Platform: Windows XP SP3 (WinNT 5.01.2600) OEM
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
I had lots of spyware/viruses on this computer and managed to get rid of them using malwarebyte, vundofix, combofix , spyware doctor, kaspersky (KIS8)
the spyware were vundo, rogue, and couple others.
The problem right now is the following:
1. when I boot the computer I get a blank empty desktop with a mouse and I can only access task manager
from task manager I can open almost anything and run all softwares, I am even connected to internet
when i open explorer.exe the task bar comes for a sec and goes basically explorer tried to open and it dies.
iexplorer.exe does open ie7 but can not do anything in it. firefox works great.
I tried to fix the issue by doing a windows upgrade install but the CD that I have is VLK and the computer has OEM windows xp both sp3 and the upgrade option asks for product Id and does not accept anything. not the original serial nor any other VLK nor student edition xp key around the net.
so i am not sure what to do...
the computer was sp2 and I upgraded it to sp3 hoping it will reset some of the system files and still the same.
I got the hijackthis log and looks clean to me but i am not an expert (I am good but not professional)
I really need to keep my date and installed programs and I am like 75% sure an upgrade install would fix it but i dont have a way of doing that
please help me out with this situation!
Edit: I just tried to upgrade install from safe mode with same results I then used the windows CD to boot and setup. looking for repair option. but I get the following error in windows xp
am I dealing with a boot sector virus or messed up drivers?
Edited by doctorman, 28 January 2009 - 02:59 PM.