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PC Reboots Same Time Every Day


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11 replies to this topic

#1 TLIT

TLIT

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Posted 28 January 2009 - 11:40 AM

I am having an issue with my PC where it reboots automatically at the same time every day. I get the Windows message: "System shutdown: This system is shutting down. Please save all work in progress and log off." Also, whenever AVG tries to do a system scan I get the send error report to Microsoft. Please help as I need this PC to work andI cannot figure this one out. Thank you for your help. Here is my log:


DDS (Ver_09-01-19.01) - NTFSx86
Run by Administrator at 9:58:53.57 on Wed 01/28/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1596 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\WINDOWS\system32\ltmsg.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\TeamLogic IT\Agent\KaUsrTsk.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TeamLogic IT\Agent\AgentMon.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\TeamLogicIT Temp\KRlyCLis.exe
C:\WINDOWS\Explorer.EXE
C:\TEMP\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/
uSearchMigratedDefaultURL = hxxp://search.aol.com/aolcom/search?query={searchTerms}
mStart Page = hxxp://go.compaq.com/1Q00CDT/0409/bl7.asp
mSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
uInternet Settings,ProxyOverride = <local>
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Smapp] c:\program files\analog devices\soundmax\SMTray.exe
mRun: [DrvLsnr] c:\program files\analog devices\soundmax\DrvLsnr.exe
mRun: [srmclean] c:\cpqs\scom\srmclean.exe
mRun: [ChkAdmin] c:\progra~1\compaq\compaq~1\CHKADMIN.EXE
mRun: [LTWinModem1] ltmsg.exe 9
mRun: [StatusClient 2.6] c:\program files\hewlett-packard\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup 2.5] c:\program files\hewlett-packard\toolbox\hpbpsttp.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [Kaseya Agent Service Helper] "c:\program files\teamlogic it\agent\KaUsrTsk.exe"
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRunServices: [CPQDFWAG] c:\windows\cpqdiag\CpqDfwAg.exe
dRun: [ALUAlert] c:\program files\symantec\liveupdate\ALUNotify.exe
dRun: [Symantec NetDriver Warning] c:\progra~1\symnet~1\SNDWarn.exe
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\ding!.lnk - c:\program files\southwest airlines\ding\Ding.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\symant~1.lnk - c:\program files\microsoft office\office\1033\OLFSNT40.EXE
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38149.7578472222
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: cbefuf.dll,avgrsstx.dll

============= SERVICES / DRIVERS ===============

R0 MDPMGRNT;MDPMGRNT;c:\windows\system32\drivers\MDPMGRNT.SYS [2001-10-29 23120]
R0 PQV2i;PQV2i;c:\windows\system32\drivers\PQV2i.sys [2003-6-3 123957]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-22 97928]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-22 26824]
R1 ClntMgmt;HP Client Management Driver;c:\windows\system32\drivers\Clntmgmt.sys [2004-6-10 54272]
R1 PQIMount;PQIMount;c:\windows\system32\drivers\PQIMount.sys [2003-6-3 46900]
R3 KAPFA;KAPFA;c:\windows\system32\drivers\KaPFA.sys [2009-1-14 20792]
R4 AGENTCD;DriverAgent Class Driver;c:\program files\inc.jet\AgentCD.sys [2004-10-26 117760]
R4 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-22 231704]
R4 cpqWebDmi;Insight Web Agent;c:\progra~1\compaq\compaq~1\cpqweb~1\WebDmi.exe [2004-6-10 24576]
R4 KaseyaAgent;Kaseya Agent;c:\program files\teamlogic it\agent\AgentMon.exe [2009-1-14 610304]
R4 ParPortKA;ParPortKA;c:\program files\inc.jet\ParPortKA.sys [2004-10-26 5632]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-10-7 33752]
S3 MDFSYSNT;MDFSYSNT;c:\windows\system32\drivers\MDFSYSNT.SYS [2001-11-13 214192]

