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Possible virus?


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16 replies to this topic

#1 tsquared56

tsquared56

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Posted 26 January 2009 - 07:30 PM

Computer running slow; no obvious virus activity I could find.


DDS (Ver_09-01-19.01) - NTFSx86
Run by HP_Administrator at 16:25:24.93 on Mon 01/26/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3070.2244 [GMT -8:00]

AV: avast! antivirus 4.8.1296 [VPS 090126-0] *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Creative\Shared Files\CTAudSvc.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
svchost.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe
C:\Program Files\DISC\DiscGui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PAVILION&pf=desktop
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [DISCover] c:\program files\disc\DISCover.exe
mRun: [DiscUpdateManager] c:\program files\disc\DiscUpdMgr.exe
mRun: [DMAScheduler] "c:\program files\hp digitalmedia archive\DMAScheduler.exe"
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [<NO NAME>]
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\google~1.lnk - c:\program files\google\google updater\GoogleUpdater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_05\bin\npjpi150_05.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: trymedia.com
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-1-25 111184]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-12-19 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-12-19 352920]
R4 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-1-25 20560]
R4 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-12-19 155160]
R4 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;c:\program files\common files\creative labs shared\service\CTAELicensing.exe [2009-1-25 79360]
S3 CT20XUT;CT20XUT;c:\windows\system32\drivers\CT20XUT.sys [2008-10-8 171032]
S3 CTEXFIFX;CTEXFIFX;c:\windows\system32\drivers\CTEXFIFX.sys [2008-10-8 1324056]
S3 CTHWIUT;CTHWIUT;c:\windows\system32\drivers\CTHWIUT.sys [2008-10-8 72728]

=============== Created Last 30 ================

2009-01-26 16:15 <DIR> --d----- c:\program files\Carbonite
2009-01-26 16:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Carbonite
2009-01-25 19:12 64,988 a------- c:\windows\system32\DVCState-{00000003-00000000-00000009-00001102-00000005-00211102}.rfx
2009-01-25 19:12 54,768 a------- c:\windows\system32\BMXStateBkp-{00000003-00000000-00000009-00001102-00000005-00211102}.rfx
2009-01-25 19:12 54,768 a------- c:\windows\system32\BMXState-{00000003-00000000-00000009-00001102-00000005-00211102}.rfx
2009-01-25 19:12 1,080 a------- c:\windows\system32\settingsbkup.sfm
2009-01-25 19:12 1,080 a------- c:\windows\system32\settings.sfm
2009-01-25 19:10 444,952 a------- c:\windows\system32\wrap_oal.dll
2009-01-25 19:10 109,080 a------- c:\windows\system32\OpenAL32.dll
2009-01-25 19:10 <DIR> --d----- c:\program files\OpenAL
2009-01-25 19:10 158,208 a----r-- c:\windows\system32\CT20XUT.DLL
2009-01-25 19:10 61,952 a----r-- c:\windows\system32\CTHWIUT.DLL
2009-01-25 19:10 1,157,632 a----r-- c:\windows\system32\CTEXFIFX.dll
2009-01-25 18:36 <DIR> --d----- c:\program files\common files\Creative Labs Shared
2009-01-25 18:35 20,888,640 a------- c:\windows\system32\AppSetup.exe
2009-01-25 17:36 647,872 -------- c:\windows\system32\Mscomct2.ocx
2009-01-25 17:11 0 a------- c:\windows\ativpsrm.bin
2009-01-25 17:09 <DIR> --d----- c:\program files\ATI
2009-01-25 17:08 593,920 -------- c:\windows\system32\ati2sgag.exe
2009-01-25 17:07 <DIR> --d----- C:\ATI
2009-01-25 15:12 20,747 a------- c:\windows\system32\drivers\AegisP.sys
2009-01-25 15:12 7,870 a------- c:\windows\system32\rt61.cat
2009-01-25 15:12 356,096 a------- c:\windows\system32\rt61.sys
2009-01-25 15:12 243,328 a------- c:\windows\system32\rt2500.sys
2009-01-25 15:12 94,208 a------- c:\windows\system32\GTW32N50.dll
2009-01-25 15:12 31,930 a------- c:\windows\system32\GTNDIS3.VXD
2009-01-25 15:12 15,872 a------- c:\windows\system32\GTNDIS5.sys
2009-01-25 15:12 7,878 a------- c:\windows\system32\RT2500.CAT
2009-01-25 15:12 17,992 a------- c:\windows\system32\drivers\bcm42rly.sys
2009-01-25 15:12 17,992 a------- c:\windows\system32\bcm42rly.sys
2009-01-25 15:12 920 a------- c:\windows\system32\WLAN.INI
2009-01-25 14:36 <DIR> --dshr-- C:\cmdcons
2009-01-25 14:34 1,869 a--shr-- c:\windows\system32\drivers\103C_HP_CPC_EX272AA-ABA a1520n_YC_0Pavi_QCNH622_E63NAemMPA2_48_INAGAMI2_SASUSTek Computer INC._V2.00_B3.07_T060413_WXP2_L409_M3071_J250_7AMD_8Athlon 64 X2 Dual Core_92_#060720_N_Z_G100271C2.MRK
2009-01-25 14:31 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\HPQ
2009-01-25 14:31 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Malwarebytes
2009-01-25 14:31 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Intuit
2009-01-25 14:31 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\SUPERAntiSpyware.com
2009-01-25 14:31 <DIR> --ds---- c:\documents and settings\hp_administrator\UserData
2009-01-25 14:31 <DIR> --d----- c:\documents and settings\hp_administrator\WINDOWS
2009-01-25 14:31 <DIR> --d----- c:\documents and settings\HP_Administrator
2009-01-25 14:26 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-01-25 13:54 <DIR> --dshr-- c:\windows\system32\dllcache

