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Trojan Horse psw.agent.xrm / sheur2.nml


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#1 jonchos

jonchos

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Posted 29 January 2009 - 02:32 AM

I have 1 internal HD and 3 external HD's.
I downloaded a program and it ended up being a trojan horse (as per AVG) psw.agent.xrm / sheur2.nml.
Now every time I go to "My Computer" and click on any of my Hard Drives I get the following error
Posted Image


The AVG is still running a scan of the last external HD and the internal HD as I am typing this. I read somewhere that it needs to be removed a different mean, other than AVG. So here I am.
Here is a copy of the DDS file and I will attach the "attach" file.

Will I be able to clean the external hard drives from this trojan?
The internal hard drive I can re-install windows if needed (I prefer if we can avoid this :thumbup2: ). The external ones I need all the info that is in there, is my work files.
Thank you in advance.

DDS (Ver_09-01-19.01) - NTFSx86
Run by Alicia at 0:13:02.81 on Thu 01/29/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2047.1470 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
FW: ActiveArmor Firewall *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\NOVADE~1\MEDIAN~1\INSTAN~1\Win2K\IBurn.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Documents and Settings\Alicia\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 8\SnagItBHO.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: {39e12004-49ca-5acb-ec04-0c7114b3dc63}: {36cd3b41-17c0-40ce-bca5-ac9440021e93} - c:\windows\system32\kwwkgy.dll
BHO: {691c3b0e-5ebb-40c0-b6eb-4ac63ba516af} - c:\windows\system32\rqRJYrPF.dll
BHO: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\geBsrqoL.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 8\SnagItIEAddin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Veoh Browser Plug-in: {d0943516-5076-4020-a3b5-aefaf26ab263} - c:\program files\veoh networks\veoh\plugins\reg\VeohToolbar.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Power2GoExpress]
uRun: [Aim6]
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [Veoh] "c:\program files\veoh networks\veoh\VeohClient.exe" /VeohHide
uRun: [<NO NAME>]
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [InstantBurn] c:\progra~1\novade~1\median~1\instan~1\win2k\IBurn.exe
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [3030b63a] rundll32.exe "c:\windows\system32\pqlsnbur.dll",b
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alicia\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alicia\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E59EB121-F339-4851-A3BA-FE49C35617C2} - c:\program files\icq6\ICQ.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~3\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: %SYSTEMROOT%\system32\nvappfilter.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178482331593
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 85.255.116.28,85.255.112.124
TCP: {40A21A6C-30D2-4B6C-9BFB-3FC5BF5D4CC5} = 85.255.116.28,85.255.112.124
TCP: {56EF7F51-E717-444B-A539-E8883A49FEDD} = 85.255.116.28,85.255.112.124
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: geBsrqoL - geBsrqoL.dll
AppInit_DLLs: avgrsstx.dll kwwkgy.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - c:\windows\system32\geBsrqoL.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\rqRJYrPF

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\alicia\applic~1\mozilla\firefox\profiles\hre6llnl.default\
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\alicia\application data\mozilla\firefox\profiles\hre6llnl.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07074039.dll
FF - plugin: c:\program files\veoh networks\veoh\plugins\noreg\NPVeohVersion.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 CLBStor;InstantBurn Storage Helper Driver;c:\windows\system32\drivers\CLBStor.sys [2007-5-16 10368]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-10-3 97928]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-10-3 26824]
R4 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-10-3 231704]
R4 CLBUDF;CyberLink UDF Filesystem;c:\windows\system32\drivers\CLBUDF.sys [2007-5-16 182272]
S3 qcmdmxp;HTC Proprietary USB Driver (PID 0B03);c:\windows\system32\drivers\qcmdmxp.sys [2007-11-8 92800]
S3 qcserxp;HTC Diagnostic Port (PID 0B03);c:\windows\system32\drivers\qcserxp.sys [2007-11-8 92800]

=============== Created Last 30 ================

2009-01-28 21:30 340 ---shr-- C:\autorun.inf
2009-01-28 21:25 1,706,800 a------- c:\windows\system32\gdiplus.dll
2009-01-28 21:25 180,224 a------- c:\windows\system32\cnvshell.dll
2009-01-28 21:25 <DIR> --d----- c:\program files\ImageConverter Plus
2009-01-11 02:42 1,413,965 ---sh--- c:\windows\system32\rubnslqp.ini
2009-01-10 02:45 1,257,552 ---sh--- c:\windows\system32\lduwowwl.ini
2009-01-09 13:57 1,257,552 ---sh--- c:\windows\system32\qudivwye.ini
2009-01-08 13:54 1,257,552 ---sh--- c:\windows\system32\dpictslp.ini
2009-01-08 13:51 665,179 a--sh--- c:\windows\system32\FPrYJRqr.ini2
2009-01-08 13:51 665,179 a--sh--- c:\windows\system32\FPrYJRqr.ini

==================== Find3M ====================

2008-12-18 13:38 719,872 a------- c:\windows\system32\devil.dll
2008-12-18 13:38 351,744 a------- c:\windows\system32\avisynth.dll
2008-06-23 22:57 55,440 a------- c:\docume~1\alicia\applic~1\GDIPFONTCACHEV1.DAT
2008-02-03 10:40 256 a------- c:\documents and settings\alicia\pool.bin

============= FINISH: 0:13:44.07 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  • Local time:06:49 AM

Posted 10 February 2009 - 09:53 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Members
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:06:49 AM

Posted 14 February 2009 - 12:47 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Members
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:06:49 AM

Posted 16 February 2009 - 11:49 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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