=============== Created Last 30 ================

2009-01-28 09:57 368,971 a------- c:\temp\dds.scr
2009-01-23 13:14 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-01-22 15:41 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-01-22 14:29 96,978 a------- c:\temp\VirtumundoBeGone.exe
2009-01-22 14:22 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-22 14:22 97,928 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-22 14:22 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-01-21 09:43 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-21 09:43 73,728 a------- c:\windows\system32\javacpl.cpl
2009-01-20 15:55 38,709,280 a------- c:\temp\kav8.0.0.506en.exe
2009-01-20 15:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-01-20 13:49 <DIR> --d----- c:\program files\RealVNC
2009-01-14 12:40 <DIR> --d----- C:\TeamLogicIT Temp
2009-01-14 12:34 <DIR> --d----- c:\program files\AVG
2009-01-14 12:28 135,168 a------- c:\windows\system32\kaseyasp.dll
2009-01-14 12:28 20,792 a------- c:\windows\system32\drivers\KaPFA.sys
2009-01-14 12:28 13,240 a------- c:\windows\system32\drivers\KaseyaHA.sys
2009-01-14 12:28 <DIR> --d----- c:\program files\TeamLogic IT
2009-01-14 12:26 <DIR> --d----- c:\documents and settings\administrator\.housecall6.6
2009-01-14 10:51 491 a------- c:\windows\system32\win32hlp.cnf
2009-01-14 10:51 1 a------- c:\windows\system32\uniq.tll
2009-01-14 10:51 1 a------- c:\windows\system32\test.ttt
2009-01-05 14:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-01-05 14:28 53,682,216 a------- c:\temp\avg_free_stf_en_8_176a1399.exe
2009-01-05 13:42 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-01-05 13:42 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-05 13:42 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-05 13:42 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-05 13:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2008-12-13 00:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2005-02-11 15:02 324 a------- c:\program files\INSTALL.LOG
1998-12-08 20:53 186,368 a------- c:\program files\common files\IRAREG.DLL
1998-12-08 20:53 99,840 a------- c:\program files\common files\IRAABOUT.DLL
1998-12-08 20:53 70,144 a------- c:\program files\common files\IRAMDMTR.DLL
1998-12-08 20:53 48,640 a------- c:\program files\common files\IRALPTTR.DLL
1998-12-08 20:53 31,744 a------- c:\program files\common files\IRAWEBTR.DLL
1998-12-08 20:53 17,920 a------- c:\program files\common files\IRASRIAL.DLL
2008-09-18 09:06 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat

============= FINISH: 9:59:28.95 ===============

Attached Files



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#2 extremeboy

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Posted 07 February 2009 - 02:24 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.


Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.
  • Download gmer.zip and save to your desktop.
    Alternate Download Site 1
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click the >>>
  • Click on Settings, then check the first five settings:
    • System Protection and Tracing
    • Processes
    • Save created processes to the log
    • Drivers
    • Save loaded drivers to the log
  • You will be prompted to restart your computer. Please do so.
After the reboot, run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for Show All.
  • Click on the Scan and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan. You will know that the scan is done when the Stop buttons turns back to Scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose New>Text document. Once the file is created, open it and right-click again and choose Paste. Save the file as gmer.txt and copy the information in your next reply.
If GMER doesn't work in Normal Mode try running it in Safe Mode

Important!:Please do not select the Show all checkbox during the scan..

Extra Note: If your computer begins to shut-down meaning you get the "System shutdown" message. Go to Start>>Run>> I the open field type in the following without the word Code
Shutdown -a

Post back with:
-Combofix log
-GMER log
-New Pair of DDS logs
-Description of any problems you still have


With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 TLIT

TLIT
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Posted 09 February 2009 - 11:40 AM

Extremeboy,

Thank you for your assistance. I ran all scans as instructed. Combofix detected rootkits and deleted several files. GMER completed without any issues. I tested some issues that I was having before and they seem to be solved now. I was not able to download files directly before, I would always get an error. I can now download fine. AVG no longer gives the error when starting a full system scan. I can also update it with no problems. I am not sure about the automatic rebooting because that usually takes place around 2:00 PM. I have attached all logs as requested. Thank you. I will await further instruction.

Attached Files



#4 extremeboy

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Posted 09 February 2009 - 01:12 PM

Hello.

Thanks for the logs, I will review them once I come back home again.

Thanks for your patience and we will get back to work. I will reply back with the instructions in the next post.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 extremeboy

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Posted 09 February 2009 - 04:23 PM

Hello.

Yes, alot was taken out. As you have said one was relating to a rootkit.

Posted ImageBackdoor Threat

IMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you want to continue follow the instructions below

Run ComboFix with CFScript

We will run ComboFix again. This time, the instructions are slightly different.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are unsure how.
  • Open notepad (Start>Run>"notepad") and copy/paste the text in the quotebox below into it:
    File::
    c:\windows\system32\clickfile.exe
    c:\windows\Tasks\qtcmofos.job
    c:\windows\system32\qoMCRHXn.dll
    Registry::
    [HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
    "NoSetActiveDesktop"=dword:00000000
    "NoActiveDesktopChanges"=dword:00000000
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=""
    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusDisableNotify"=dword:00000000
    [-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8fca242b-c183-11d9-ac82-000f20713669}]
    DDS::
    TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - 
    EB: {32683183-48a0-441b-a342-7c2a440a9478} -
    Save this as CFScript.txt, in the same location as ComboFix.exe. (This should be your desktop.)
    Posted Image
    Refering to the picture above, drag CFScript into ComboFix.exe.
When finished, it shall produce a log for you at "C:\ComboFix.txt". Post back with that log.

