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oh wow what's wrong please help


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#1 johnnyies

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Posted 29 January 2009 - 06:54 PM

when I try to install things I get this message:

Exception Einvalid Op in module mbam-setup.tmp at 778500FS
Invalid floating point operation.

I also have a black background that always changes back to it when I change it, and it says that I'm infected with spyware.

plus winrar does not work

the only program I have is Malwarebye's antimalware

any suggestions?

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#2 rigel

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Posted 29 January 2009 - 07:34 PM

Since you have Malwarebytes, let's start with that. Please Update and rerun Malwarebytes according to this procedure...

On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 johnnyies

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Posted 29 January 2009 - 09:06 PM

Malwarebytes' Anti-Malware 1.28
Database version: 1134
Windows 5.1.2600 Service Pack 3

1/29/2009 7:51:17 PM
mbam-log-2009-01-29 (19-51-17).txt

Scan type: Quick Scan
Objects scanned: 47697
Time elapsed: 6 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 7
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\tuvUKEUK.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\tuvukeuk (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d88e1558-7c2d-407a-953a-c044f5607cea} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{15421b84-3488-49a7-ad18-cbf84a3efaf6} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo.H) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\userinit.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: system32\userinit.exe -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\tuvUKEUK.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\ddcAQggf.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hgGvstTk.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

okay, so I got 14 infections, but there is 4 I still can't get. I already shut down the firewalls and they are still on my computer. They showed up in the next scan.
Posted Image
Posted Image


and I still have this problem
Posted Image
Posted Image

plus winRar won't work, and I get the same error message trying to install those programs, I'm assuming it's the 4 things I can't get off my comp

#4 rigel

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Posted 29 January 2009 - 09:11 PM

The version of malwarebytes you are running is very old. Please update and rerun malwarebytes and post a fresh log. The infection you have will require multiple scans to clean. hang in there...

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 johnnyies

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Posted 29 January 2009 - 09:30 PM

I did download the latest update and when it installed, this is what I got. . .

Posted Image
Posted Image

now when I try to load the program it won't work.

all I got left is registry mechanic.

#6 rigel

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Posted 29 January 2009 - 10:04 PM

See if you can uninstall and the reinstall Malwarebytes. We also have another tool to run.

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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