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Win32Backdoor.TDSS reported repeatedly by Ad-Adware AE


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#1 toeside

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Posted 26 January 2009 - 11:26 PM

Attempting to assist a friend with system trashed by viruses/malware. Some success, but not complete

Windows XP Media Edition SP3 on Dell Dimension E510

- System freezing at various points during boot and during use
- Windows Defender scan reports clean
- Trend Micro Housecall online scan reports clean
- Ad-Adware AE repeatedly reports Win32Backdoor.TDSS found. Same 2 files always removed then reappear:
c:\windows\system32\drivers\TDSSpqlt.sys
c:\windows\system32\TDSSoiqt.dll
(toggled System Restore off/on, no help)
- Spybot 1.6.0 installs, but fails to present GUI when started
- HijackThis install (HJTInstall.exe) fails
- Malwarebytes' Anti-Malware install fails
- SDFix install fails
- Smitfraud Fix install fails
- Avanquest Fix-It Utilities 9 installed, then uninstall failed

I do not have user's O/S install disks.

Advice is greatly appreciated

DDS log:

DDS (Ver_09-01-19.01) - NTFSx86
Run by Lisa Parks at 22:44:57.03 on Mon 01/26/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.574 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: {02fb361f-01e4-1f47-8b25-f5deffb7565a} - No File
BHO: {13CE55B5-A309-410D-BBC8-A0814FD58266} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7C67037C-58FD-1B02-888F-1AA0C0EC85EA} - No File
BHO: {D88E1558-7C2D-407A-953A-C044F5607CEA} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {ffbc8853-3de4-4b2e-867a-f759fc540536}: {635045cf-957f-a768-e2b4-4ed33588cbff}
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {2D51D869-C36B-42BD-AE68-0A81BC771FA5} - No File
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: musicmatch.com\online
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1232841721875
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: geBRiHax - geBRiHax.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\opnmNGVm

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\lisapa~1\applic~1\mozilla\firefox\profiles\mu9p3xap.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-1-25 64160]
R4 DellBIOS;DellBIOS;\??\c:\docume~1\lisapa~1\locals~1\temp\dellbios.sys --> c:\docume~1\lisapa~1\locals~1\temp\DellBIOS.Sys [?]
R4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 942416]
R4 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys --> c:\windows\system32\drivers\sbaphd.sys [?]
S3 SBRE;SBRE;\??\c:\windows\system32\drivers\sbredrv.sys --> c:\windows\system32\drivers\SBREdrv.sys [?]
S4 dlcd_device;dlcd_device;c:\windows\system32\dlcdcoms.exe -service --> c:\windows\system32\dlcdcoms.exe -service [?]
S4 SBAMSvc;Sunbelt VIPRE Antivirus Service;"c:\program files\common files\antivirus\sbamsvc.exe" --> c:\program files\common files\antivirus\SBAMSvc.exe [?]
S4 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys --> c:\windows\system32\drivers\sbapifs.sys [?]

=============== Created Last 30 ================

2009-01-25 19:59 0 a------- c:\windows\ativpsrm.bin
2009-01-25 17:27 593,920 -------- c:\windows\system32\ati2sgag.exe
2009-01-25 13:50 15,688 a------- c:\windows\system32\lsdelete.exe
2009-01-25 13:02 268,648 a------- c:\windows\system32\mucltui.dll
2009-01-25 13:02 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-01-25 12:51 <DIR> --d----- C:\ATI
2009-01-25 12:23 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-01-25 12:20 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-01-24 20:46 <DIR> --d----- c:\program files\Windows Media Connect 2
2009-01-24 20:45 <DIR> --d----- c:\windows\system32\LogFiles
2009-01-23 16:01 <DIR> --d----- c:\program files\CCleaner
2009-01-23 16:00 <DIR> --d----- C:\downloads
2009-01-23 13:52 <DIR> --d----- c:\documents and settings\lisa parks\.housecall6.6
2009-01-22 23:26 73,728 a------- c:\windows\system32\javacpl.cpl
2009-01-22 23:26 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-22 22:39 <DIR> --d----- c:\windows\system32\scripting
2009-01-22 22:39 <DIR> --d----- c:\windows\l2schemas
2009-01-22 22:39 <DIR> --d----- c:\windows\system32\en
2009-01-22 22:39 <DIR> --d----- c:\windows\system32\bits
2009-01-22 22:36 <DIR> --d----- c:\windows\ServicePackFiles
2009-01-22 19:54 2,206 a------- c:\windows\system32\wpa.dbl
2009-01-21 15:34 <DIR> --d----- c:\program files\Spybot
2009-01-21 14:53 <DIR> --d----- c:\program files\common files\rmqk
2009-01-21 14:52 <DIR> --d----- c:\windows\rmqk
2009-01-21 12:52 <DIR> --d----- c:\docume~1\lisapa~1\applic~1\Avanquest
2009-01-21 01:06 <DIR> --dshr-- C:\_Backup.RC
2009-01-20 23:24 <DIR> --d----- c:\program files\Mjcore
2009-01-20 22:48 <DIR> --d----- c:\program files\Lavasoft
2009-01-20 22:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avanquest
2009-01-20 22:34 <DIR> --d-h--- C:\_Backup
2009-01-20 22:33 <DIR> --d----- c:\program files\common files\AntiVirus
2009-01-20 20:20 21,504 a------- c:\windows\system32\hidserv.dll
2009-01-20 20:06 4,128 a------- C:\INFCACHE.1
2009-01-10 16:02 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-01-10 14:34 <DIR> --d----- c:\windows\pss
2009-01-04 17:48 <DIR> --d----- c:\program files\common files\Scanner
2009-01-03 17:55 90,112 a------- c:\windows\system32\mcrtl32(2).dll
2009-01-03 17:48 <DIR> --d----- c:\program files\McAfee.com
2008-12-28 21:47 <DIR> --d----- c:\program files\Bonjour
2008-12-28 21:44 <DIR> --d----- c:\program files\iPod
2008-12-28 21:43 <DIR> --d----- c:\program files\iTunes
2008-12-28 21:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

