Posted 29 January 2009 - 06:27 PM
About three days ago, I burned two DVD's using Nero 8 on my PC that runs WindowsXP. Everything went as normal as it usually does, however, the next day when I went to go burn another DVD, I noticed that every time I tried to start Nero 8, it would show the 'loading logo' but would fail to load onto the screen. As I check in the Task Manager, it shows that Nero Express (Nero Vision etc.) is running in the background, but it is not showing up on the screen. So, I un-installed it and re-installed it but still the same issue.
So, after trying for hours to solve the problem, I installed an alternative application "Burn4Free", but what I noticed was that after installation, even this program would not load. My PC came with a program called InterVideo WinDVD which funny enough, experiences no problems when loading (I don't use it because I hate it).
So to sum up my problems:
Nero 8 will not launch (it does however run in the background)
Burn4Free will also not launch (it does however run in the background)
I ran DirectX Diagnostics, and found that there were no problems with my audio or visual drivers.
Likewise, I restarted in safe mode and found that both Nero 8 and Burn4Free do launch normally.
I do not want to reformat my PC because there is just too much information on it for me to back up, so I am hoping someone could help me solve the issue.