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Undeleteable Virus?


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#1 himynameiseric

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Posted 26 January 2009 - 08:51 AM

well, basically what is going on is that i have downloaded a virus or viruses and/or spyware. The messages im getting are popping up in the corner as i type saying SECURITY SYSTEM HAS DETECTED SPYWARE INFECTION! and i know its spyware/virus, so i looked in the processes in my taskmanager, and saw a strange program called scanningprocess.exe, so i googled it and found out it was a beagle.dz trojan, so i searched for where it was and it was in the C drive in my aliant security services eating up my virus/spyware remover, which i figured becasue it was popping up taht files were corrupt or unstable. also there was another file in the windows/prefetch folder ... so i started up in safe mode and deleted these two files and booted up normally...and still this "mycomputeronlinescan " thing is popping up pretending to be a virus scanner...am i missing some kind of host file or something? or do i have other viruses? and if so, do i download AVG/spybot?
thanks :thumbsup:

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#2 himynameiseric

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Posted 26 January 2009 - 08:57 AM

uh oh, i think im in the wrong topic, can somebody move this?

#3 dc3

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Posted 26 January 2009 - 09:03 AM

Hi eric, and welcome to BleepingComputer.

You have asked about AVG, do you not running a anti virus?

I have asked to have this topic moved to the Am I Infected forum, no big deal.

Edited by dc3, 26 January 2009 - 09:04 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 himynameiseric

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Posted 26 January 2009 - 09:07 AM

i have aliant security services but, i cant use it to scan because the virus has corrupted the files :thumbsup:

#5 himynameiseric

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Posted 26 January 2009 - 09:16 AM

i think i have another virus/spyware, i was looking in my processes and i found ~tmpd.exe, by the way, ocassionally i get the google webpage switch, isnt that spyware?

Edited by himynameiseric, 26 January 2009 - 09:18 AM.


#6 garmanma

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Posted 26 January 2009 - 09:23 AM

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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#7 himynameiseric

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Posted 26 January 2009 - 09:41 AM

i am wondering if anyone knows curse.com (WoW addon site) if it is safe because ive downloaded many addons for the game form there, its very popular, so i assumed it would be safe

#8 dc3

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Posted 26 January 2009 - 09:46 AM

Doing a quick google I only found reassurances that it is a safe sight.

Are you able to download the Malwarebytes?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 himynameiseric

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Posted 26 January 2009 - 09:48 AM

i was shutting down my other virus scanners, downloading now

#10 himynameiseric

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Posted 26 January 2009 - 10:00 AM

i did a quick scan and rebooted as the scanner told me and heres the log

Malwarebytes' Anti-Malware 1.33
Database version: 1695
Windows 5.1.2600 Service Pack 3

1/26/2009 10:54:36 AM
mbam-log-2009-01-26 (10-54-36).txt

Scan type: Quick Scan
Objects scanned: 53843
Time elapsed: 3 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 7
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
D:\WINDOWS\system32\msxml71.dll (Trojan.Siggen) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\xml.xml (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{500bca15-57a7-4eaf-8143-8c619470b13d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{9233c3c0-1472-4091-a505-5580a23bb4ac} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MSFox (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSFox (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Cognac (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
D:\WINDOWS\system32\msxml71.dll (Trojan.FakeAlert) -> Delete on reboot.
D:\Documents and Settings\Home\Local Settings\Temporary Internet Files\Content.IE5\TIK2543X\VirusRemover2008_Setup_Free_en[1].exe (Rogue.Installer) -> Quarantined and deleted successfully.
D:\WINDOWS\system32\HA413t50.exe.a_a (Trojan.Agent) -> Quarantined and deleted successfully.
D:\Documents and Settings\Home\Local Settings\Temp\a.exe (Trojan.FakeAlert) -> Delete on reboot.
D:\Documents and Settings\Home\Local Settings\Temp\~tmpa.exe (Trojan.FakeAlert) -> Delete on reboot.
D:\Documents and Settings\Home\Local Settings\Temp\~tmpb.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
D:\Documents and Settings\Home\Local Settings\Temp\~tmpc.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
D:\Documents and Settings\Home\Local Settings\Temp\~tmpd.exe (Trojan.FakeAlert) -> Delete on reboot.

#11 himynameiseric

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Posted 26 January 2009 - 10:04 AM

the popups have seemed to stop, im going to keep malwarebytes and my aliant security services for the popup blocker thanks alot for the help



EDIT: btw, if anyone is reading this, use malwarebytes its pretty quick and it fixed me right up :D

whenever i have any problems ill come back, thanks for the help guys :thumbsup:

Edited by himynameiseric, 26 January 2009 - 10:07 AM.


#12 garmanma

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Posted 26 January 2009 - 02:39 PM

You are not totally clean. More often than not it takes several various scans


Please reboot the computer
Open MBAM and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan
After scan click Remove Selected, Post new scan log for review
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#13 himynameiseric

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Posted 27 January 2009 - 11:22 AM

here is the log after the full scan

Malwarebytes' Anti-Malware 1.33
Database version: 1695
Windows 5.1.2600 Service Pack 3

1/27/2009 12:22:00 PM
mbam-log-2009-01-27 (12-21-59).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|)
Objects scanned: 95567
Time elapsed: 38 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#14 himynameiseric

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Posted 27 January 2009 - 11:24 AM

what do i do with the trojans in quarentine?

#15 garmanma

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Posted 27 January 2009 - 03:32 PM

The last scan shows that they have been deleted. How is it running now?
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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