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Infected with Trojans Win32.Monder, Win32.FraudPack, and maybe more...


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4 replies to this topic

#1 TimN

TimN

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  • Local time:08:16 PM

Posted 27 January 2009 - 09:10 PM

My main complaint at the moment is the browser hijacking. I've tried different trojan removal tools, but to no avail. I would appreciate any help. Here is the DDS log:

DDS (Ver_09-01-19.01) - NTFSx86
Run by Tim at 19:57:33.32 on Tue 01/27/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1273 [GMT -6:00]

AV: The Shield Deluxe 2008 *On-access scanning enabled* (Updated)
FW: The Shield Deluxe 2008 *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\WINDOWS\vVX3000.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\NETGEAR\WN111\wn111.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Citrix\GoToAssist\514\G2AProcessFactory.exe
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Program Files\Microsoft Office\Office10\MSTORDB.EXE
C:\WINDOWS\system32\Pmxmiced.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Tim\Desktop\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080612
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080612
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
BHO: {456a44db-e8df-1d08-19f4-a866741f0bb1}: {1bb0f147-668a-4f91-80d1-fd8ebd44a654} - c:\windows\system32\zggztv.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {465E08E7-F005-4389-980F-1D8764B3486C} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: {df0ac3d7-339f-4d4a-8e10-7cf78edbb3a0} - c:\windows\system32\byXOfeFU.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111} - No File
EB: {6576EBAA-B570-4345-98E4-96153C77CF24} - No File
uRun: [NVIDIA nTune] c:\program files\nvidia corporation\ntune\nTuneCmd.exe resetprofile
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [PMX Daemon] ICO.EXE
mRun: [NVRaidService] c:\windows\system32\nvraidservice.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [AVP] "c:\program files\pcsecurityshield\the shield deluxe 2008\avp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\tim\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\widgets\YahooWidgets.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wn111\wn111.exe
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\pcsecurityshield\the shield deluxe 2008\scieplugin.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/35.06/uploader2.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://blueprintforlife.webex.com/client/T26L/training/ieatgpc.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: klogon - c:\windows\system32\klogon.dll
Notify: pmnmlmkH - pmnmlmkH.dll
AppInit_DLLs: \\?\globalroot\systemroot\system32\senekawi.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\byXOfeFU

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2007-3-3 110360]
R0 nvrd32;NVIDIA nForce RAID Driver;c:\windows\system32\drivers\nvrd32.sys [2008-6-12 128000]
R1 klif;Klif;c:\windows\system32\drivers\klif.sys [2007-1-27 175888]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2008-6-19 18432]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2008-6-19 14336]
R4 AVP;The Shield Deluxe 2008;c:\program files\pcsecurityshield\the shield deluxe 2008\avp.exe [2007-8-23 200768]
S4 senekalight;senekalight;c:\windows\system32\svchost.exe -k netsvcs [2004-8-11 14336]

=============== Created Last 30 ================

2009-01-27 19:48 <DIR> --d----- c:\program files\Trend Micro
2009-01-21 17:15 <DIR> --d----- c:\program files\iPod
2009-01-21 17:15 <DIR> --d----- c:\program files\iTunes
2009-01-21 17:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-01-21 17:14 <DIR> --d----- c:\program files\Bonjour
2009-01-21 17:12 32,000 a------- c:\windows\system32\drivers\usbaapl.sys
2009-01-14 22:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\billeo
2009-01-06 12:49 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-01-06 12:47 <DIR> --d----- c:\documents and settings\tim\.housecall6.6
2009-01-05 16:18 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2009-01-05 16:18 57,344 a------- c:\windows\system32\QuickTime.qts
2009-01-02 12:23 69 a------- c:\windows\NeroDigital.ini
2009-01-01 17:20 1,307,356 ---sh--- c:\windows\system32\upfmkqtv.ini
2008-12-31 23:30 <DIR> --d----- c:\temp\tmp
2008-12-31 23:30 <DIR> --d----- c:\temp\pre
2008-12-31 23:30 <DIR> --d----- c:\temp\peak
2008-12-31 23:30 <DIR> --d----- c:\temp\img
2008-12-31 23:30 <DIR> --d----- c:\temp\Alternate
2008-12-31 23:17 1,307,356 a--sh--- c:\windows\system32\cjnrjvkr.ini
2008-12-31 23:14 784,248 a--sh--- c:\windows\system32\GijQXyxx.ini
2008-12-31 23:14 784,196 a--sh--- c:\windows\system32\GijQXyxx.ini2
2008-12-31 23:14 303,104 a------- c:\windows\system32\xxyXQjiG.dll
2008-12-31 17:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\LightScribe
2008-12-31 17:15 1,307,356 a--sh--- c:\windows\system32\ihpdnlax.ini
2008-12-31 16:51 <DIR> --d----- c:\program files\Nero
2008-12-31 16:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Nero
2008-12-30 21:54 1,307,356 a--sh--- c:\windows\system32\xmismxln.ini
2008-12-29 19:56 1,308,204 a--sh--- c:\windows\system32\nhtyptyh.ini

