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Help with Banker Z Trojan please


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2 replies to this topic

#1 mike98541

mike98541

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  • Local time:02:17 AM

Posted 27 January 2009 - 05:53 PM

My anti virus says I have the banker Z virus and deletes it but when I use my browser it seems to come back. My registery editer and task manager both get disabled too. How do I fix this? here is my Hijack this log too.


Scan saved at 2:36:43 PM, on 1/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\WINDOWS\system32\dlcgcoms.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Documents and Settings\Mike\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

http://my.netzero.net/s/sp?r=al&cf=sp&...mpk1975:netzero.

net/1124238632/30/sss.7.40298/&ts=43028528&A=0&B=1122015600000&C=1122015600000&D=1118991600000&I=7.NHA&

N=PLHS&O=I&UT=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by

Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Google plugin - {085E2757-F41D-42d1-B4CC-9DADF7113BBC} - aj32.dll (file missing)
O2 - BHO: (no name) - {1D2C4349-A3CF-4860-9F3F-DE4DDD10CA11} - (no file)
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} -

C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
O2 - BHO: (no name) - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program

Files\Yahoo!\SearchSuggest\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre6\bin\ssv.dll
O2 - BHO: Neopets - {CD292324-974F-4224-D074-CACA427AA030} - C:\PROGRA~1\Neopets\Toolbar\Toolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {F1B2B165-FBF2-4EB3-98FF-9CF5506062B5} - (no file)
O2 - BHO: (no name) - {F8EE8BDA-1C54-4A1F-92C3-079E4AD55CBB} - (no file)
O3 - Toolbar: Neopets - {CD292324-974F-4224-D074-CACA427AA030} - C:\PROGRA~1\Neopets\Toolbar\Toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe"

-startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal

Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA

Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [QuickCare2.2] C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe /P QuickCare2.2
O4 - HKLM\..\Run: [DLCGCATS] rundll32

C:\WINDOWS\system32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\RunServices: [WinupdateMSN] regi.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Mike\Local Settings\Application

Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program

Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program

Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) -

http://us.chat1.yimg.com/us.yimg.com/i/cha...v45/yacscom.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program

Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat...b?1229791268984
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) -

http://simcity.ea.com/play/classic/SimCityX.cab
O16 - DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} (CPlayFirstDinerDashControl Object) -

http://aolsvc.aol.com/onlinegames/dinerdas...sh.1.0.0.93.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} -

http://download.games.yahoo.com/games/web_...aploader_v6.cab
O20 - AppInit_DLLs: \\?\globalroot\systemroot\system32\senekawi.dll
O20 - Winlogon Notify: ssqRIcyX - ssqRIcyX.dll (file missing)
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security

Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program

Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program

Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program

Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common

Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common

Files\SupportSoft\bin\ssrc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program

Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program

Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program

Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program

Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA

Anti-Virus\VetMsg.exe

--
End of file - 12587 bytes

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#2 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,195 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:05:17 AM

Posted 27 January 2009 - 08:47 PM

Hi, mike98541 :thumbup2:

Welcome.

Posted Image Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • If you receive a message that Combofix has detected the presence of rootkit activity and needs to reboot, kindly write down on paper the list of files present in the message before continuing, and post it in your next reply.
  • Install the Recovery Console upon request.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif


#3 JSntgRvr

JSntgRvr

    Master Surgeon General


  • Malware Response Team
  • 11,195 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto Rico
  • Local time:05:17 AM

Posted 31 January 2009 - 02:09 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
btn_donate_SM.gif





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