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#1 rubrami281


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Posted 27 January 2009 - 09:32 AM

Hi Guys, sorry for posting earlier in the wrong forum. Hope this time I'm in the right place. It's my first time posting on BleepingComputer.com. Anyway, here is my problem.......... A friend of mine was the recent victim of computer hijackers. He has an IBM desktop pc running Windows XP Pro. He was infected with a virus that changed the language to every program on his PC with encryped symbols: o's, x's, lines, slashes, triangles, .'?00)0ooXxx........that sort of thing. He can surf the web because the IE icon is on his desktop, he can click and open programs from the desktop icons, but the encrypted language won't allow him to go any further. I have made an attempt to follow any instructions and command prompts by placing my PC next to his (As we both have WinXP). I'm also the one downloading any and all software that might be needed during the cleaning prosess and transfering it to his PC via flash drive.Example: I've set his Start menu to open in Classic view as I did mine so that we can follow the prompts on his PC. Below is the log you requested. By the way, we've also initiated scans running Malwarebytes and Online TrendMicro. No malicious or infected files were detected. Thanking you in advance for your time and concern.

DDS (Ver_09-01-19.01) - NTFSx86
Run by Elisardo at 8:43:33.23 on Tue 01/27/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.223.51 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/
uSearch Bar =
uWindow Title = Windows Internet Explorer provided by Comcast
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: QUICKfind BHO Object: {c08df07a-3e49-4e25-9ab0-d3882835f153} - c:\progra~1\idm\quickf~1\plugins\IEHelp.dll
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
dRunOnce: [RunNarrator] Narrator.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Authentication Packages = msv1_0 nwprovau

============= SERVICES / DRIVERS ===============

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2009-1-22 15504]
R4 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2009-1-22 170640]

=============== Created Last 30 ================

2009-01-26 11:33 <DIR> --d----- c:\windows\pss
2009-01-23 15:35 <DIR> --d----- c:\docume~1\elisardo\applic~1\Canneverbe_Limited
2009-01-22 13:35 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-22 13:31 <DIR> --d----- c:\docume~1\elisardo\applic~1\Malwarebytes
2009-01-22 13:31 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-22 13:31 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-22 13:31 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-19 13:40 <DIR> --d----- c:\program files\Bonjour
2009-01-19 13:36 32,000 a------- c:\windows\system32\drivers\usbaapl.sys
2009-01-16 12:59 15,086 a------- c:\windows\ComcastWebmail.ico
2009-01-15 11:58 <DIR> --d----- c:\docume~1\elisardo\applic~1\FRISK Software
2009-01-15 11:18 <DIR> --d----- c:\docume~1\alluse~1\applic~1\FRISK Software
2009-01-13 19:39 <DIR> --d----- c:\program files\ASIO4ALL v2
2009-01-13 19:38 225,280 a------- c:\windows\system32\rewire.dll
2009-01-13 19:38 <DIR> --d----- c:\program files\VstPlugins
2009-01-13 19:38 1,294,336 a------- c:\windows\system32\vorbis.acm
2009-01-13 19:36 <DIR> --d----- c:\program files\Outsim
2009-01-13 19:34 <DIR> --d----- c:\program files\Image-Line
2009-01-13 18:42 0 a------- c:\windows\vpc32.INI
2009-01-13 18:06 <DIR> --d----- c:\program files\Symantec AntiVirus
2009-01-13 18:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-01-10 17:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Comcast
2009-01-04 15:36 <DIR> --d----- c:\program files\Imikimi
2009-01-02 16:14 268 a---h--- C:\sqmdata05.sqm
2009-01-02 16:14 244 a---h--- C:\sqmnoopt05.sqm
2009-01-02 15:55 <DIR> --d----- c:\program files\ComcastUI
2009-01-02 15:42 268 a---h--- C:\sqmdata04.sqm
2009-01-02 15:42 244 a---h--- C:\sqmnoopt04.sqm
2009-01-02 15:27 268 a---h--- C:\sqmdata03.sqm
2009-01-02 15:27 244 a---h--- C:\sqmnoopt03.sqm
2009-01-01 23:07 268 a---h--- C:\sqmdata02.sqm
2009-01-01 23:07 244 a---h--- C:\sqmnoopt02.sqm
2008-12-30 15:14 208,744 a------- c:\windows\system32\muweb.dll

==================== Find3M ====================

2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-10-30 16:15 410,976 a------- c:\windows\system32\deploytk.dll
2008-10-30 13:28 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-10-30 12:38 315,392 a------- c:\windows\HideWin.exe
2008-10-30 10:01 21,640 a------- c:\windows\system32\emptyregdb.dat

============= FINISH: 8:43:56.01 ===============

Attached Files

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#2 KoanYorel


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Posted 09 February 2009 - 12:04 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel


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Posted 13 February 2009 - 10:06 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

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