Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Avast Problems?


  • Please log in to reply
15 replies to this topic

#1 Nia(:

Nia(:

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:59 AM

Posted 29 January 2009 - 04:57 PM

I tried to download Avast and it told me had to restart, and when it restarted, it froze, so I had to restart again, and it started doing "System Restore" which got rid of Avast, and MalwareBytes, and brought back my outdated Norton, which will not work.

What do I do?

BC AdBot (Login to Remove)

 


#2 CCRN396

CCRN396

  • Members
  • 505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:59 AM

Posted 29 January 2009 - 05:19 PM

Hello,

Hmmm...
I noticed that Norton had expired. Have you been using the internet since norton expired? I have not used Avast, so I am not aware of any problems with installation. I have also looked at your recent posts: MBAM, slow computer etc. Did you perform a MBAM scan when you installed it?

I'm wondering if your computer might be infected with malware? If this is a possibility, you might wish to post in the Am I infected forum?

#3 Nia(:

Nia(:
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:59 AM

Posted 29 January 2009 - 05:21 PM

Hello,

Hmmm...
I noticed that Norton had expired. Have you been using the internet since norton expired? I have not used Avast, so I am not aware of any problems with installation. I have also looked at your recent posts: MBAM, slow computer etc. Did you perform a MBAM scan when you installed it?

I'm wondering if your computer might be infected with malware? If this is a possibility, you might wish to post in the Am I infected forum?


Yes, I have been using the internet since it expired.
[I reinstalled MBAM and internet is faster]
I am pretty sure there is NO malware on my computer.

#4 CCRN396

CCRN396

  • Members
  • 505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:59 AM

Posted 29 January 2009 - 05:35 PM

Have you attempted to reinstall Avast?

#5 Nia(:

Nia(:
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:59 AM

Posted 29 January 2009 - 05:41 PM

Have you attempted to reinstall Avast?


No, not yet. I'd rather wait until I have more time, which would probably be tomorrow.

WHICH DO YOU RECOMMEND MORE:
AVG Internet Security 8.0 or AVAST?

#6 GTK48

GTK48

  • Members
  • 401 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:08:59 AM

Posted 29 January 2009 - 05:53 PM

You have to remove Norton before installing any other Virus program. I don't understand why you had a problem with Avast installing?

557851.png


#7 CCRN396

CCRN396

  • Members
  • 505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:59 AM

Posted 29 January 2009 - 06:05 PM

Hello,
I use Avira. Both AVG and AVAST are good programs. You can try them all since they are free :thumbsup: ! Try not to think in terms of a single "Best" program. Instead think about building a defense system from a choice of "good programs". You need an Antivirus program, a firewall and probably two antispyware programs and keep your system updated!!!

#8 Nia(:

Nia(:
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:59 AM

Posted 29 January 2009 - 06:17 PM

You have to remove Norton before installing any other Virus program. I don't understand why you had a problem with Avast installing?


Me neither! I uninstalled Norton before I installed Avast. . . so I have no idea.

#9 GTK48

GTK48

  • Members
  • 401 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:08:59 AM

Posted 29 January 2009 - 06:32 PM

You have to remove Norton before installing any other Virus program. I don't understand why you had a problem with Avast installing?


Me neither! I uninstalled Norton before I installed Avast. . . so I have no idea.


Sometimes Norton does not completely uninstall.

557851.png


#10 Nia(:

Nia(:
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:59 AM

Posted 29 January 2009 - 06:32 PM

You have to remove Norton before installing any other Virus program. I don't understand why you had a problem with Avast installing?


Me neither! I uninstalled Norton before I installed Avast. . . so I have no idea.


Sometimes Norton does not completely uninstall.


How can you get it to COMPLETELY uninstall?

#11 GTK48

GTK48

  • Members
  • 401 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:08:59 AM

Posted 29 January 2009 - 06:34 PM

Symantec has a tool on their website for that.

557851.png


#12 Andrew

Andrew

    Bleepin' Night Watchman


  • Moderator
  • 8,260 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Right behind you
  • Local time:05:59 AM

Posted 29 January 2009 - 06:35 PM

Symantec has a tool on their website for that.

http://service1.symantec.com/Support/tsgen...005033108162039

I think it says a lot about their software design philosophy that it's almost as hard to remove their anti-virus as it is to remove an actual virus!

PS.
I've used Avast! for several years and have nothing but praise for it.

Edited by Amazing Andrew, 29 January 2009 - 06:36 PM.


#13 Guest_The weatherman_*

Guest_The weatherman_*

  • Guests
  • OFFLINE
  •  

Posted 29 January 2009 - 06:38 PM

Hi, Nia(:
I hope you may find this tutorial useful.

#14 GTK48

GTK48

  • Members
  • 401 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio

Posted 29 January 2009 - 06:41 PM

I think it says a lot about their software design philosophy that it's almost as hard to remove their anti-virus as it is to remove an actual virus!


Ain't that the truth. :thumbsup:

557851.png


#15 Nia(:

Nia(:
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:08:59 AM

Posted 29 January 2009 - 07:40 PM

Symantec has a tool on their website for that.

http://service1.symantec.com/Support/tsgen...005033108162039

I think it says a lot about their software design philosophy that it's almost as hard to remove their anti-virus as it is to remove an actual virus!

PS.
I've used Avast! for several years and have nothing but praise for it.


Oh jeez. I forget my product code and wouldn't know where to find my box. ):




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users