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f10 pressed during boot up - system restore run


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#1 floatnaz

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Posted 26 January 2009 - 10:40 PM

[size="2"]Good evening all. A friend of mine is pretty distraught! He has a small business (making and installing countertops), and earlier today a vendor of his was putting some new software on his computer and he hit f10 during boot-up. It did a full system restore and, I think, wiped out all his data...inventory, invoices, proposals, bids. The works. Needless to say, he is about to jump off a bridge. Any thoughts on how he can restore all the data he is missing, as well as his CAD/CAM software that has all his proposals in it? I am desparate to help him. Any and all thoughts would be greatly appreciated. He currently employs about 7 people and himself with this business. His best customer is a large Home improvent chain. Thanks in advance.

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#2 I.T. Works

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Posted 26 January 2009 - 11:16 PM

It's pretty hard to do that by accident unless he was completely in another world, but at any rate you need to get some recovery software like disk recovery pro or Recuva and try to recover his documents at least. I don't think you'll be able to restore the computer completely but he could get his files and then reinstall the software needed to use them. While you're at it, stress to him the importance of BACKUP, BACKUP, BACKUP. Especially on a business machine. Good luck.
-Nelson

#3 hamluis

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Posted 27 January 2009 - 09:13 AM

You can try TestDisk Step By Step - CGSecurity - http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step

A few days ago, I saw a similar reported situation that was reportedly solved by using this application.

Louis




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