Do not mouseclick ComboFix's window while it's running. That may cause it to stall

Download and run MalwareBytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

Post back with:
-Combofix log
-MBAM log
-How is your computer running?


Do not attach it, unless I tell you to.

With Regards,
Extremeboy

Edited by extremeboy, 09 February 2009 - 04:24 PM.
Double Post..

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#6 TLIT

TLIT
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Posted 09 February 2009 - 06:27 PM

Below are the combofix and mbam logs.

The computer has been running fine today and did not reboot on it's own.


ComboFix 09-02-08.02 - Administrator 2009-02-09 17:11:31.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1471 [GMT -6:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Administrator\Desktop\CFScript.txt
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)
* Created a new restore point

FILE ::
c:\windows\system32\clickfile.exe
c:\windows\system32\qoMCRHXn.dll
c:\windows\Tasks\qtcmofos.job
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Tasks\qtcmofos.job

.
((((((((((((((((((((((((( Files Created from 2009-01-09 to 2009-02-09 )))))))))))))))))))))))))))))))
.

2009-02-09 10:11 . 2009-02-09 10:14 345 --a------ c:\windows\gmer.ini
2009-02-03 14:11 . 2009-02-03 14:11 10,520 --a------ c:\windows\system32\avgrsstx.dll
2009-01-28 10:00 . 2009-01-28 10:00 <DIR> d-------- c:\temp\DDS
2009-01-28 09:57 . 2009-01-28 09:57 368,971 --a------ c:\temp\dds.scr
2009-01-23 13:14 . 2009-02-09 13:14 <DIR> d--h----- C:\$AVG8.VAULT$
2009-01-22 15:41 . 2009-01-14 12:26 102,664 --a------ c:\windows\system32\drivers\tmcomm.sys
2009-01-22 14:29 . 2009-01-22 14:29 96,978 --a------ c:\temp\VirtumundoBeGone.exe
2009-01-22 14:22 . 2009-02-09 09:25 <DIR> d-------- c:\windows\system32\drivers\Avg
2009-01-22 14:22 . 2009-02-03 14:11 325,128 --a------ c:\windows\system32\drivers\avgldx86.sys
2009-01-21 09:43 . 2009-01-21 09:42 410,984 --a------ c:\windows\system32\deploytk.dll
2009-01-21 09:43 . 2009-01-21 09:42 73,728 --a------ c:\windows\system32\javacpl.cpl
2009-01-20 15:55 . 2009-01-20 15:55 38,709,280 --a------ c:\temp\kav8.0.0.506en.exe
2009-01-20 15:32 . 2009-01-20 15:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\Kaspersky Lab Setup Files
2009-01-20 13:49 . 2009-01-20 13:49 <DIR> d-------- c:\program files\RealVNC
2009-01-14 12:40 . 2009-01-20 17:27 <DIR> d-------- C:\TeamLogicIT Temp
2009-01-14 12:34 . 2009-01-14 12:34 <DIR> d-------- c:\program files\AVG
2009-01-14 12:28 . 2009-01-14 12:28 <DIR> d-------- c:\program files\TeamLogic IT
2009-01-14 12:28 . 2008-03-07 13:12 135,168 --a------ c:\windows\system32\kaseyasp.dll
2009-01-14 12:28 . 2008-03-30 13:35 20,792 --a------ c:\windows\system32\drivers\KaPFA.sys
2009-01-14 12:28 . 2008-07-15 10:00 13,240 --a------ c:\windows\system32\drivers\KaseyaHA.sys
2009-01-14 12:26 . 2009-01-22 15:49 <DIR> d-------- c:\documents and settings\Administrator\.housecall6.6

