Posted 27 January 2009 - 07:26 PM
Hi and welcome.. First I will be moving this topic from XP to AM I Infected forum for scans and help.
Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
How do I get help? Who is helping me?
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