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Virus/Popups


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#1 Trinket

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Posted 27 January 2009 - 10:45 PM

Out of nowhere in the past week, I've started getting a flood of popups from addresses like c5.zebo.com, nexplore.com, interplusclick.com, squadralnode.com, trafficexplorer.com, etc.
Probably also connected to this, my internet is routinely interrupted and I get the message "Server busy, do you want to retry or switch" (or something like that -- I'm sorry, I don't know what it is exactly).

I've already gone through my Add/Delete programs and can't find anything that looks out of the ordinary... although I don't know if I'd actually be able to identify something that wasn't supposed to be there.

I'm assuming this whole thing started when I updated to IE7 -- I honestly had never had a single popup before, but as soon as the installation completed I had so many popups I couldn't leave my computer alone for a second without it being flooded. I uninstalled that and reinstalled the older version, and while the frequency of the popups decreased they're still there. Plus, it started doing this extremely irritating thing where fifty windows open at the same time. I was told by a friend to switch to Firefox, but when I did that I started getting popups from both that and IE at the same time.

Please, someone tell me there's an easy point-and-click way to fix this?

Thanks!

Edit: Oh, sorry -- I'm using Windows XP, Internet Explorer... 6.2?, and my computer is a Dell Dimension 2400.

Edited by Trinket, 27 January 2009 - 10:49 PM.


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#2 boopme

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Posted 28 January 2009 - 12:13 AM

Hello we can get this .. Run these ,I'll be back to check in the morning.

Next run ATF:
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Follow with MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 Trinket

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Posted 28 January 2009 - 12:37 AM

Thank you very much!

Here is the (sort of alarmingly large) MBAM list:

______________________________

Malwarebytes' Anti-Malware 1.33
Database version: 1701
Windows 5.1.2600 Service Pack 2

1/28/2009 12:35:46 AM
mbam-log-2009-01-28 (00-35-46).txt

Scan type: Quick Scan
Objects scanned: 59641
Time elapsed: 9 minute(s), 41 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 8

Memory Processes Infected:
C:\Program Files\GetModule\GetModule35.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{00000162-9980-0010-8000-00aa00389b71} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\GetModule (Adware.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\getmodule35 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\GetModule (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Monica\Application Data\GetModule (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\GetModule\GetModule33.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\GetModule\GetModule34.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\GetModule\GetModule35.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Monica\Application Data\GetModule\dicik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Monica\Application Data\GetModule\kwdik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Monica\Application Data\GetModule\ofadik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\wpv111232070177.cpx (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\wpv751232248330.cpx (Trojan.Agent) -> Quarantined and deleted successfully.

#4 boopme

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Posted 28 January 2009 - 10:13 AM

Morning, A lot of adware and a couple trojansso far. Let's run these next and I think we'll have it. Let me know if you still have symptoms after these.

From your regular user acccount:
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

NOW RERUN MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Trinket

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Posted 28 January 2009 - 11:51 AM

Awesome, thank you!
I'll have to wait until I'm home from work to run these, but then I'll be sure to post my new scan log.

#6 boopme

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Posted 28 January 2009 - 12:05 PM

No problemo, I;ll look later.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Trinket

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Posted 28 January 2009 - 06:01 PM

Okay -- I installed SUPERAntiSpyware (emphasis, much?) and unchecked all the boxes I was supposed to uncheck.
Then I restarted in Safe Mode.
And the screen sort of got bigger, and everything sort of looked blurry and older, which I guess is what happens in safe mode? But it opened and everything. Unfortunately, my keyboard didn't work. So I couldn't type in my password, so I couldn't log on, so I couldn't actually run the scan.
Obviously, the keyboard worked once I restarted in UnSafe Mode.
I'm going to try again, but is there something simple I'm missing here, in terms of... typing whilst in Safe Mode?