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-09 15:24 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2009-01-21 22:00 --------- d-----w c:\program files\Java
2009-01-20 22:06 --------- d-----w c:\program files\Spybot - Search & Destroy
2009-01-20 22:06 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-14 18:28 --------- d--h--w c:\program files\InstallShield Installation Information
2009-01-05 20:42 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-01-05 20:42 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2009-01-05 19:42 --------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-01-05 19:42 --------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-05 19:42 --------- d-----w c:\documents and settings\Administrator\Application Data\Malwarebytes
2008-12-13 06:40 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll
2008-12-12 20:45 --------- d-----w c:\program files\Datatech
2008-12-09 18:22 --------- d-----w c:\program files\Citrix
1998-12-09 02:53 99,840 ----a-w c:\program files\Common Files\IRAABOUT.DLL
1998-12-09 02:53 70,144 ----a-w c:\program files\Common Files\IRAMDMTR.DLL
1998-12-09 02:53 48,640 ----a-w c:\program files\Common Files\IRALPTTR.DLL
1998-12-09 02:53 31,744 ----a-w c:\program files\Common Files\IRAWEBTR.DLL
1998-12-09 02:53 186,368 ----a-w c:\program files\Common Files\IRAREG.DLL
1998-12-09 02:53 17,920 ----a-w c:\program files\Common Files\IRASRIAL.DLL
2008-09-18 15:06 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008091820080919\index.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-02-09_10.06.15.21 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-02-09 16:11:04 884,736 ----a-w c:\windows\gmer.dll
+ 2009-02-09 16:09:49 811,008 ----a-w c:\windows\gmer.exe
+ 2009-02-09 16:11:04 85,969 ----a-w c:\windows\system32\drivers\gmer.sys
+ 2009-02-09 16:14:08 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_660.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Smapp"="c:\program files\Analog Devices\SoundMAX\SMTray.exe" [2003-01-31 98304]
"DrvLsnr"="c:\program files\Analog Devices\SoundMAX\DrvLsnr.exe" [2002-05-28 69632]
"srmclean"="c:\cpqs\Scom\srmclean.exe" [2001-07-24 36864]
"ChkAdmin"="c:\progra~1\Compaq\COMPAQ~1\CHKADMIN.EXE" [2003-01-17 81920]
"StatusClient 2.6"="c:\program files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe" [2004-02-27 61440]
"TomcatStartup 2.5"="c:\program files\Hewlett-Packard\Toolbox\hpbpsttp.exe" [2004-05-20 188416]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2005-02-16 49152]
"Kaseya Agent Service Helper"="c:\program files\TeamLogic IT\Agent\KaUsrTsk.exe" [2008-09-04 229376]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-21 136600]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-02-03 1601304]
"LTWinModem1"="ltmsg.exe" [2003-07-14 c:\windows\system32\ltmsg.exe]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]
"CPQDFWAG"="c:\windows\Cpqdiag\CpqDfwAg.exe" [2003-03-13 212992]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Symantec NetDriver Warning"="c:\progra~1\SYMNET~1\SNDWarn.exe" [2004-10-29 218232]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\
DING!.lnk - c:\program files\Southwest Airlines\Ding\Ding.exe [2006-06-22 462848]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-01-21 65588]
Symantec Fax Starter Edition Port.lnk - c:\program files\Microsoft Office\Office\1033\OLFSNT40.EXE [1998-12-23 45568]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-02-03 14:11 10520 c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Getting Started with MacDrive 5.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Getting Started with MacDrive 5.lnk
backup=c:\windows\pss\Getting Started with MacDrive 5.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Mediafour Mac Volume Notifications]
-ra------ 2001-11-13 03:38 57344 c:\program files\Common Files\Mediafour\MACVNTFY.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"AClient"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=

R0 MDPMGRNT;MDPMGRNT;c:\windows\system32\drivers\MDPMGRNT.SYS [2001-10-29 23120]
R0 PQV2i;PQV2i;c:\windows\system32\drivers\PQV2i.sys [2003-06-03 123957]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-01-22 325128]
R1 ClntMgmt;HP Client Management Driver;c:\windows\system32\drivers\Clntmgmt.sys [2004-06-10 54272]
R1 PQIMount;PQIMount;c:\windows\system32\drivers\PQIMount.sys [2003-06-03 46900]
R2 AGENTCD;DriverAgent Class Driver;c:\program files\Inc.Jet\AgentCD.sys [2004-10-26 117760]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-02-03 298264]
R2 cpqWebDmi;Insight Web Agent;c:\progra~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe [2004-06-10 24576]
R2 KaseyaAgent;Kaseya Agent;c:\program files\TeamLogic IT\Agent\AgentMon.exe [2009-01-14 610304]
R2 ParPortKA;ParPortKA;c:\program files\Inc.Jet\ParPortKA.sys [2004-10-26 5632]
R3 KAPFA;KAPFA;c:\windows\system32\drivers\KaPFA.sys [2009-01-14 20792]
S3 getPlus® Helper;getPlus® Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2008-10-07 33752]
S3 MDFSYSNT;MDFSYSNT;c:\windows\system32\drivers\MDFSYSNT.SYS [2001-11-13 214192]
.
Contents of the 'Scheduled Tasks' folder

2009-01-30 c:\windows\Tasks\Ally Mail List April 08 Final.job
- c:\documents and settings\Administrator\Desktop\Ally Mail List April 08 Final.csv []

