Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

problems with startup and shutdown


  • Please log in to reply
1 reply to this topic

#1 pageau

pageau

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:28 AM

Posted 31 January 2009 - 03:49 PM

I have an Acer Aspire laptop with Windows Vista. I was getting errors saying windows recovered from a serious system error when I started up but I wasn't sure why. Then a few days ago I shut my computer down by holding down the power button since it wasn't shutting down on its own and when I restarted it will restart and give me the wecome screen where I login, after that it goes to a black screen. It safe mode in each corner and at the top its says Microsoft windows service pack 1 but otherwise the screen is black.

I checked the num lock key and can toggle it on and off. I can move the mouse around as I see the arrow moving. When I hit CTL ALT DEL it goes back to the Windows Vista home basic page where the options are

lock this computer
switch user
log off
change a password
start task manager

I've tried logging off and it freezes. When I go to the bottom right where the power options menus is I can either restart or shutdown but when I click on either it just reverts back to the black screen I mentioned above.

Thank you for any assistance you may be able to provide.

BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:28 PM

Posted 31 January 2009 - 04:45 PM

Rapidly tap the F8 key starting just before the Windows splash screen shows up. This should get you the options for Safe Mode, etc. Hopefully, at the top of the list will be the option to "Repair my computer". Select that and run Startup Repair.

If this doesn't work, then try it by booting from your Vista DVD - and select "Repair this computer" in the lower left of the second screen (press Enter when you're at the first screen).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users