==================== Find3M ====================

2009-01-25 18:18 237,518 a------- c:\windows\pchealth\helpctr\config\cache\Professional_32_1033.dat
2008-12-01 14:13 3,452,928 a------- c:\windows\system32\drivers\ati2mtag.sys
2008-12-01 14:13 3,452,928 a------- c:\windows\system32\dllcache\ati2mtag.sys
2008-12-01 12:52 425,984 a------- c:\windows\system32\ATIDEMGX.dll
2008-12-01 12:51 318,464 a------- c:\windows\system32\dllcache\ati2dvag.dll
2008-12-01 12:51 318,464 a------- c:\windows\system32\ati2dvag.dll
2008-12-01 12:46 11,304,960 a------- c:\windows\system32\atioglxx.dll
2008-12-01 12:41 188,416 a------- c:\windows\system32\atipdlxx.dll
2008-12-01 12:40 147,456 a------- c:\windows\system32\Oemdspif.dll
2008-12-01 12:40 26,112 a------- c:\windows\system32\Ati2mdxx.exe
2008-12-01 12:40 43,520 a------- c:\windows\system32\ati2edxx.dll
2008-12-01 12:40 143,360 a------- c:\windows\system32\ati2evxx.dll
2008-12-01 12:38 598,016 a------- c:\windows\system32\ati2evxx.exe
2008-12-01 12:37 53,248 a------- c:\windows\system32\ATIDDC.DLL
2008-12-01 12:27 4,120,384 a------- c:\windows\system32\dllcache\ati3duag.dll
2008-12-01 12:27 4,120,384 a------- c:\windows\system32\ati3duag.dll
2008-12-01 12:19 307,200 a------- c:\windows\system32\atiiiexx.dll
2008-12-01 12:11 2,495,360 a------- c:\windows\system32\dllcache\ativvaxx.dll
2008-12-01 12:11 2,495,360 a------- c:\windows\system32\ativvaxx.dll
2008-12-01 12:11 3,107,788 a------- c:\windows\system32\ativvaxx.dat
2008-12-01 12:11 3,107,788 a------- c:\windows\system32\ativva5x.dat
2008-12-01 12:11 887,724 a------- c:\windows\system32\ativva6x.dat
2008-12-01 11:57 48,640 a------- c:\windows\system32\amdpcom32.dll
2008-12-01 11:53 401,408 a------- c:\windows\system32\atikvmag.dll
2008-12-01 11:53 45,056 a------- c:\windows\system32\amdcalrt.dll
2008-12-01 11:53 45,056 a------- c:\windows\system32\amdcalcl.dll
2008-12-01 11:52 86,016 a------- c:\windows\system32\atiadlxx.dll
2008-12-01 11:52 17,408 a------- c:\windows\system32\atitvo32.dll
2008-12-01 11:51 53,248 a------- c:\windows\system32\drivers\ati2erec.dll
2008-12-01 11:50 286,720 a------- c:\windows\system32\atiok3x2.dll
2008-12-01 11:50 3,252,224 a------- c:\windows\system32\Amdcaldd.dll
2008-12-01 11:45 577,536 a------- c:\windows\system32\dllcache\ati2cqag.dll
2008-12-01 11:45 577,536 a------- c:\windows\system32\ati2cqag.dll
2008-11-16 21:44 4,096 a------- c:\windows\d3dx.dat
2008-10-30 06:45 180,720 a------- c:\windows\system32\atiicdxx.dat
2008-08-26 17:07 1,666 a------- c:\docume~1\hp_adm~1\applic~1\wklnhst.dat

============= FINISH: 16:25:53.64 ===============


Thanks
Tim

Attached Files



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#2 extremeboy

extremeboy

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Posted 07 February 2009 - 09:48 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.


