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Antivirus Pro 2009 problem

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2 replies to this topic

#1 Dragon Queen

Dragon Queen

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Posted 26 January 2009 - 03:52 PM

This program isn't on my computer, its on my little cousin's computer, how he got it I have no idea -- all I know is that I went to go to uninstall the actual program and it said that it was file writted or whatever that is and that I had no access to it, even though I disconnected the internet and scanned with a aquared and spybot, it will not let me delete the program. Should I download SuperAntiSpyware? Will that work or should MalwareBytes take care of it? I know it will not allow me to grab the needed updates from Microsoft.

Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal
You're computer is like a box of chocolates, you never know what kind of crap is on there!

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#2 Crazy_O


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Posted 26 January 2009 - 04:24 PM


#3 Animal


    Bleepin' Animinion

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Posted 26 January 2009 - 06:44 PM

I see that you have a log properly posted here, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Post in this thread when you haven't received an answer in five days.".

To avoid confusion, I am closing this topic.

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