2009-01-30 c:\windows\Tasks\Backup MyPC.job
- c:\progra~1\Stomp\BACKUP~1\bewin32.exe [2003-10-30 03:10]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/
uSearchMigratedDefaultURL = hxxp://search.aol.com/aolcom/search?query={searchTerms}
mStart Page = hxxp://go.compaq.com/1Q00CDT/0409/bl7.asp
mSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
uInternet Settings,ProxyOverride = <local>
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-09 17:13:47
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-02-09 17:15:02
ComboFix-quarantined-files.txt 2009-02-09 23:14:59
ComboFix2.txt 2009-02-09 16:06:58

Pre-Run: 28,470,571,008 bytes free
Post-Run: 28,458,557,440 bytes free

166 --- E O F --- 2008-12-18 21:05:43







Malwarebytes' Anti-Malware 1.33
Database version: 1742
Windows 5.1.2600 Service Pack 3

2/9/2009 5:22:45 PM
mbam-log-2009-02-09 (17-22-45).txt

Scan type: Quick Scan
Objects scanned: 54393
Time elapsed: 2 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\setup.player (Spyware.MarketScore) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\setup.player.2k2 (Spyware.MarketScore) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 extremeboy

extremeboy

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Posted 09 February 2009 - 06:39 PM

Hello.

Looks a lot better now. Please run an online scan.

Run ESET Online Scan
  • Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how.
  • Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start. If you see a "Security Warning" that asks if you want to install and run a file called "OnlineScanner.cab", click Yes.
  • Click Start. The online scanner will now prepare itself for running on your pc.
  • To do a full-scan, tick: Remove found threats and Scan potentially unwanted applications.
  • Press Scan. The Onlinescan will now start and scan your computer. Please be patient as this a while.
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window.
  • Click Start, then Run.... The the box that appears type with the quotes:
    "C:\Program Files\EsetOnlineScanner\log.txt"
  • The scan results will now open in Notepad
  • Click into the text area, right-click and chose select all. Right-click again and chose Copy.
  • Post back with the log.txt in your next reply.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

Post back with:
-ESET scan log
-New DDS logs


With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#8 TLIT

TLIT
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Posted 09 February 2009 - 10:02 PM

Here are the results of the scans:

ESET:

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3840 (20090210)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=0e9185c93c106146bd57dac278583aba
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-02-10 02:30:57
# local_time=2009-02-09 08:30:57 (-0600, Central Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=388357
# found=0
# scan_time=3205







DDS (Ver_09-01-19.01) - NTFSx86
Run by Administrator at 20:55:39.01 on Mon 02/09/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1412 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\WINDOWS\system32\ltmsg.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\TeamLogic IT\Agent\KaUsrTsk.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\WINDOWS\Cpqdiag\Cpqdfwag.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TeamLogic IT\Agent\AgentMon.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\explorer.exe
C:\TeamLogicIT Temp\KRlyCLis.exe
C:\WINDOWS\explorer.exe
C:\TEMP\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/
uSearchMigratedDefaultURL = hxxp://search.aol.com/aolcom/search?query={searchTerms}
mStart Page = hxxp://go.compaq.com/1Q00CDT/0409/bl7.asp
mSearch Bar = hxxp://go.compaq.com/1Q00CDT/0409/bl8.asp
uInternet Settings,ProxyOverride = <local>
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Smapp] c:\program files\analog devices\soundmax\SMTray.exe
mRun: [DrvLsnr] c:\program files\analog devices\soundmax\DrvLsnr.exe
mRun: [srmclean] c:\cpqs\scom\srmclean.exe
mRun: [ChkAdmin] c:\progra~1\compaq\compaq~1\CHKADMIN.EXE
mRun: [LTWinModem1] ltmsg.exe 9
mRun: [StatusClient 2.6] c:\program files\hewlett-packard\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup 2.5] c:\program files\hewlett-packard\toolbox\hpbpsttp.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [Kaseya Agent Service Helper] "c:\program files\teamlogic it\agent\KaUsrTsk.exe"
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
mRunServices: [CPQDFWAG] c:\windows\cpqdiag\CpqDfwAg.exe
dRun: [Symantec NetDriver Warning] c:\progra~1\symnet~1\SNDWarn.exe
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\ding!.lnk - c:\program files\southwest airlines\ding\Ding.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\symant~1.lnk - c:\program files\microsoft office\office\1033\OLFSNT40.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - hxxp://www.eset.eu/buxus/docs/OnlineScanner.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38149.7578472222
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R0 MDPMGRNT;MDPMGRNT;c:\windows\system32\drivers\MDPMGRNT.SYS [2001-10-29 23120]
R0 PQV2i;PQV2i;c:\windows\system32\drivers\PQV2i.sys [2003-6-3 123957]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-22 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-22 27656]
R1 ClntMgmt;HP Client Management Driver;c:\windows\system32\drivers\Clntmgmt.sys [2004-6-10 54272]
R1 PQIMount;PQIMount;c:\windows\system32\drivers\PQIMount.sys [2003-6-3 46900]
R3 KAPFA;KAPFA;c:\windows\system32\drivers\KaPFA.sys [2009-1-14 20792]
R4 AGENTCD;DriverAgent Class Driver;c:\program files\inc.jet\AgentCD.sys [2004-10-26 117760]
R4 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-3 298264]
R4 cpqWebDmi;Insight Web Agent;c:\progra~1\compaq\compaq~1\cpqweb~1\WebDmi.exe [2004-6-10 24576]
R4 KaseyaAgent;Kaseya Agent;c:\program files\teamlogic it\agent\AgentMon.exe [2009-1-14 610304]
R4 ParPortKA;ParPortKA;c:\program files\inc.jet\ParPortKA.sys [2004-10-26 5632]
S3 getPlus® Helper;getPlus® Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2008-10-7 33752]
S3 MDFSYSNT;MDFSYSNT;c:\windows\system32\drivers\MDFSYSNT.SYS [2001-11-13 214192]