==================== Find3M ====================

2009-01-22 22:44 88,959 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-13 01:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll
2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-12-01 17:13 3,452,928 a------- c:\windows\system32\drivers\ati2mtag.sys
2008-12-01 17:13 3,452,928 a------- c:\windows\system32\dllcache\ati2mtag.sys
2008-12-01 15:52 425,984 a------- c:\windows\system32\ATIDEMGX.dll
2008-12-01 15:51 318,464 a------- c:\windows\system32\ati2dvag.dll
2008-12-01 15:46 11,304,960 a------- c:\windows\system32\atioglxx.dll
2008-12-01 15:41 188,416 a------- c:\windows\system32\atipdlxx.dll
2008-12-01 15:40 147,456 a------- c:\windows\system32\Oemdspif.dll
2008-12-01 15:40 26,112 a------- c:\windows\system32\Ati2mdxx.exe
2008-12-01 15:40 43,520 a------- c:\windows\system32\ati2edxx.dll
2008-12-01 15:40 143,360 a------- c:\windows\system32\ati2evxx.dll
2008-12-01 15:38 598,016 a------- c:\windows\system32\ati2evxx.exe
2008-12-01 15:37 53,248 a------- c:\windows\system32\ATIDDC.DLL
2008-12-01 15:27 4,120,384 a------- c:\windows\system32\ati3duag.dll
2008-12-01 15:19 307,200 a------- c:\windows\system32\atiiiexx.dll
2008-12-01 15:11 2,495,360 a------- c:\windows\system32\ativvaxx.dll
2008-12-01 15:11 3,107,788 a------- c:\windows\system32\ativvaxx.dat
2008-12-01 15:11 3,107,788 a------- c:\windows\system32\ativva5x.dat
2008-12-01 15:11 887,724 a------- c:\windows\system32\ativva6x.dat
2008-12-01 14:57 48,640 a------- c:\windows\system32\amdpcom32.dll
2008-12-01 14:53 401,408 a------- c:\windows\system32\atikvmag.dll
2008-12-01 14:53 45,056 a------- c:\windows\system32\amdcalrt.dll
2008-12-01 14:53 45,056 a------- c:\windows\system32\amdcalcl.dll
2008-12-01 14:52 86,016 a------- c:\windows\system32\atiadlxx.dll
2008-12-01 14:52 17,408 a------- c:\windows\system32\atitvo32.dll
2008-12-01 14:51 53,248 a------- c:\windows\system32\drivers\ati2erec.dll
2008-12-01 14:50 286,720 a------- c:\windows\system32\atiok3x2.dll
2008-12-01 14:50 3,252,224 a------- c:\windows\system32\Amdcaldd.dll
2008-12-01 14:45 577,536 a------- c:\windows\system32\ati2cqag.dll
2008-10-30 09:45 180,720 a------- c:\windows\system32\atiicdxx.dat
2008-04-19 15:03 104 ---shr-- c:\windows\system32\4AD99E677A.sys
2008-04-19 15:03 5,852 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 22:45:36.60 ===============

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#2 toeside

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Posted 31 January 2009 - 03:14 AM

More info...

When shelling to DOS, the doing a DIR to list the offending TDSS dlls, the following appears:

[codebox]C:\WINDOWS\system32>dir TDSS* /s
Volume in drive C has no label.
Volume Serial Number is 6035-DD19

Directory of C:\WINDOWS\system32

The parameter is incorrect.
12:00 AM 0
The parameter is incorrect.
12:00 AM 0
2 File(s) 0 bytes

Directory of C:\WINDOWS\system32\drivers

The parameter is incorrect.
?↕??< 0
1 File(s) 0 bytes

Total Files Listed:
3 File(s) 0 bytes[/codebox]

I suspect this is why AdAware can't really clean these two files.

CHKDSK also reports an issue, but CHKDSK /F doesn't run at start-up. It won't run from AUTOEXEC.BAT either:

[codebox]
C:\>chkdsk
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
Deleting index entry sessionstore.js in index $I30 of file 62959.
Deleting index entry SESSIO~1.JS in index $I30 of file 62959.
Index verification completed.

Errors found. CHKDSK cannot continue in read-only mode.[/codebox]

Also SFC /scannnow wants to replace files, but I have no SP3 CD. I do have a clean SP3 system. I'm going to try and bring over a copy of /system32/dllcache from it to affect some repairs.

(Edit 1/31/2009)
I was able to scare up an old Windows XP Pro SP1a install disk. I booted with it into Recovery Console, and was able to easily delete the nasty TDSS files, which were:

c:\windows\system32\drivers\TDSSpqlt.sys
c:\windows\system32\TDSSoiqt.dll

There was also some TDSS file with a 'log' extension which I deleted as well.

Immediately upon rebooting, the scheduled CHKDSK ran successfully, and the system booted without freezing. Ad-Aware is no longer reporting Win32Backddor.TDSS. I believe the problem is solved, but will post back any other discoveries from here.

Edited by toeside, 31 January 2009 - 09:49 PM.


#3 Hoov

Hoov

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Posted 08 February 2009 - 01:12 AM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Run ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#4 Hoov

Hoov

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Posted 18 February 2009 - 05:31 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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