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Troj/Rustok-N


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3 replies to this topic

#1 addimonk

addimonk

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  • Local time:09:29 AM

Posted 27 January 2009 - 12:37 PM

When I go to "certain websites" :thumbup2: I get a message that says this:
Your computer (IP: 99.178.226.120) generates an attacking DOS requests at our servers. This attack was provoked by the spyware/virus named 'Troj/Rustok-N'
I have run my anti virus program (AVG FREE) and it doesn't show me anything. My AVG is out of date, when I try and update it, it says that it couldn't connect to the update server.

Here is my DDS log:


DDS (Ver_09-01-19.01) - NTFSx86
Run by Addison at 12:19:52.70 on Tue 01/27/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.1977.913 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Electronic Arts\EADM\Core.exe
C:\Program Files\AIM6\aim6.exe
C:\Users\Addison\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxext.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\Addison\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\AVG\AVG8\avgscanx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Addison\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=0808&m=aspire_4330
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=0808&m=aspire_4330
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vb32&d=0808&m=aspire_4330
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - No File
BHO: Partner BHO Class: {83ff80f4-8c74-4b80-b5ba-c8ddd434e5c4} - c:\programdata\partner\partner.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [EA Core] c:\program files\electronic arts\eadm\Core.exe -silent
uRun: [DesktopIconToy] c:\program files\desktop icon toy\DesktopIconToy.exe
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [googletalk] c:\users\addison\appdata\roaming\google\google talk\googletalk.exe /autostart
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [BkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [eRecoveryService]
mRun: [Acer Product Registration] "c:\program files\acer\acer registration\ACE1.exe" /startup
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\users\addison\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper20073151.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: NameServer = 85.255.115.117,85.255.112.184
TCP: {67E78899-BC90-4D15-8B51-4BA558967211} = 85.255.115.117,85.255.112.184
TCP: {E5AFCE28-2A38-4CFC-8085-81C2561886C2} = 85.255.115.117,85.255.112.184
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\addison\appdata\roaming\mozilla\firefox\profiles\hqmqwecq.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll
FF - component: c:\program files\mozilla firefox\components\iamfamous.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\addison\appdata\roaming\mozilla\firefox\profiles\hqmqwecq.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-26 97928]
R3 AvgWfpX;AVG Free8 Firewall Driver x86;c:\windows\system32\drivers\avgwfpx.sys [2009-1-26 69128]
R4 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-26 875288]
R4 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-26 231704]
R4 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]
R4 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-25 45056]
R4 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-25 131072]
S3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-8-19 84240]
S3 WSVD;WSVD;c:\windows\system32\drivers\WSVD.sys [2009-1-3 81704]