=============== Created Last 30 ================

2009-02-09 19:13 <DIR> --d----- c:\program files\EsetOnlineScanner
2009-02-09 17:10 <DIR> --d----- C:\ComboFix
2009-02-09 10:11 345 a------- c:\windows\gmer.ini
2009-02-09 09:37 <DIR> a-dshr-- C:\cmdcons
2009-02-09 09:35 161,792 a------- c:\windows\SWREG.exe
2009-02-09 09:35 98,816 a------- c:\windows\sed.exe
2009-02-03 14:11 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-28 10:00 <DIR> --d----- c:\temp\DDS
2009-01-28 09:57 368,971 a------- c:\temp\dds.scr
2009-01-23 13:14 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-01-22 15:41 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-01-22 14:29 96,978 a------- c:\temp\VirtumundoBeGone.exe
2009-01-22 14:22 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-22 14:22 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-01-21 09:43 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-21 09:43 73,728 a------- c:\windows\system32\javacpl.cpl
2009-01-20 15:55 38,709,280 a------- c:\temp\kav8.0.0.506en.exe
2009-01-20 15:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-01-20 13:49 <DIR> --d----- c:\program files\RealVNC
2009-01-14 12:40 <DIR> --d----- C:\TeamLogicIT Temp
2009-01-14 12:34 <DIR> --d----- c:\program files\AVG
2009-01-14 12:28 135,168 a------- c:\windows\system32\kaseyasp.dll
2009-01-14 12:28 20,792 a------- c:\windows\system32\drivers\KaPFA.sys
2009-01-14 12:28 13,240 a------- c:\windows\system32\drivers\KaseyaHA.sys
2009-01-14 12:28 <DIR> --d----- c:\program files\TeamLogic IT
2009-01-14 12:26 <DIR> --d----- c:\documents and settings\administrator\.housecall6.6

==================== Find3M ====================

2009-01-14 16:11 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-14 16:11 15,504 a------- c:\windows\system32\drivers\mbam.sys
2008-12-13 00:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
1998-12-08 20:53 186,368 a------- c:\program files\common files\IRAREG.DLL
1998-12-08 20:53 99,840 a------- c:\program files\common files\IRAABOUT.DLL
1998-12-08 20:53 70,144 a------- c:\program files\common files\IRAMDMTR.DLL
1998-12-08 20:53 48,640 a------- c:\program files\common files\IRALPTTR.DLL
1998-12-08 20:53 31,744 a------- c:\program files\common files\IRAWEBTR.DLL
1998-12-08 20:53 17,920 a------- c:\program files\common files\IRASRIAL.DLL
2008-09-18 09:06 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091820080919\index.dat

============= FINISH: 20:56:07.26 ===============







UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-01-19.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 6/10/2004 11:55:29 AM
System Uptime: 2/9/2009 10:13:02 AM (10 hours ago)

Motherboard: Hewlett-Packard | | 085Ch
Processor: Intel® Pentium® 4 CPU 3.00GHz | XU1 PROCESSOR | 2992/800mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 45 GiB total, 26.475 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 29 GiB total, 9.337 GiB free.
F: is Removable
G: is FIXED (NTFS) - 37 GiB total, 34.125 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Description: PS/2 Compatible Mouse
Device ID: ACPI\PNP0F13\4&369939D9&0
Manufacturer: Microsoft
Name: PS/2 Compatible Mouse
PNP Device ID: ACPI\PNP0F13\4&369939D9&0
Service: i8042prt

