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Sons computer is screwy - here's a brief descrip and log


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3 replies to this topic

#1 AspenLeaves

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Posted 31 January 2009 - 06:37 PM

My son's computer will not open internet browsers.
I tried install malware bytes, even renamed it, but it still won't load.
I did rename hijack this and got it to load.
I've also tried to disable some of the stuff using startup panel by Lin but it stalls and I have to select last known configurations, will not load in safe mode either.

Here's the log...

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:25:10 PM, on 1/31/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\Explorer.EXE

C:\progra~1\common~1\instal~1\update~1\issch.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blackle.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

O1 - Hosts: HP002264432A14 HP002264432A14

O4 - HKLM\..\Run: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup

O4 - HKLM\..\Run: [ISUSScheduler] "c:\progra~1\common~1\instal~1\update~1\issch.exe" -start

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: PowerReg Scheduler.exe

O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {03A89EFD-E023-7700-A22D-45F77558EB4C} (ILINCInstall77 Class) - http://lm-learnlinc.ilinc.com/download/ilinci77.dll

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1173542719171

O20 - AppInit_DLLs: ojahwp.dll ayaegj.dll

O22 - SharedTaskScheduler: erajhsf8743kjrngjnf - {D5BF4552-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\gsdrgfdrrgnd.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe



--

End of file - 4278 bytes


Maybe I should take a snapshot of the processes running?
Not sure where to go from here.

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#2 AspenLeaves

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Posted 02 February 2009 - 09:42 PM

Any help anyone?
After several reboots - I did get Malware bytes to run - it is running now...
what else???

#3 teacup61

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Posted 12 February 2009 - 02:30 PM

Hello AspenLeaves,

Posted Image

Sorry about the delay.:thumbup2: If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

The current formatting of your log makes it difficult to read. Please open Notepad:
On top, click Format >uncheck Word Wrap.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#4 teacup61

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Posted 21 February 2009 - 10:52 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




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