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one care anti virus not working right


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7 replies to this topic

#1 lindaga35

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Posted 27 January 2009 - 12:39 PM

But, i havent turned it off at all. i cant seem to figure this out, so i thought i would post this and see if anyone else is having a problem too.

any suggestions will be helpful, thanks in advance.

Lindaga

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#2 frankp316

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Posted 27 January 2009 - 07:46 PM

Isn't Microsoft discontinuing that product?

#3 lindaga35

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Posted 27 January 2009 - 11:47 PM

yeah at the end of feb i think. they suppose to offer us the free version soon.

i was just concered by my one care turning off and on by itself.

Lindaga

#4 crimlair

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Posted 28 January 2009 - 03:50 AM

I've read your post in mine so I thought I'd offer my help...
From what you've mentioned, you've been infected with the nasty huelar and its other associates. Huelar can disable your AV tools as well as prevent it from detecting the viruses so that's most likely the reason why Onecare behaves like that. You can see other detailed info of what the malware does from the link quietman7 gave.

#5 lindaga35

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Posted 29 January 2009 - 06:13 PM

i scan with malware bytes too and it found some trojans. It was hijack.start me and aoo30073exe andaoo30077.exe it said probley muldrop trojan.

is that the same ones? what should i do know?

Linda

#6 lindaga35

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Posted 29 January 2009 - 06:31 PM

so if im reading this right( all of the other post) drive d can also be infected. when i scan i do a complete computer scan.

i thought drive d is the cd one, am i wrong? im still learning all this stuff.

Linda

#7 crimlair

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Posted 30 January 2009 - 04:13 AM

I think you should really start a new topic under "am I infected" regarding your new-found viruses and I'll see if I can offer anything. You should include the necessary details as required.

1. The type of Windows you are using
2. The applications you used for the problem and its results
3. The nature of the problem you're having (what it does to your computer)
4. And other details you think should be included.

#8 lindaga35

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Posted 31 January 2009 - 08:24 AM

ok i will, thanks again for all you helpful help on this.

Linda




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