==== System Restore Points ===================

RP975: 1/5/2009 12:53:55 PM - System Checkpoint
RP976: 1/5/2009 12:53:55 PM - Removed Adobe Reader 7.0.8
RP977: 1/5/2009 12:53:55 PM - Installed Adobe Reader 9.
RP978: 1/5/2009 12:53:56 PM - Removed Bulk Mailer 5
RP979: 1/5/2009 12:53:56 PM - System Checkpoint
RP980: 1/5/2009 12:53:56 PM - System Checkpoint
RP981: 1/5/2009 12:53:56 PM - System Checkpoint
RP982: 1/5/2009 12:53:56 PM - System Checkpoint
RP983: 1/5/2009 12:53:56 PM - Software Distribution Service 3.0
RP984: 1/5/2009 12:53:56 PM - System Checkpoint
RP985: 1/5/2009 12:53:56 PM - System Checkpoint
RP986: 1/5/2009 12:53:56 PM - System Checkpoint
RP987: 1/5/2009 12:53:57 PM - Software Distribution Service 3.0
RP988: 1/5/2009 12:53:57 PM - System Checkpoint
RP989: 1/5/2009 12:53:57 PM - Software Distribution Service 3.0
RP990: 1/5/2009 12:53:57 PM - System Checkpoint
RP991: 1/5/2009 12:53:57 PM - Installed DING!
RP992: 1/5/2009 12:53:57 PM - System Checkpoint
RP993: 1/5/2009 12:53:57 PM - System Checkpoint
RP994: 1/5/2009 12:53:58 PM - System Checkpoint
RP995: 1/5/2009 12:53:58 PM - System Checkpoint
RP996: 1/5/2009 12:53:58 PM - System Checkpoint
RP997: 1/5/2009 12:53:58 PM - Software Distribution Service 3.0
RP998: 1/5/2009 12:53:58 PM - System Checkpoint
RP999: 1/5/2009 12:53:58 PM - System Checkpoint
RP1000: 11/18/2008 12:10:19 PM - System Checkpoint
RP1001: 11/19/2008 1:13:45 PM - System Checkpoint
RP1002: 11/21/2008 8:56:15 AM - System Checkpoint
RP1003: 11/24/2008 9:14:58 AM - System Checkpoint
RP1004: 11/25/2008 10:30:59 AM - System Checkpoint
RP1005: 12/1/2008 3:10:08 PM - System Checkpoint
RP1006: 12/3/2008 9:28:45 AM - System Checkpoint
RP1007: 12/4/2008 10:06:14 AM - System Checkpoint
RP1008: 12/5/2008 10:17:05 AM - System Checkpoint
RP1009: 12/8/2008 10:19:52 AM - System Checkpoint
RP1010: 12/9/2008 11:40:56 AM - System Checkpoint
RP1011: 12/10/2008 11:42:47 AM - System Checkpoint
RP1012: 12/10/2008 3:56:58 PM - Software Distribution Service 3.0
RP1013: 12/11/2008 3:09:28 PM - Software Distribution Service 3.0
RP1014: 12/16/2008 10:22:27 AM - System Checkpoint
RP1015: 12/17/2008 12:52:06 PM - System Checkpoint
RP1016: 12/18/2008 2:25:32 PM - System Checkpoint
RP1017: 12/18/2008 3:04:50 PM - Software Distribution Service 3.0
RP1018: 12/22/2008 12:37:00 PM - System Checkpoint
RP1019: 12/28/2008 12:44:42 PM - System Checkpoint
RP1020: 12/30/2008 11:48:04 AM - System Checkpoint
RP1021: 12/31/2008 1:11:39 PM - System Checkpoint
RP1022: 1/2/2009 12:07:03 PM - System Checkpoint
RP1023: 1/5/2009 9:33:14 AM - System Checkpoint
RP1024: 1/14/2009 12:28:20 PM - Last known good configuration
RP1025: 1/20/2009 5:53:27 PM - System Checkpoint
RP1026: 1/21/2009 4:00:40 PM - Removed Java 2 Runtime Environment, SE v1.4.2_01
RP1027: 1/21/2009 4:01:02 PM - Removed Java 2 Runtime Environment, SE v1.4.2_03
RP1028: 1/21/2009 4:06:03 PM - Removed Kaspersky Anti-Virus 2009.
RP1029: 2/9/2009 11:01:02 AM - System Checkpoint
RP1030: 2/9/2009 5:11:10 PM - ComboFix created restore point

