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antivirus 2009


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#1 blue jeans

blue jeans

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Posted 31 January 2009 - 03:24 PM

Hi
I'm blue jeans because I love to wear them. Live in Calif.

My computer was infected with the dreaded 2009 virus and I was able to clean it with software from this site. However
my antivirus software still shows a contaminated file in the System Volume Information directory. How can I get rid of it? I

Edited by Pandy, 31 January 2009 - 03:35 PM.
Moved from Introductions ~Pandy


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#2 rigel

rigel

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Posted 31 January 2009 - 05:47 PM

Flush your system restore...

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Then Update and rerun malwarebytes. If you still have an infection present, post a fresh log for us. Thanks!

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