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COMPUTER HELP


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#1 Deb4290

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Posted 29 January 2009 - 02:32 AM

IF I WIPE OUT MY COMPTER AND START FRESH WILL THAT HELP ME WITH MY PROBLEMS. I HAVE BE HIJACED
BUT THE PROBLEM IS I DONT KNOW HOW TO WIPE MY COMPUTER OUT . I HAVE THE CD WINDOW XP HOME EDITON THAT CAME WITH THE COMPUTER

:thumbsup: :flowers: :trumpet: PLAEASE HELP ME

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#2 garmanma

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Posted 29 January 2009 - 11:47 AM

Welcome to BC
I'm moving your post to the appropriate forum
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 hamluis

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Posted 29 January 2009 - 12:29 PM

Hi :thumbsup:.

System manufacturer and model?

How many CDs do you have that came with the system...is there any writing on each to indicate what the CD might be used for?

Thanks :flowers:.

Louis

#4 Animal

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Posted 29 January 2009 - 07:49 PM

You have a HJT log that needs to be properly posted, here. I have added instructions as a reply to your log to assist you in getting it properly posted. In the mean time, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Post in this thread when you haven't received an answer in five days.".

To avoid confusion, I am closing this topic.

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