Download and Run ATFCleaner

Please download ATF Cleaner by Atribune. This program will clear out temporary files and settings. You will likely be logged out of the forum where you are recieving help.

This program is for XP and Windows 2000 only.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main Select Files to Delete choose: Select All.
  • Click the Empty Selected button.
If you use Firefox browser also...
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser also...
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Download and Run OTScanIt

Download OTScanIt by OldTimer to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program. If you are running on Vista then right-click the program and choose Run as Administrator.
  • Check the Scan all users box at the top left.
  • Change the Rootkit Scan setting from "No" to Yes.
  • Click the Extras button under "Additional Scans".
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Close Notepad (saving the change if necessary).
  • Use the Add Reply button in the forum and Attach the scan back here (do not copy/paste it as it will be too big to fit into the post). It will be located in the OTScanIt folder and named OTScanIt.txt.
Run Scan with Kaspersky

Please do a scan with Kaspersky Online Scanner.

If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.
  • Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how.
  • Open the Kaspersky Scanner page.
  • Click on Accept and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis.

Please post back with:
-OTScanIT log
-Kaspersky log
-What Problems do you still have?


With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

extremeboy

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Posted 10 February 2009 - 03:26 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
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#4 extremeboy

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Posted 12 February 2009 - 05:19 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy

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#5 extremeboy

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Posted 15 February 2009 - 08:40 AM

Hello.

Topic Re-Opened upon user's request, please post the logs I requested in my previous post and a description of any problems you may still have.

With Regards,
Extremeboy
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#6 tsquared56

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Posted 15 February 2009 - 11:25 AM

I attached the OTScan log.

Kaspersky was at about 80% - when I came back, the browser window is blank and "not responding" I do know that it identified 4 objects as either "suspicious" or whatever the term is.

I'm going to re-run Kaspersky now and hopefully this doesn't happen again; then post that log.

The only real problem is that my machine will just randomly have spikes in performance and if I look at task manager, the cpu usage graph will be maxed out, with a bunch of random processes I do not recognize. That still exists, which is why I wasn't surprised to find a few things in Kaspersky - before it froze.

Tim

Edit - When the scan was at 80ish %, I had 3 "threat names" and 4 "infected objects".

Attached Files


Edited by tsquared56, 15 February 2009 - 11:26 AM.


#7 tsquared56

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Posted 15 February 2009 - 02:59 PM

Here's my Kaspersky log.

KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, February 15, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, February 15, 2009 16:17:35
Records in database: 1799925


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area My Computer
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics
Files scanned 189635
Threat name 3
Infected objects 4
Suspicious objects 0
Duration of the scan 03:25:28

File name Threat name Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\209D7903.htm Infected: Trojan-Downloader.JS.Psyme.ve 1

C:\Documents and Settings\HP_Administrator\Desktop\limewire\cemetery gates.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1

C:\Documents and Settings\HP_Administrator\Desktop\limewire\dont question my heart.mp3 Infected: Trojan-Downloader.WMA.GetCodec.c 1

C:\Documents and Settings\HP_Administrator\Desktop\limewire\Nine Days - 257 Weeks.mp3 Infected: Trojan-Downloader.WMA.GetCodec.a 1

The selected area was scanned.


I can't believe three of the infections are from songs I downloaded. :thumbup2:

Attached Files



#8 extremeboy

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Posted 15 February 2009 - 06:44 PM

Hello.

That looks fine.

Kaspersky only found Symantec quarantined items. Please empty all items quarantined by Symantec please.

The rest were infected music files, please delete them by navigating to the following folders and delete the infected files.

C:\Documents and Settings\HP_Administrator\Desktop\limewire\cemetery gates.mp3 <- This file
C:\Documents and Settings\HP_Administrator\Desktop\limewire\dont question my heart.mp3 <- This file
C:\Documents and Settings\HP_Administrator\Desktop\limewire\Nine Days - 257 <- This file

Peer-to-Peer Programs Warning

Your log shows that you are using so called peer-to-peer or file-sharing programs (in your case LimeWire). These programs allow to share files between users as the name(s) suggest. In today's world cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

It is also important to note that sharing entertainment files and proprietary software infringes the copyright laws in many countries over the world and you are putting yourself at risk of being indicted through organizations watching over the rights of the authors of such files (i.e. the RIAA for music files, or the MPAA for movie files in the USA) or the authors of the files themselves.

Naturally there are also legal ways to use these services, such as downloading Linux distributions or office suites such as "Open Office."

It is your decision whether or not you wish to keep your program(s) but I suggest you remove it via add/remove. However, please refrain from using them until your computer has been declared clean.

Update Java to Version 6 Update 12

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 Update 12 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 12.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
    Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u12-windows-i586-p.exe to install the newest version.
*If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
** If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
*** The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Update Windows Installation

Your Microsoft Windows installation is out of date.
Whenever a security problem in its software is found, Microsoft will usually create a patch for it. After the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
Go here to check for & install updates to Microsoft applications.

