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InfectionUnknown/Desktop Freezes Upon Bootup


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2 replies to this topic

#1 Duddles

Duddles

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Posted 29 January 2009 - 12:04 AM

Hello,

I'm currently using Windows XP Media Center Edition, SP1.

The computer boots up fine but when I try to load anything from the desktop, it freezes. In order to access anything like my documents or McAfee, I have to open internet explorer which freezes halfway through loading. I then have to bring up the task manager to end the not responding IE browser. After that, I have to end "dwinn.exe". This will allow me to access my folders and McAfee but Internet Explorer will still either remain unresponsive when initiated or freeze halfway through loading.

I managed to run a virus scan on it yesterday which found and quarantined two trojans (I can't recall what type). I also ran an ad-aware scan but neither aided in repairing this problem. Thank you for any help you can extend, it is greatly appreciated!

DDS (Ver_09-01-19.01) - NTFSx86
Run by Administrator at 23:33:16.28 on 2009-01-28
Internet Explorer: 6.0.2800.1106
Microsoft Windows XP Professional 5.1.2600.1.1252.1.1033.18.511.242 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehSched.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\System32\ZipToA.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Documents and Settings\Administrator\My Documents\dds.scr
C:\Documents and Settings\Administrator\My Documents\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.comcast.net/toolbar2.0/search/
mStart Page = hxxp://www.comcast.net/
mWindow Title = Microsoft Internet Explorer presented by Comcast
uInternet Settings,ProxyServer = hxxp://www-cache.demon.co.uk:8080
mSearchAssistant = hxxp://www.comcast.net/toolbar2.0/search/
BHO: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_08\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: ST: {9394ede7-c8b5-483e-8773-474bf36af6e4} - c:\program files\msn apps\st\01.03.0000.1005\en-xu\stmain.dll
BHO: MSNToolBandBHO: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\msn toolbar\01.02.5000.1021\en-us\msntb.dll
TB: hp toolkit: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\hp\explorebar\HPTOOLKT.DLL
TB: MSN: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\msn apps\msn toolbar\msn toolbar\01.02.5000.1021\en-us\msntb.dll
TB: Comcast Toolbar: {4e7bd74f-2b8d-469e-93be-be2df4d9ae29} - c:\progra~1\comcas~1\COMCAS~1.DLL
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: hp toolkit: {8f4902b6-6c04-4ade-8052-aa58578a21bd} - c:\windows\system32\Shdocvw.dll
EB: {1BAC9A2A-4755-43C3-A430-D3512C5B8A4E} - No File
EB: Media Band: {32683183-48a0-441b-a342-7c2a440a9478} - %SystemRoot%\System32\browseui.dll
uRun: [Steam]
uRun: [DVDXGhost]
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
uRun: [QdrModule12] "c:\program files\qdrmodule\QdrModule12.exe"
uRun: [P2kAutostart]
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [KYE_Showicon] "c:\program files\usb storage rw\shwicon.exe" -t"kye\USB Storage RW"
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [StorageGuard] "c:\program files\veritas software\update manager\sgtray.exe" /r
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [Iomega Startup Options] c:\program files\iomega\common\ImgStart.exe
mRun: [Iomega Drive Icons] c:\program files\iomega\driveicons\ImgIcon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-explorer: <NO NAME> =
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\MSMSGS.EXE
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_08\bin\ssv.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {41F17733-B041-4099-A042-B518BB6A408C} - hxxp://appldnld.m7z.net/content.info.apple.com/iTunes4/WW/win/019-0312.20050111.MmVrT/iTunesSetup.exe
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_08-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
SEH: ExecuteHooker Class: {569dac0f-2791-46ab-8efc-a54b77c04c20} - c:\program files\dvd ghost\ExecuteHooker.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-2-16 201320]
R3 EvcapMaui;Emuzed EvcapMaui Device;c:\windows\system32\drivers\EvcapMau.sys [2003-5-5 172288]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-7-15 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-2-16 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-2-16 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-2-16 40488]
R4 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-7-15 359248]
R4 McShield;McAfee Real-time Scanner;c:\program files\mcafee\virusscan\Mcshield.exe [2008-7-15 144704]
R4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-11 24652]
S3 iatmunin;iatmunin;\??\c:\docume~1\admini~1\locals~1\temp\iatmunin.sys --> c:\docume~1\admini~1\locals~1\temp\iatmunin.sys [?]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-2-16 33832]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-10-15 18176]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-10-15 7680]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2008-10-15 42112]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-10-15 23680]
S3 PCDRDRV;Pcdr Helper Driver;\??\c:\progra~1\pc-doc~1\diagno~1\pcdrdrv.sys --> c:\progra~1\pc-doc~1\diagno~1\PCDRDRV.sys [?]
S4 mrtRate;mrtRate; [x]

=============== Created Last 30 ================

2009-01-28 11:17 <DIR> --d----- c:\windows\system32\NtmsData
2009-01-28 02:15 <DIR> --d----- C:\ComboFix
2009-01-28 02:07 375,808 a------- c:\windows\system32\kmd.exe
2009-01-04 15:17 266,360 a------- c:\windows\system32\TweakUI.exe
2009-01-04 15:17 160,217 a------- c:\windows\system32\PowerToysLicense.rtf
2009-01-04 13:31 <DIR> --d----- c:\program files\Sims2Pack Clean Installer
2009-01-04 13:27 <DIR> --d----- c:\windows\system32\URTTemp

==================== Find3M ====================

2008-12-28 18:21 107,888 a------- c:\windows\system32\CmdLineExt.dll
2007-02-13 10:50 89,776 a------- c:\docume~1\admini~1\applic~1\GDIPFONTCACHEV1.DAT
2004-09-08 04:07 0 -c-shr-- c:\windows\sminst\NPC.sys

============= FINISH: 23:33:44.76 ===============

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#2 KoanYorel

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Posted 10 February 2009 - 09:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 13 February 2009 - 07:33 PM

This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
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The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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