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laptop cant connect to the internet...


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#1 Kaivalya959

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Posted 31 January 2009 - 01:48 PM

The laptop is a Packard Bell EasyNote MX with 1.6 Ghz Intel duo processor and 512 MB RAM. Its a fresh and clean version of windows xp and nothing has been changed. i tried connecting to my wireless network in the normal way by going to control panel and then network connections and then search for wireless networks....then it asked for the network password or WAP and i entered it correctly...after that it just kept on saying that it was acquiring a network address but nothing else...i tried to repair it but no success in connecting to the internet. does anyone know why this is happening or what can be done to fix this?

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#2 Guest_Jay-P VIP_*

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Posted 31 January 2009 - 02:27 PM

Follow this Microsoft Support article: http://support.microsoft.com/kb/914440

#3 Kaivalya959

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Posted 31 January 2009 - 03:15 PM

Hello there.

i tried what you said but it didn't work. also tried ipconfig/ renew and ipconfig/ release. is there anything else to fix this?

thanks.

#4 Guest_Jay-P VIP_*

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Posted 31 January 2009 - 09:12 PM

Do you currently have an ISP (internet service provider)? If you do, then you will have to contact them. If you do not have contact information, then post your ISP here, and I can find it for you. They will be able to help you solve internet problems. This is more of Internet problem, not so much networking in general.

#5 lowtek_otc

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Posted 31 January 2009 - 09:38 PM

If you enter the incorrect WEP or WPA key it will say "limited" sometimes, there are different symptoms for entering an incorrect wireless key, however this is one of them.

You should disable security on your router TEMPORARILY to see if you can connect, that will help narrowing down the diagnosis assumptions.




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