Note: The update process uses ActiveX, so you will need to use Internet Explorer for it, and allow the ActiveX control that it wants to install.

Please reboot and repeat the update process until there are no more updates to install.

Was there any problems while doing any of the updates, if there was any updates please specify in your next reply.

What problems do you still have?

Attach back with another OTScanIT2 log please.

With Regards,
Extremeboy
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#9 tsquared56

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Posted 15 February 2009 - 10:39 PM

EB-

I'm attaching the OTScan log, but like what happened last time, Avast identified a trojan when the DOS window popped up from OTScan. I don't know if Avast thinks that OTS is a malicious program or not.

Nothing *seems* to be off at the moment, but it's early yet.

Thanks
Tim

edit - I get a message saying that the file is too big to upload, though. I probably shouldn't copy and paste in the forum, either, if it's that big.

Edited by tsquared56, 15 February 2009 - 10:40 PM.


#10 extremeboy

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Posted 16 February 2009 - 11:20 AM

Hello.

When running OTScanIT2 please disable your real-time protections including your AV and Firewall if you have one.

Also, make sure when scanning it the Age File is only 30 days and the scan settings is the same when you first downloaded it please.

Please upload the log here in this case.

Submit file sample
  • Open to the Submission Channel.
  • Under Link to topic where this file was requested, input:
    http://www.bleepingcomputer.com/forums/t/198410/possible-virus/
  • Click Browse and select the OTScanIT2 log.
  • Under the comments section, say that ExtremeBoy asked for the submission because it was too big to post.
  • Then select Send File to send it
  • After that you should get a confirmation if it was uploaded successfully.
`
Tell me once you uploaded it.

With Regards,
Extremeboy
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#11 tsquared56

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Posted 16 February 2009 - 07:49 PM

Hey EB-

I uploaded it using the method you asked for.

Tim

#12 extremeboy

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Posted 16 February 2009 - 08:09 PM

Hello.

What problems do you have? In your first post you said there is not virus infection but just slowness. Defragging removing some temporary files may help or disabling some startup entries or services. Take a read below.

Increase System Performance

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

WildTangent Program Warning

I see that you have WildTangent Web Driver installed. Wild Tangent is a video game software company specializing in online games. It has even made a partnership with AOL to include itself as part of the AOL Instant Messenger for their AIM games section. The WildTangent Web Driver is their technology that allows you to play 3D games over the Internet. Although its not technically considered spyware it does have built in components to update itself and gather information about the computer system including:
  • Operating System Version
  • CPU Type and Speed
  • Memory Amount
  • Video Card type and Driver Version
  • Sound Card type and Driver Version
  • DirectX Version
  • Location that the Web Driver was installed from
For that reason I would suggest you uninstalled it via add/remove.

Reboot after the uninstallation.<- Important.

Your logs look fine. What seems to be the problem?

With Regards,
Extremeboy

Edited by extremeboy, 16 February 2009 - 08:11 PM.

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#13 tsquared56

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Posted 16 February 2009 - 08:15 PM

What I had noticed at the outset was slow performance, coupled with a lot of processes I either didn't know I was running or even recognize.

I suspected that I had some kind of virus behavior based on that, and after removing those 4 infected files, I haven't noticed anything. Whether or not that's related, I don't know, but if everything looks clean, I'll take a look at your last suggestions and call it a day.

Thanks for your help!

#14 extremeboy

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Posted 16 February 2009 - 08:37 PM

Your welcome.

Below are some suggestions and to remove our tools.

Download and Run OTCleanIt

We will now remove the tools we used during this fix.
  • Download OTCleanIt by OldTimer to your desktop.
  • Double click OTCleanIt.exe to start the program.
  • Click the big CleanUp! button.
  • When asked if you want to proceed witht the cleanup process, click Yes. Restart your computer when prompted.
You may delete the tool after use.

Create a New System Restore Point<- Very Important

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.


Congratulations! You now appear clean! :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • By updating your machine, you have one less headache! Posted Image
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish, you can also use automatic updates. This is a good thing to have if you want to be up-to-date all the time, but can also be a bit of an annoyance due to its handling and the sizes of the updates. If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
  • If you do not want to have automatic updates turned on, or are on dial-up, you can always download updates seperately at: http://windowsupdate.microsoft.com.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Additional Security Programs

For a nice list of freeware programmes in all categories, please have a look at this thread with freeware products that are regarded as useful by the users of this forum: Commonly Used Freeware Replacements.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck :thumbup2:


If you have no more questions, comments or problems please tell us, so we can close off the topic.

Thanks :step4:

With Regards,
Extremeboy

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#15 tsquared56

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Posted 17 February 2009 - 07:54 PM

You can close this, EB. Thanks.




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