=============== Created Last 30 ================

2009-01-27 12:04 3,554 a------- c:\windows\system32\tmp.reg
2009-01-26 18:01 <DIR> --d----- c:\program files\Trend Micro
2009-01-26 16:12 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-01-26 15:43 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-26 15:43 69,128 a------- c:\windows\system32\drivers\avgwfpx.sys
2009-01-26 15:43 97,928 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-26 15:43 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-01-26 15:42 <DIR> --d----- c:\program files\AVG
2009-01-26 15:42 <DIR> --d----- c:\programdata\avg8
2009-01-26 15:42 <DIR> --d----- c:\progra~2\avg8
2009-01-25 19:32 <DIR> --d----- c:\program files\BrainWave Generator
2009-01-25 16:00 <DIR> --dshr-- C:\resycled
2009-01-25 16:00 255 ---shr-- C:\autorun.inf
2009-01-25 15:01 303,616 a------- c:\windows\IsUninst.exe
2009-01-22 19:26 <DIR> --d----- c:\program files\Powerbullet
2009-01-22 19:05 <DIR> --d----- c:\program files\Yahoo!
2009-01-20 19:38 <DIR> --d----- c:\users\addison\dwhelper
2009-01-18 19:35 <DIR> --d----- c:\program files\Smith Micro
2009-01-18 19:18 <DIR> --d----- c:\program files\Veoh Networks
2009-01-14 01:12 288,768 a------- c:\windows\system32\drivers\srv.sys
2009-01-10 21:59 <DIR> --d----- c:\program files\VideoLAN
2009-01-09 20:58 <DIR> --d----- c:\program files\Shock Utility
2009-01-09 20:57 65,536 a------- c:\windows\IFinst27.exe
2009-01-03 12:05 81,704 a------- c:\windows\system32\drivers\WSVD.sys
2009-01-03 11:37 <DIR> --d----- c:\program files\SiteAdvisor
2009-01-02 23:21 <DIR> --d----- c:\program files\Bonjour
2009-01-02 03:18 <DIR> --d----- c:\programdata\Viewpoint
2009-01-02 03:18 <DIR> --d----- c:\progra~2\Viewpoint
2009-01-02 03:18 <DIR> --d----- c:\programdata\acccore
2009-01-02 03:18 <DIR> --d----- c:\progra~2\acccore
2009-01-02 03:18 <DIR> --d----- c:\programdata\AOL OCP
2009-01-02 03:18 <DIR> --d----- c:\programdata\AOL
2009-01-02 03:17 <DIR> --d----- c:\program files\common files\AOL
2009-01-02 03:17 <DIR> --d----- c:\program files\AIM6
2009-01-02 03:17 364 a---h--- C:\IPH.PH
2009-01-01 02:14 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-01 00:39 <DIR> --d----- c:\program files\Desktop Icon Toy
2008-12-31 15:07 <DIR> --d----- c:\program files\Audacity
2008-12-31 01:08 <DIR> --d----- c:\users\addison\.thumbnails
2008-12-31 00:52 <DIR> --d----- c:\users\addison\.gimp-2.6
2008-12-31 00:52 <DIR> --d----- c:\users\addison\.gegl-0.0
2008-12-31 00:51 <DIR> --d----- c:\program files\GIMP-2.0
2008-12-30 12:50 0 a---h--- c:\windows\system32\drivers\Msft_User_WpdFs_01_00_00.Wdf
2008-12-30 12:43 128 a------- c:\windows\wininit.ini

==================== Find3M ====================

2008-12-29 11:54 51,200 a------- c:\windows\inf\infpub.dat
2008-12-29 11:54 86,016 a------- c:\windows\inf\infstrng.dat
2008-12-29 11:54 86,016 a------- c:\windows\inf\infstor.dat
2008-12-27 02:24 180,287,794 a------- c:\windows\DUMP4e5d.tmp
2008-12-27 00:42 0 a---h--- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-12-12 00:57 78,336 a------- c:\windows\system32\Agent.OMZ.Fix.exe
2008-11-29 17:58 82,944 a------- c:\windows\system32\IEDFix.C.exe
2008-10-31 22:44 52,736 a------- c:\windows\apppatch\iebrshim.dll
2008-10-31 22:44 2,154,496 a------- c:\windows\apppatch\AcGenral.dll
2008-10-31 22:44 541,696 a------- c:\windows\apppatch\AcLayers.dll
2008-10-31 22:44 460,288 a------- c:\windows\apppatch\AcSpecfc.dll
2008-10-31 22:44 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2008-10-31 22:44 28,672 a------- c:\windows\system32\Apphlpdm.dll
2008-10-31 20:21 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2008-08-19 01:35 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 21:57 174 a--sh--- c:\program files\desktop.ini
2006-11-02 07:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 12:20:41.67 ===============

Attached Files



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#2 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
  • OFFLINE
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  • Gender:Male
  • Local time:10:29 AM

Posted 06 February 2009 - 06:58 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.

Posted ImageBackdoor Threat

IMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.
  • Download gmer.zip and save to your desktop.
    Alternate Download Site 1
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click the >>>
  • Click on Settings, then check the first five settings:
    • System Protection and Tracing
    • Processes
    • Save created processes to the log
    • Drivers
    • Save loaded drivers to the log
  • You will be prompted to restart your computer. Please do so.
After the reboot, run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for Show All.
  • Click on the Scan and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan. You will know that the scan is done when the Stop buttons turns back to Scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose New>Text document. Once the file is created, open it and right-click again and choose Paste. Save the file as gmer.txt and copy the information in your next reply.
If GMER doesn't work in Normal Mode try running it in Safe Mode

Important!:Please do not select the Show all checkbox during the scan..

Post back with:
-Combofix log
-GMER log
-New Pair of DDS logs
-Description of any problems you still have


With Regards,
Extremeboy

Edited by extremeboy, 06 February 2009 - 07:00 PM.

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#3 extremeboy

extremeboy

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Posted 09 February 2009 - 03:33 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 extremeboy

extremeboy

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Posted 11 February 2009 - 05:18 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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