10 relix

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Posted 08 February 2009 - 02:28 PM

All right. Thank you very much. I will do that the next time i'm online.

#11 Orange Blossom

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Posted 10 February 2009 - 08:02 PM

Hello relix,

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/202231/i-need-help/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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