help! infected with trojan rustok-n!

hello everybody, im new to the forum and i dont even know where to start, but I got infected with the trojan rustok-n virus. I'm trying to go into some websites and its saying "Your computer (IP: xxxxxxxxx) generates an attacking DOS requests at our servers. This attack was provoked by the spyware/virus named 'Troj/Rustok-N' We cannot provide you with an access to our content for browsing purposes as it will lead to the inevitable crush of our website. We strongly recommend you to run your antivirus edition and, if necessary, check it for the latest updates available." I've been searching the web on how to properly and completely remove it. Im getting all these different answers telling me to download all these programs like spybot search and destory, ad-aware, malwarebytes, cccleaner, etc. I also read that i should do all this registry editing and stuff, so i dont know what to do and where to start. Im sorry if this topic or issue has been posted somewhere else, it probably has been already a million times, but I just need some real advice from people who have more computer knowledge than me lol. CAN SOMEBODY HELP ME PLEASE??? i appreciate it so much.

Our first tool of choice is Malwarebytes.

Please update and rerun malwarebytes following this procedure.

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

ok thanks. i actually did that same thing last night. I selected everything and performed the remove all action, and it was successful so I restarted my comp. this is what came up in the results log.

Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 5.1.2600 Service Pack 2

1/28/2009 12:40:32 AM
mbam-log-2009-01-28 (00-40-32).txt

Scan type: Full Scan (C:\|)
Objects scanned: 103637
Time elapsed: 30 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 9
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{4f95f6dc-ed54-497b-a150-63bc0720938d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{f7344736-1e28-4355-9c50-5f65be064369}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{4f95f6dc-ed54-497b-a150-63bc0720938d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{f7344736-1e28-4355-9c50-5f65be064369}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{4f95f6dc-ed54-497b-a150-63bc0720938d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{f7344736-1e28-4355-9c50-5f65be064369}\NameServer (Trojan.DNSChanger) -> Data: 85.255.115.154,85.255.112.67 -> Quarantined and deleted successfully.

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\autorun.inf (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\resycled\boot.com (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Quarantined and deleted successfully.

But I'm pretty sure Im still infected because I can't get into those previous websites. so I did another scan, this time only a quickscan, and it said that no malicious items were found. this is the corresponding results log.

Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 5.1.2600 Service Pack 2

1/28/2009 9:52:43 PM
mbam-log-2009-01-28 (21-52-43).txt

Scan type: Quick Scan
Objects scanned: 57998
Time elapsed: 4 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


so, im still kinda confused lol. maybe I'm infected in some other section not checked in the quick scan. am i really infected or am i just going crazy?!?!?

I would say it is probably still there.

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

just wanted to say thanks rigel for taking the time to help me. did the search, here's what came up. looks like im not in the clear yet.

SmitFraudFix v2.392

Scan done at 22:19:14.83, Wed 01/28/2009
Run from C:\Documents and Settings\Ray Catacutan\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Ray Catacutan\Desktop\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

hosts file corrupted !

127.0.0.1 www.legal-at-spybot.info
127.0.0.1 legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Ray Catacutan


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\RAYCAT~1\LOCALS~1\Temp


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Ray Catacutan\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\RAYCAT~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» 404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"LoadAppInit_DLLs"=dword:00000001


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» RK



»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Dell Wireless 1390 WLAN Mini-Card - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{F7344736-1E28-4355-9C50-5F65BE064369}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{F7344736-1E28-4355-9C50-5F65BE064369}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{F7344736-1E28-4355-9C50-5F65BE064369}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

also, when I finished the scan from smitfraudfix, I restarted my comp just to be on the safe side. After the startup, the screen froze when my desktop appeared. maybe a symptom of the trojan? I could see my desktop wallpaper and all the icons, and i could move my mouse, but i couldnt click on anything. I tried clicking on an icon twice and heard a loud beep. I turned it off, waited, turned it on again, and the same thing again. I had to turn it off and on 3 times to get my comp to actually work and respond. this has also been happening to me for the past 2 or 3 weeks, not every single time, but occasionally.