==== Installed Programs ======================

Ad-Aware SE Personal
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Adobe Photoshop Album Starter Edition 3.2
AVG Free 8.0
Broadcom Management Programs
Diagnostics for Windows
DING!
Easy Access Button Support
ESET Online Scanner
Fonts Galore
getPlus® for Adobe
greenstreet Font Manager
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
hp LaserJet 1160/1320 series
HP Software Update
Inc.Jet
Insight Management Agent
Intel® Extreme Graphics 2 Driver
InterVideo WinDVD
Java™ 6 Update 11
Lucent Win Modem
MacDrive 5
Malwarebytes' Anti-Malware
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Disc 2
Microsoft Office 2000 SR-1 Premium
Microsoft Office Access database engine 2007 (English)
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
NetMos Multi-IO Controller
Norton 360
Outlook Permissions Addin
PowerQuest Drive Image 7.0
PrintScreen
Remote Diagnostics Enabling Agent
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Smart Marketing Suite V1.0
SmartAddresser
SmartAddresser 2020
SmartAddresser 2020 5.0
SmartAddresser 2020 5.0 Update
SmartAddresser 2020 DPV Module
SmartAddresser 2020 Update
SmartAddresser 2020 Update 05-14-2007
SmartAddresser 5.0
Software Setup
Sonic Update Manager
SoundMAX
Stomp Backup MyPC
TeamLogic IT SystemWatch
Tweak UI
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 10
Windows XP Service Pack 3
WinZip

==== Event Viewer Messages From Past Week ========

2/5/2009 9:43:34 AM, error: DCOM [10009] - DCOM was unable to communicate with the computer PMS3 using any of the configured protocols.
2/5/2009 9:42:58 AM, error: ParVdm [2] - Unable to get device object pointer for port object.
2/3/2009 1:47:19 PM, error: Service Control Manager [7034] - The Terminal Services service terminated unexpectedly. It has done this 1 time(s).
2/3/2009 1:47:19 PM, error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
2/3/2009 12:00:25 PM, error: Service Control Manager [7031] - The AVG Free8 WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
2/9/2009 9:59:56 AM, error: Service Control Manager [7016] - The GEARSecurity service has reported an invalid current state 0.
2/9/2009 5:10:17 PM, error: Service Control Manager [7034] - The VNC Server Version 4 service terminated unexpectedly. It has done this 1 time(s).
2/9/2009 5:15:04 PM, error: PlugPlayManager [11] - The device Root\LEGACY_GMER\0000 disappeared from the system without first being prepared for removal.

==== End Of File ===========================

#9 extremeboy

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Posted 10 February 2009 - 01:04 PM

Hello.

Looks good. Any problems left?

Please follow/read the steps below to remove the tools we used and for some more information. :step5:

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Click on your Start Menu, then Run....
  • Now type combofix /u in the runbox and click OK. Notice the space between the "x" and "/".
    Posted Image
  • When shown the disclaimer, Select "2"
This will remove files/folders assoicated with combofix and uninstall it.

Uninstall GMER
We will now remove GMER.
  • Go to Start ---> Run ----> In the Open Field type in: C:\WINDOWS\gmer_uninstall.cmd
  • Now Click Ok
  • This shall uninstall GMER and everything related to it.
Download and Run OTCleanIt

We will now remove the tools we used during this fix.
  • Download OTCleanIt by OldTimer to your desktop.
  • Double click OTCleanIt.exe to start the program.
  • Click the big CleanUp! button.
  • When asked if you want to proceed witht the cleanup process, click Yes. Restart your computer when prompted.
You may delete the tool after use.


Congratulations! You now appear clean! :step1: :) :thumbup2:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Increase System Performance

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.


Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • By updating your machine, you have one less headache! Posted Image
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish, you can also use automatic updates. This is a good thing to have if you want to be up-to-date all the time, but can also be a bit of an annoyance due to its handling and the sizes of the updates. If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
  • If you do not want to have automatic updates turned on, or are on dial-up, you can always download updates seperately at: http://windowsupdate.microsoft.com.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Additional Security Programs

For a nice list of freeware programmes in all categories, please have a look at this thread with freeware products that are regarded as useful by the users of this forum: Commonly Used Freeware Replacements.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck :step4:


If you have no more questions, comments or problems please tell us, so we can close off the topic.

Thanks :)

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#10 TLIT

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Posted 10 February 2009 - 03:47 PM

EB,

Thank you so much for your help. Everything seems to be working just fine now. I followed your instructions from your last post and everything has been uninstalled. Once again, thank you for your expertise and assistance. You have really helped me out. Have a great week!

#11 extremeboy

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Posted 10 February 2009 - 05:06 PM

Your very welcome :)

I'm very happy I can help out. Happy surfing again and good luck :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#12 extremeboy

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Posted 10 February 2009 - 05:09 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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