==================== Find3M ====================

2009-01-27 19:57 1,238,048 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-01-27 19:55 81,851,424 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-01-24 21:12 1,086,608 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-01-24 21:12 119,072 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-01-08 20:00 207,324 a------- c:\windows\pchealth\helpctr\config\cache\Professional_32_1033.dat
2009-01-01 17:55 289,774 a------- c:\windows\system32\senekalog.dat
2009-01-01 17:55 2,461 a------- c:\windows\system32\senekadf.dat
2009-01-01 17:47 785,536 a--sh--- c:\windows\system32\UFefOXyb.ini2
2008-12-29 16:35 113,752 a------- c:\docume~1\tim\applic~1\GDIPFONTCACHEV1.DAT
2008-12-13 00:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 04:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 04:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-12-09 15:12 13,405 a------- c:\windows\system32\senekawi.dll
2008-07-27 20:29 32,768 -------- c:\documents and settings\tim\WebVpnRegKey6-mail-pleasantridgechurch-org.dll
2007-11-18 18:42 461,952 -------- c:\windows\inf\wn111\Mrvw245.sys
2007-05-24 13:58 249,856 -------- c:\windows\inf\wn111\InsDrv2k.exe
2006-07-05 10:21 212,992 -------- c:\windows\inf\wn111\CopyWHQLDriver.exe
2005-11-17 14:46 845,736 -------- c:\windows\inf\wn111\DPInst.exe
2008-08-26 20:31 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082620080827\index.dat

============= FINISH: 19:58:06.14 ===============

And here is the HijackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:48:27 PM, on 1/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\nvraidservice.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\vVX3000.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\NETGEAR\WN111\wn111.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Citrix\GoToAssist\514\G2AProcessFactory.exe
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Program Files\Microsoft Office\Office10\MSTORDB.EXE
C:\WINDOWS\system32\Pmxmiced.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscript.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080612
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080612
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: {456a44db-e8df-1d08-19f4-a866741f0bb1} - {1bb0f147-668a-4f91-80d1-fd8ebd44a654} - C:\WINDOWS\system32\zggztv.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: (no name) - {465E08E7-F005-4389-980F-1D8764B3486C} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: (no name) - {DF0AC3D7-339F-4D4A-8E10-7CF78EDBB3A0} - C:\WINDOWS\system32\byXOfeFU.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [PMX Daemon] ICO.EXE
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [AVP] "C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [NVIDIA nTune] C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe resetprofile
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKUS\S-1-5-21-1811212671-546396018-1848323035-1006\..\Run: [NVIDIA nTune] C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe resetprofile (User 'Jenny')
O4 - HKUS\S-1-5-21-1811212671-546396018-1848323035-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Jenny')
O4 - HKUS\S-1-5-21-1811212671-546396018-1848323035-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Jenny')
O4 - HKUS\S-1-5-21-1811212671-546396018-1848323035-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Jenny')
O4 - HKUS\S-1-5-21-1811212671-546396018-1848323035-1006\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" (User 'Jenny')
O4 - HKUS\S-1-5-21-1811212671-546396018-1848323035-1006\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden (User 'Jenny')
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NETGEAR WN111 Smart Wizard.lnk = C:\Program Files\NETGEAR\WN111\wn111.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\scieplugin.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/35.06/uploader2.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.4.1.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://blueprintforlife.webex.com/client/T...ing/ieatgpc.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: \\?\globalroot\systemroot\system32\senekawi.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O20 - Winlogon Notify: pmnmlmkH - pmnmlmkH.dll (file missing)
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: The Shield Deluxe 2008 (AVP) - PCSecurityShield - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 12813 bytes

Attached Files



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#2 extremeboy

extremeboy

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Posted 07 February 2009 - 10:22 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

-- Note: The screen instructions indicate the attach.txt must be zipped before attaching (not posted) to your forum post. Instead, we want you to include attach.txt as an attachment to upload using the "Browse" button in the text editor when making your reply.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.
  • Download gmer.zip and save to your desktop.
    Alternate Download Site 1
    Alternate Download Site 2
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click the >>>
  • Click on Settings, then check the first five settings:
    • System Protection and Tracing
    • Processes
    • Save created processes to the log
    • Drivers
    • Save loaded drivers to the log
  • You will be prompted to restart your computer. Please do so.
After the reboot, run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for Show All.
  • Click on the Scan and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan. You will know that the scan is done when the Stop buttons turns back to Scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose New>Text document. Once the file is created, open it and right-click again and choose Paste. Save the file as gmer.txt and copy the information in your next reply.
Important!:Please do not select the Show all checkbox during the scan..

Run Kaspersky Online Scanner
Please do a scan with Kaspersky Online Scanner.

This scan is for Internet Explorer only.

If you are using Windows Vista, open your browser by right-clicking on its icon and select Run as administrator to perform this scan.
  • Open the Kaspersky Scanner page.
  • Click on Accept and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis.

In your next reply please include the following:
  • DSS.txt
  • Attach.txt
  • GMER Log
  • Kaspersky's Log
  • What Problems do you still have?

Important Note: For other users who are reading this topic,the instructions provided in this topic are for the original topic starter ONLY. Even if you have similar problems or even log entries to those given here, please do not follow the directions, especially those involving specific tools and scripts. Doing so can result in serious damage to your computer. Instead, please start your own topic and feel free to link to any relevant topics as needed.Please Do NOT follow the instructions provided for this topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 TimN

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Posted 08 February 2009 - 01:31 PM

Thanks for the response, EB. I think the issue may have finally been resolved over the weekend, but I'm not entirely sure because of the erradic nature of these viruses. I should know more as I use the computer throughout the week and will update you as appropriate. If I see any signs of the viruses, I'll take the steps you suggested and go from there. Thanks again for your time.

#4 extremeboy

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Posted 08 February 2009 - 02:45 PM

Hello.

Thanks for letting me know. If everything goes well, tell me so I could close the topic.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 extremeboy

extremeboy

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Posted 10 February 2009 - 05:07 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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