Edited by raycat24, 28 January 2009 - 10:40 PM.

That could be a sign of your hard drive failing, or be a byproduct of the Malware we are dealing with.

Next steps... I would recommend printing these instructions out because they are detailed and lengthy.

I recommend changing the password of your router. This type of infection is designed to take over.
==========================================
Let's manually reset your DNS.

Open Network Connections by clicking the Start button , clicking Control Panel, clicking Network and Internet, clicking Network and Sharing Center, and then clicking Manage network connections.

Right-click the connection that you want to change, and then click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To obtain a DNS server address automatically, click Obtain DNS server address automatically, and then click OK.
==========================================
Click Start - Run. The Run dialog box will open.
Type cmd in the box and click Enter. A DOS window will open.
Type ipconfig /flushdns <=Note the spacing
Reboot your computer!
==========================================
Please rerun Malwarebytes and post a new log.

Thanks!

hey rigel, im not exactly sure what to do when I open up network connections. I right clicked on "wireless network connection", and clicked on properties. all these options came up, like the general tab, wireless networks, and advanced tabs. what exactly am i supposed to do again when i get here? am i supposed to find "obtain a DNS server address automatically?" also, is this step fulfilling the router password change, or do i have to do that through my internet service provider (I currently have verizon fios)?

Right click on that connection and see if repair is listed. Then follow the rest of the instructions.

Changing the password on your wireless router can be done from your computer. Usually you can enter the IP address of the router and open a user interface. Do you still have the manuals that came with it?

ok i repaired the wireless network connection, flushed the DNS through the DOS window, even changed my password for my wireless router through verizon. then I ran the malwarebytes full system scan and no malicious files found again. still kinda skeptical tho. im pretty sure that the malware has leaked into my startup configuration and thats why im getting the weird screen freeze. its starting to do that more often than before now, and Im getting pretty worried. here's the log from mbam...

Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 5.1.2600 Service Pack 2

1/29/2009 1:30:59 PM
mbam-log-2009-01-29 (13-30-59).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 103221
Time elapsed: 32 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

It looks a lot better, but I too have my doubts.

Lets see if anything is left out there.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free

• Double-click SUPERAntiSypware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the
  definitions before scanning by selecting "Check for Updates". (If you encounter
  any problems while downloading the updates, manually download them from
  here and
  unzip into the program's folder.)
• Under the "Configuration and Preferences", click the Preferences... button.
• Click the "General and Startup" tab, and under
  Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
• Click the "Scanning Control" tab, and under Scanner
  Options, make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen and exit the program.
• Do not run a scan just yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.

• Under Main "Select Files to Delete" choose:
  Select All.
• Click the Empty Selected button.
• If you use Firefox browser click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  If you would like to keep your saved passwords, please click No at the prompt.
• If you use Opera browser click Opera at the top and choose: Select All
• Click the Empty Selected button.
  If you would like to keep your saved passwords, please click No at the prompt.
• Click Exit on the Main menu to close the program.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".
Scan with SUPERAntiSpyware as follows:

• Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes" and reboot normally.
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

Rigel,

Do you think it'd be a good idea to have the user update MBAM? It's kind of out of date.

It's at v1.33 Database 1705 last I saw.

In due time. My method is a path. Relax, raycat will sparkling clean before we are through

Please continue raycat.

I was just making note of it just to be sure, that's all.

hey guys i just was able to sign on for a couple minutes to check ur replies, but i have a busy weekend ahead of me. im probably gonna be able to get back to workin on this thing on monday. ive been trying to download superantispyware, but i think the malware is affecting my ability to get onto the site. every time i try to click on the download link, it keeps saying page load error. i tried to find alternate links but it still says the same thing. i was able to download atf cleaner without problem, but i havent used it yet. As for updating some of my protection programs (spyware, mbam) they all say failure to connect. damm malware is frustrating! hopefully i get to that point of sparkling cleanliness sooner than later