#8 boopme

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Posted 28 January 2009 - 09:38 PM

Run it from Normal for now. Post the log
Do you have a USB keyboard?

the screen sort of got bigger.. is normal safe mode behavior.


RERUN MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Trinket

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Posted 28 January 2009 - 11:54 PM

Update from my laptop: I just took my password off and ran it in safe mode that way, so I wouldn't have to type anything.
The scanner has now been running for five hours and thirty-some minutes. In retrospect I should probably have figured out a way to have it *not* scan my music files.... :thumbsup:
So anyway, I expect it to have dredged its way through everything by morning (it has found fourteen files so far, aha), at which point I'll restart it in normal mode and post the scan.

#10 boopme

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Posted 29 January 2009 - 12:21 AM

Ok may as well let it finish. I'll be back in the am.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Trinket

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Posted 29 January 2009 - 08:53 AM

All righty! Here is my SUPERAntiSpyware scan:

______________________________

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/29/2009 at 02:04 AM

Application Version : 4.25.1012

Core Rules Database Version : 3733
Trace Rules Database Version: 1702

Scan type : Complete Scan
Total Scan Time : 07:56:11

Memory items scanned : 255
Memory threats detected : 0
Registry items scanned : 5809
Registry threats detected : 1
File items scanned : 111928
File threats detected : 14

Spyware.WebSearch (WinTools/HuntBar)
HKU\S-1-5-21-3353183705-261198984-3713756118-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{339BB23F-A864-48C0-A59F-29EA915965EC}

Adware.Tracking Cookie
C:\Documents and Settings\Monica\Cookies\monica@ad.yieldmanager[1].txt
C:\Documents and Settings\Monica\Cookies\monica@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Monica\Cookies\monica@dynamic.media.adrevolver[2].txt
C:\Documents and Settings\Monica\Cookies\monica@advertising[1].txt
C:\Documents and Settings\Monica\Cookies\monica@specificmedia[2].txt
C:\Documents and Settings\Monica\Cookies\monica@zedo[2].txt
C:\Documents and Settings\Monica\Cookies\monica@adrevolver[1].txt
C:\Documents and Settings\Monica\Cookies\monica@adopt.specificclick[1].txt
C:\Documents and Settings\Monica\Cookies\monica@media.adrevolver[1].txt
C:\Documents and Settings\Monica\Cookies\monica@specificclick[2].txt
C:\Documents and Settings\Monica\Cookies\monica@atdmt[2].txt
C:\Documents and Settings\Monica\Cookies\monica@doubleclick[1].txt
C:\Documents and Settings\Monica\Cookies\monica@mediaplex[1].txt
C:\Documents and Settings\Monica\Cookies\monica@insightexpressai[1].txt
___________________________

My MBAM scan will be ready in a couple of minutes, hopefully.

#12 Trinket

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Posted 29 January 2009 - 09:24 AM

Aaaand, my MBAM scan:

It looks pretty fantastic -- assuming this means that everything is taken care of, how often would you recommend I run all of these new programs I have sitting on my desktop. I'd already been using ones like AdAware, Avast, um, CCleaner, things like that, on a weekly basis, but obviously it wasn't doing the job.

______________________________

Malwarebytes' Anti-Malware 1.33
Database version: 1705
Windows 5.1.2600 Service Pack 2

1/29/2009 9:22:31 AM
mbam-log-2009-01-29 (09-22-30).txt

Scan type: Quick Scan
Objects scanned: 60801
Time elapsed: 12 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#13 boopme

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Posted 29 January 2009 - 11:05 AM

You look good to go. If there are no more symptoms of infection on your end then....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Trinket

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Posted 30 January 2009 - 10:18 AM

Great!

Thanks so much for helping me out with this -- I really appreciate it.

#15 boopme

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Posted 30 January 2009 - 04:52 PM

You;re welcome, please take a few moments to read quietman7's Tips to protect yourself against malware and reduce the potential for re-infection.
:

See post 17 L@@K
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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